Panasonic DP-MB500 series, Operating Instructions Manual

Page: 156 / 200

Problem Cause & Solution
I cannot find the unit in
the [Target Device] or
[Device Select]
dialogue box when
operating the following
functions.
– Scanning
– Remote Control
– PC FAX ( )
– Device Monitor
• The printer driver has not been installed. Install it on your computer (page 33).
I forgot the password
for feature
programming via
remote operation. • You may have changed the feature programming password. If you do not
remember it, assign a new programming password using feature #155. When
required to enter the current password, enter
" 0101 "
instead.
I forgot the current
administrator code for
mode restriction
settings (feature #151). • You may have changed the administrator code. If you do not remember it,
assign a new password using feature #151. When required to enter the current
password, enter
" 0101 "
instead.
Email related functions
do not work properly
(LAN supported
models only). (
)
• For environments where SSL/TLS encryption is required to send email,
activate SSL in the email server settings.
11.4.2 Printing problems
Problem Cause & Solution
Recording paper is
wrinkled or folded
when printed. • Make sure that the recording paper is loaded properly (page 36).
• Try turning the recording paper over or rotating it 180 degrees.
The printing quality is
poor (e.g. has
smudges, blurred
points or lines).
A B C
• Some paper has instructions recommending which side to print on. Try turning
the recording paper over.
• You may have used paper with a cotton and/or fibre content that is over 20 %,
such as letterhead or resume paper.
• The recording paper is too damp. Use new paper.
• When the printing result has white points or lines on it, try printing the
document again. If the problem still occurs, try printing again after waiting a few
minutes.
I changed the
recording paper, but
the printing quality is
still poor. • The glass or rollers are dirty with correction fluid, etc. Clean them (page 176,
page 177). Please do not insert a document before correction fluid has dried
completely.
• The toner save mode of feature #482 is ON.
• The remaining toner is low. Replace the toner cartridge.
• To check the drum cartridge life and quality, please print the printer test list
(page 133). If printing quality is still poor, replace the toner cartridge and drum
cartridge.
11.4.2 Printing problems
156 Operating Instructions