NEC UNIVERGE SL2100, Features And Specifications Manual

Page: 675 / 978

Night Service
Description
Night Service lets system users activate one of the Night Service modes. Night Service redirects calls
to their night mode destination, as determined by Assigned and Universal Night Answer programming.
A user typically activates Night Service after normal working hours, when most employees are
unavailable to answer calls.
• There are eight Service Modes. At default, the mode names are assigned as follows:
- Mode 1 = No setting
- Mode 2 = Night
- Mode 3 = Midnight
- Mode 4 = Rest
- Mode 5 = Day2
- Mode 6 = Night2
- Mode 7 = Midnight2
- Mode 8 = Rest2
There are 4 Service Patterns/Groups available.
• The LED flash patterns on the toggle key is as follows:
2W Digital/IP Multiline terminal
- Mode 1 or Mode 5 ~ 8: Off
- Mode 2: On (Red)
- Mode 3: Slow Flash (Red: 250ms On/Off)
- Mode 4: Fast Flash (Red: 125ms On/125ms Off/125ms On/625ms Off)
Assigned Night Answer (ANA)
With Assigned Night Answer (ANA), Night Service has calls ring extensions directly. Assigned Night
Answer provides an answering point for Night Service calls. For certain applications, this may be more
appropriate than Universal Night Answer. For example, you could program trunks to ring the security
station telephone during off hours.
For more information on assigning trunks to ring extensions, refer to Direct Inward Line (DIL) on
page 1-259 .
Universal Night Answer (UNA)
Universal Night Answer makes incoming calls ring over the External Paging speakers. With UNA, an
employee can go to a telephone and press the flashing line key or use “Universal Answer” to pick up
the call. Only ring groups calls can be used with Universal Night Answer. For more on setting up
Universal Answer, refer to
Central Office Calls, Answering on page 1-167 .
You may also be able to use Transfer to UNA. An extension user can transfer their call to UNA (i.e.,
External Paging at night). Once transferred, the call rings the External Paging speakers like any other
UNA call and can be picked up at any extension. You can also set up Transfer to UNA through the
Voice Response System (VRS). This lets outside callers, answered by the VRS, dial a code to have
their call ring External Paging.
Automatic Night Service
The system allows or denies Automatic Night Service. If allowed, the calls route according to the
service patterns programmed. The Night Service programming is stored in the RAM memory. This
means that if the system is not using the Automatic Night Service, for a power failure in night mode,
when the power is restored, the system continues to be in night mode.
ISSUE 1.0 SL2100
Features and Specifications Manual 1-661
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