Ricoh IM 2500 Series, User Manual

Page: 300 / 400

Message Cause Solution and reference
"LDAP server
authentication has failed.
Check the settings." The user name or
password is incorrect. Select the user in the address book, press
[Edit], and specify the correct user name and
password in [User Management / Others] tab
[User Management] [LDAP
Authentication Info].
See "Registering a User in the Address Book
and Specifying the Login Information", User
Guide (Full Version).
Messages that Appear When There Is a Problem with the Certificate
Message Cause Solution and reference
"The destination cannot
be selected because the
device certificate used
for the S/MIME
signature is not currently
valid. Please check the
certificate." The device certificate
used for the S/MIME
signature is not currently
valid. Install a new device certificate used for the S/
MIME signature.
See "Encrypting Network Communication",
User Guide (Full Version).
"Signature cannot be set
because there is a
problem with the device
certificate used for the S/
MIME signature. Check
the device certificate."
10. Troubleshooting
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