DA80F/DA95F AddressRight™ Printers Service Manual (SV61962 Rev. A)
4-23
Troubleshooting/Diagnostics • 4
Symptom
Possible Cause
Solution
Blank LCD display
OR
LCD display shows
solid black boxes
OR
LCD display shows
solid line of errone-
ous characters
LCD out of adjustment Adjust the potentiometer on the
back of keyboard/LCD board until
the LCD display is legible (see sec-
tion 6.2)
Cable loose at the dis-
play or Main Board
Check that P25 cable to LCD dis-
play is secured at both ends
Bad keyboard/LCD
display board
Replace the keyboard/LCD board
(see section 5.2 for WF81 or section
5.29 for WF96)
Bad Print Head Board
Replace blown print head board
(see section 5.15 for WF81 or sec-
tion 5.36 for WF96)
Bad Main Board
Replace main board (see section
5.30 for WF81 or section 5.36 for
WF96)
Power supply problem Check J23 (provides power to board
from power supply). Replace power
supply if necessary (see section
5.20 for WF81 or section 5.41 for
WF96)
4.8 Display
Issues
Table 4-10 Display Issues
4.9
Miscellaneous
Issues
Symptom
Possible Cause
Solution
No Barcode
Invalid Zip Code or
more data following
Zip Code in job setup
Check Zip Code and correct, re-
move any data following the Zip
Code. (See Appendix E for valid
DPBC format)
No Planet Code
Printed
Invalid Code or more
data following the
PLANET Code.
Check Planet Code and correct, re-
move any data following the PLAN-
ET Code. (See Appendix E for valid
PLANET code format)
Nothing happens
when power is
switched on
No power to AC inlet
of printer
Check power cord and AC outlet to
which it is plugged in
J23 on Main Board
disconnected
Connect J23 (provides power to
board from power supply)
Fuse blown in Power
Supply
Replace power supply - no service
replaceable parts inside (see sec-
tion 5.20 for WF81 or section 5.41
for WF96)
Table 4-11 Miscellaneous Issues