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Signal Tower LA6-POE Operation Manual
7. Troubleshooting
If trouble is encountered while using this product, check the table below for applicable items and implement the contents
described in "Cause / Countermeasure". If there is no applicable explanation, or if the "Cause/Countermeasure" can not be
solved, contact your nearest PATLITE Sales Representative listed at the end of this book.
Problem
Cause/Countermeasure
Reference
The Web Setting Screen is
not displayed.
Is the LAN cable connected correctly?
Check that it is connected properly.
Is the connected LAN cable a category 5e or higher?
Use a LAN cable rated at category 5e or higher.
“3.2.4 LAN Cable Connection”, pg.
Is the IP address setup for this product correct?
Check the IP address for this product.
Is the set IP address for this product duplicated with other
equipment?
Check the IP address for this product.
Is the IP address setup on the personal computer side set up wrong?
Check the IP address for the personal computer.
-
Is Java Script disabled in the browser security setting?
Enable the Java Script.
-
Clear the browsing history, then check it.
-
The Web Setting Screen is
not displayed correctly.
Update the browser information, then check it.
-
When logging in the Web
Setting Screen, an error is
displayed.
Was the wrong IP address accessed?
Check the IP address currently displayed in the address
column of the browser.
-
"
Unable to communicate
with the LED Unit." is
displayed on the WEB
setting screen.
Is the DC power properly applied at the correct voltage?
Be sure to use it with the proper voltage.
“10. General Specifications” on
Was this product booted while it was unable to communicate
with a DHCP server?
Check whether it can communicate with a DHCP server.
Wait for a while before accessing the Web setting screen again.
-
The LED unit may be faulty.
Contact your nearest PATLITE Sales Representative
-
The LED does not light up
or flash.
Is it connected to the PoE power supply?
Connect it to the PoE power supply.
“3.2.4 LAN Cable Connection”, pg.
Is the power properly supplying the correct voltage?
Check that the supply voltage is at the rated voltage.
-
Is "BLACK" selected in the LED unit setting?
Set a color to light up.
Is the control method set up correctly?
Make sure the setup matches the control method.
Is the electric wiring connected correctly?
Check whether the wiring is connected correctly.
A different LED tier from
what I thought lights up
when I make it turn on.
Is the setup data correct?
Check that the contents of the setup data is correct.
Is the electric wiring connected correctly?
Check whether the wiring is connected correctly.