Qiagen QIAsymphony SP, Operating Manual

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QIAsymphony SP/AS Consolidated Operating Guide 12/2017 156
13.1.5 Messages without Help button
If a message appears that does not have a Help button, perform one of the following:

Confirm the message and then follow the instructions that were outlined in the message.

If the message has an error code, follow the instructions for that particular error code listed in
Section 13.4.
Note : If a message appears that has an error code that is not listed, contact QIAGEN
Technical Services.

If the message does not have an error code, refer to Section 13.5 for context-specific errors
and associated instructions.

Call QIAGEN Technical Services if recommended or required.
13.2 Software help boxes
In order to assist and guide the user, the QIAsymphony SP/AS provides a software help for all
screens.
To access the software help texts, press the Help button in the command bar, which appears in all
screens.
Pressing this Help button will open a dialog in front of the actual screen. The displayed text within
the help message gives advice on how to handle the current screen.