NEC UNIVERGE SL2100, Features And Specifications Manual

Page: 719 / 978

Prime Line Selection
Description
Prime Line Selection allows a Multiline Terminal user to place or answer a call over a specific trunk by
just lifting the handset. The user does not have to first press keys or dial codes. This simplifies
handling calls on a frequently used trunk.
Prime Line Selection has the following two modes of operation:
• Outgoing Prime Line Preference
Lifting the handset seizes the Prime Line. Outgoing Prime Line Preference would help a
telemarketer who always needs a free line to call prospective clients. The telemarketer just lifts the
handset and the Prime Line is always available. (Outgoing Prime Line Preference may be affected
by Incoming Prime Line Preference - refer to the Programming section of this feature.)
• Incoming Prime Line Preference
When the Prime Line rings the extension, lifting the handset answers the call. Incoming Prime Line
Preference could benefit the Service Department dispatcher who must quickly answer customer’s
service calls and then dispatch repair technicians. When a customer calls in, the dispatcher lifts the
handset to get their call. (Incoming Prime Line Preference can optionally seize an idle line
appearance - refer to the Programming section of this feature.)
Conditions
• Prime Line Selection can be assigned for Single Line Terminals, however, the telephones cannot
access ICM dial tone.
• Prime Line Selection directly interacts with line preference.
Default Settings
Disabled
System Availability
Terminals
Any Station
Required Component(s)
None
Related Features
Central Office Calls, Placing
Direct Inward Dialing (DID)
Direct Inward Line (DIL)
Direct Inward System Access (DISA)
ISSUE 1.0 SL2100
Features and Specifications Manual 1-705
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