NEC UNIVERGE SL2100, Features And Specifications Manual

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Hotel/Motel - Single Digit Dialing
Description
Use Single Digit Dialing to provide guests with one-touch access to services and departments.
Single Digit Dialing gives guests one-touch access to important Hotel/Motel services. Rather than
having your guests dial longer codes for services and departments, they can lift the handset and press
a single key. The Single Digit Dialing codes can be:
• Extension Numbers
You can give guests one-touch access to the front desk, reservation services, housekeeping or the
maitre d' of your restaurant. There is no need to publish an in-room directory of extension numbers
for these services. The press of a single key automatically dials the assigned extension number.
• Feature Access Codes
Storing feature access codes gives you great flexibility in how you want guest phones to work. For
example, you could have your guests dial 6 for local calls. The digit 6 could output 631, which is the
access code for setting a wake-up call. Or, you could program the code 5 to automatically leave a
Message Waiting at the maintenance office. In this example, dialing 5 could output 1050 which
would leave a Message Waiting at extension 105 .
• Voice Mail
If you have mailboxes for your services (such as housekeeping), your guests can leave requests
even when the service providers are unavailable. You cannot miss the requests and your guests can
appreciate the convenience.
• A Department Calling Group
If you have several agents with extensions at your reservation desk, you could program them into a
unique Department Calling Group. Then, assign a single digit to access the pilot number of the
group. When a guest dials the digit, they go through to the first available agent. Refer to Department
Calling in your Software Manual for additional details on Department Calling Groups.
Conditions
• When programming Single Digit Dialing, PRG 11-01-01 has priority over PRG 42-04-01.
• For options other than 9, PRG 11-01-01 must be set to two digits or more for Single Digit Dialing to
work.
Default Settings
Disabled
System Availability
Terminals
Refer to Hotel/Motel.
Required Component(s)
Refer to Hotel/Motel.
SL2100 ISSUE 1.0
1-380 Hotel/Motel - Single Digit Dialing
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