Qiagen QIAsymphony SP, Operating Manual

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QIAsymphony SP/AS Consolidated Operating Guide 12/2017 154
13 Troubleshooting
13.1 Error messages and warnings
If a problem occurs during operation of the QIAsymphony SP and/or AS, an error message or
warning will appear on the touchscreen.
See Section 3.2.3 of the QIAsymphony SP/AS User Manual — Operating the QIAsymphony SP
for more information about the different symbols that may occur in error messages.
If the error has an error code it is displayed on the left side of the message, below the error
symbol (see below). The error message is displayed in the middle of the dialog box
13.1.1 Errors indicated in the status bar
In some cases, errors are indicated by the drawer buttons flashing yellow in the status bar. Press
the flashing button to view the error message and follow instructions.
13.1.2 Errors indicated in the tab headers
The different tab headers support an error indicator within the tab. Thus, in some cases, errors are
indicated by a warning sign icon next to the tab header name.
13.1.3 Errors indicated in the command bar
In case of an error, a warning sign icon will be displayed within the menu button affected, next to
the name.