Pitney Bowes DA80F, Service Manual

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DA80F/DA95F AddressRight™ Printers Service Manual (SV61962 Rev. A)
4-11
Troubleshooting/Diagnostics • 4
Table 4-6 Internal Errors
Number
that
Displays
on LCD What Error Means
8000 Unspecified Internal Error Msg
8004 System Assert Event
8008 Internal Feeder Logic Error
8012 Internal SOP Logic Error
8016 Internal Unused error
8020 Internal Renderer Logic Error (Renderer State Machine Error)
8024 Internal SES Motor Start Failed
8025 Internal SES Motor Start Failed
8026 Internal SES Motor Start Failed
8028 Internal Power Manager Abnormal Error
8032 Internal IP Comm IO Socket In Use Error
8036 Internal IP Comm IO Socket Accept Error
8040 Internal IP Comm IO Socket Connect Error
8044 Internal IP Comm IO Socket Write Error
8048 Internal IP Comm IO Socket Read Error
8052 Internal Buffer Manager Logic Error
8056 Internal FIFO push error in the push media of Media Object Collection
8060 Internal Get Next Error in the push media of Media Object Collection
8064 Internal Rendering Engine Logic Error
8068 Internal Rendering Engine Bad Image Error
8072 Newport Thread Fail to Acknowledge
8076 Internal IP Comm Errors Data Server
8077 Internal IP Comm Errors Command Server
8078 Internal IP Comm Errors Ctrl Panel Protocol Glossary
4.4 Error
Codes
Troubleshooting Internal Errors
When you encounter an internal error, try the following in the order given:
1. Power down and up the printer. Re-run job.
2. If that doesn’t work, run a standard simple job to see if it runs through OK.
If the simple job runs OK, there maybe an issue with the initial job. Send
the problem job to Pitney Bowes Engineering for escalation resolution.
3. If the simple job and problem job both have issues, check all main board
connectors. If that fails, download new firmware. If that fails, replace the
main board.