Ricoh IM 2500 Series, User Manual

Page: 236 / 400

Condition Cause Solution and reference
The screen changes to
Web Browser when you
press [Help] (
), but
the help content is not
displayed.
The machine is not
connected to the network
correctly. Check if you can display a web page in
[Web Browser]. If a web page cannot be
displayed, check that the machine is
connected to the network correctly.
See "Selecting the Network Connection
Method", User Guide (Full Version).
The browser is configured
not to save cookies. Check that [Web Browser] [Menu]
(
) [Settings] [Privacy & security]
[Accept cookies] check box is selected.
The screen remains
turned on and the
machine does not enter
the sleep mode when
you press [Energy
Saving] (
).
The machine is in a
condition that does not
allow the machine to enter
the sleep mode. Check the conditions in which the machine
does not enter the sleep mode.
page 17 "Turning On and Off the Power"
The machine does not
shut down when more
than four minutes have
passed after you press
the main power switch. The shutdown operation
could not be performed
normally. Press the main power switch again.
If the message persists even after you have
turned the power off and then on, consider
repairing the machine.
The power of the
machine is turned off
automatically. [Main Power Off] is
specified in the weekly
timer. Check [Weekly Timer Easy Settings] and
[Weekly Timer Detailed Settings] on
[Settings] [System Settings] [Date/
Time/Timer] [Timer].
10. Troubleshooting
234