Directory Dialing
Recording a Directory Dialing message:
1.
Log onto the System Administrator’s mailbox:
SA
(72) or dial
0
to play a Help message.
2.
Select Instruction Menus:
I
(4).
3.
Enter the Directory Dialing Mailbox number or dial
#
to go back to the System Administrator
Options.
4.
Select one of the following options:
L
(5) = Listen to the current Directory Dialing Message (if any)
#
= Exit listen mode
R
(7) = Record a new Directory Dialing Message
•
*
= Pause or restart recording
•
E (3)= Erase recording
•
# = Exit recording mode
E (3)
= Erase the Directory Dialing Message
#
= Go back to the System Administrator options
Using Directory Dialing:
1.
After the Automated Attendant answers, wait for the Directory Dialing Message.
The Automated Attendant may ask you to dial a digit for Directory Dialing.
2.
Dial the letters that correspond to the name of the person you wish to reach +
#
.
• The Directory Dialing Message tells you how many letters you need to dial, and whether you
should enter the person’s first name or last name.
• To exit Directory Dialing without selecting a name, dial
#
.
3.
The Automated Attendant announces the name matches, and tells you which digit to dial (
1
~
3
) to
reach each of the announced names.
• To hear additional name matches (if any), dial
6
instead.
4.
After you make your selection, the Automated Attendant routes your call to the name you select.
Schedule the Answer Schedule
Type 1 (Day of the Week) Answer Schedule Options
Type 1 (Day of Week) Example
In this example, Answer Table 1 routes calls as follows:
• Schedule 1 uses Routing Mailbox 2 and runs Sunday from 8:30 AM to 5:00 PM.
• Schedule 2 uses Subscriber Mailbox 3 and runs Wednesday from 10:30 AM to 5:00 PM.
• Schedule 3 uses Routing Mailbox 4 and runs Tuesday from 9:00 AM to 10:00 AM.
• At all other times, routing is handled by the Default Mailbox specified in PRG 47-11-03 : Default
Mailbox Category and PRG 47-11-03 : Default Mailbox Number.
When setting up Answer Tables with multiple types, build the Answer Schedules in the following order:
• Range of Days
• Day of Week
• Date
ISSUE 1.0
SL2100
Features and Specifications Manual
1-421
I
Summary of Contents for UNIVERGE SL2100
Page 1: ...Features and Specifications Manual GVT 010794 401 00 AU ISSUE 1 0 May 2017 ...
Page 14: ...MEMO SL2100 ISSUE 1 0 R 4 Regulatory ...
Page 313: ...Operation None ISSUE 1 0 SL2100 Features and Specifications Manual 1 299 D ...
Page 412: ...Operation None SL2100 ISSUE 1 0 1 398 Howler Tone Service H ...
Page 572: ...LCR Dial LCR Dial Editing SL2100 ISSUE 1 0 1 558 LCR Least Cost Routing L ...
Page 573: ...LCR Cost Center Code ISSUE 1 0 SL2100 Features and Specifications Manual 1 559 L ...
Page 846: ...2 Press Hold key and talk with the party SL2100 ISSUE 1 0 1 832 Tone Override T ...
Page 878: ...Operation None SL2100 ISSUE 1 0 1 864 Universal Slots U ...
Page 946: ...MEMO SL2100 ISSUE 1 0 1 932 Warning Tone for Long Conversation W ...
Page 976: ...MEMO SL2100 ISSUE 1 0 3 6 Features Availability by Software Revision ...
Page 977: ...MEMO ISSUE 1 0 SL2100 Features and Specifications Manual 3 7 ...
Page 978: ...Features and Specifications Manual NEC Corporation ISSUE 1 0 ...