NEC UNIVERGE SL2100, Features And Specifications Manual

Page: 152 / 978

Call Redirect
Description
Call Redirect allows a Multiline Terminal user to transfer a call to a pre-defined destination (such as an
operator, voice mail, or another extension) without answering the call. This can be useful if you are on
a call and another rings in to your extension. By pressing the Call Redirect key, the call is transferred,
allowing you to continue with your current call.
This feature works with the following calls:
• Normal trunk call
• DID
• DISA
• DIL
• ICM
The following calls cannot be redirected with the feature:
• ACD
• Transferred
• Department Group (all ring mode)
• Door Box
• Virtual Extension
Conditions
• After pressing the Call Redirect key, the call does not recall to the extension.
• The predefined destination must be an extension number or voice mail pilot number.
• When a call is Redirected to another phone it does not follow the forwarding on that phone.
• If the call redirect is set to go to an extension that has power cut from Ecology mode the call redirect
key will not operate when pressed.
• Call Redirect is not supported for calls across AspireNet.
Default Settings
Enabled
System Availability
Terminals
All Multiline Terminals
Required Component(s)
None
SL2100 ISSUE 1.0
1-138 Call Redirect
C