Ricoh IM 2500 Series, User Manual

Page: 268 / 400

Message Cause Solution and reference
"Load following
paper in XXX. To
force print, select
another tray and
press [Continue]."
(XXX indicates the
tray name) The paper tray
specified in the
printer driver has no
paper loaded. • To proceed with printing after changing the paper
setting, select a tray and press [Print]. However,
when Staple, Punch, Fold, Cover Sheet, Slip
Sheet, Chaptering, or Designate is specified, or
when Duplex printing is specified on a paper tray
that does not support the function, printing cannot
be performed. When Sort is specified, only one
copy of the document is printed.
• To proceed with printing on the specified paper,
load the paper in the tray.
page 183 "Loading Paper into the Paper Tray"
"Memory Overflow" The insufficient
memory error has
occurred while
printing from the
printer driver (PCL
6).
In the printer driver, go to the [Others] tab [Special
Settings] [Image Quality] and then change [Vector/
Raster:] to [Raster].
"Memory Retrieval
Error" The data in the
memory could not
be retrieved. Turn off the power of the machine, wait for 10 seconds
or more after confirming that the main power indicator
is turned off, and then turn on the power.
page 17 "Turning On and Off the Power"
"No response from
the server.
Authentication has
failed." In LDAP or
Windows
authentication, a
timeout error
occurred while
submitting an
authentication
query to the server. • Consult the administrator of the authentication
server.
• When using the Active Directory of the Windows
server for LDAP Authentication, change [Settings]
[System Settings] [Settings for Administrator]
[Authentication/Charge] [Administrator
Authentication/User Authentication/App Auth.]
[LDAP Search] "Follow Referrals on LDAP
Server" to [Inactive].
"Output tray has
been changed." The destination to
deliver the output
paper was changed
because of the
paper size limitation
of the output
destination. Specify the correct destination to deliver the output
paper.
10. Troubleshooting
266