NEC UNIVERGE SL2100, Features And Specifications Manual

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2. When the subscriber receives a new message, the InMail dials the first active destination in the
cascade that should receive the Message Notification.
• InMail waits up to 30 seconds (approximately five rings) for ringback, reorder, busy or voice
activity from the called number. If nothing is detected, the callout is considered unanswered
(RNA).
3. If the recipient answers, InMail plays the notification message (“Hello, I have a message for”) and
asks the recipient to dial 1 to log onto their mailbox. The recipient hears the notification message
if:
• They say “Hello” after answering the callout, or
• The system receives answer supervision from the Telco after the recipient answers the call.
(Note that the recipient can skip the announcement by dialing 1 to log onto their mailbox after
answering the callout – without saying “Hello”.), or
• The notification is to a system extension.
4. Once the recipient logs onto the mailbox, the notification is considered acknowledged and will not
reoccur until the subscriber receives new messages.
5. If the recipient doesn’t answer, the system follows the Cascading Message Notification retry
attempt settings and notification will eventually stop if the call is not answered.
6. Once the notification process begins, a new message does not restart the process if it is already
in progress. Once the process ends (e.g., if the message is acknowledged or the maximum
number of callout attempts is reached), the next new message will restart the process.
Message Notification to Pager Numbers
Below a basic overview of how Message Notification works with pager numbers assuming the retry
attempts are at default. The system determines which numbers are internal extensions or external
numbers by the system dial plan settings. Depending on the system, ARS routing maybe needed to
properly route external calls.
1.
The subscriber activates Message Notification for their mailbox.
2. When the subscriber receives a new message, InMail immediately dials the pager service.
• InMail waits up to 30 seconds (approximately 5 rings) for ringback, reorder, busy or voice
activity from the called number. If nothing is detected, the callout is considered unanswered.
3. After the pager service answers, InMail waits for the timer PRG 47-01-08 then sends the dial
string in PRG 47-01-07 which causes the pager display to show the subscriber’s mailbox number
as well as the number of new messages in the mailbox.
• The notification is considered acknowledged if the subscriber logs onto their mailbox.
• If the notification is not acknowledged (within a programmable time frame, PRG 47-01-12) the
pager notification is repeated (up to the RNA attempts count, PRG 47-20-07).
• If the pager service doesn’t answer, the system follows the Cascading Message Notification
rules and notification will eventually stop if the call is not answered.
Default Settings
None
System Availability
Terminals
All Multiline Terminals
ISSUE 1.0 SL2100
Features and Specifications Manual 1-435
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