SMDR Enhanced for Caller ID
The SMDR output is enhanced to include up to 16 or 24 characters of the Caller ID name information
(depending on the view option selected in PRG 35-02-18). You can select to display the Caller ID
number or name or the DID number. If you want to display the Caller Name in the DIALLED NO./CLI
and ACCOUNT area, select 2 in the updated PRG 35-02-15 and 1 in PRG 35-02-17.
If the Caller ID name is not received, the area for Caller ID Name is left blank.
Sample SMDR Report
For example, with PRG 35-01-08 = 0 (Format for NA), PRG 35-01-14 = 1 (Date) and PRG 35-02-17 =
1 (Caller ID Name), if a call is received with the Caller ID Name of NECPlatforms Corporation (24
characters), the following SMDR record is displayed:
CLASS
TIME
DATE
LINE
DURATION
STATION
DIALLED No./CLI
ACCOUNT
POT
10:52 12/09
002
00:00:10
2001
2142623801
08754
PIN
10:52 12/09
001
00:00:20
2017
2142623802
NECPlatforms
Corp.
PIN
10:53 12/09
002
2142623801
NO ANSWER
If PRG 35-02-18 = 1 (Caller ID Name Output Method) is set to line feed, the SMDR displays as
follows:
CLASS
TIME
DATE
LINE
DURATION
STATION
DIALLED No./CLI
ACCOUNT
POT
10:52 12/09
002
00:00:10
2001
2142623801
08754
PIN
10:52 12/09
001
00:00:20
2017
2142623802
NECPlatforms
Corp.
NEXT NECinfrontia Corp.
PIN
10:53 12/09
002
2142623801
NO ANSWER
For Intercom call setup, with PRG 15-01-14 = 1 (SMDR Output for placed Intercom Calls) and PRG
15-01-15 = 1 (SMDR Output for answered Intercom Calls), in this example Extension 201 calls 202
and answered the call. Then 201 Put 202 on hold and call 203. 203 then answered the 201 call. Then
201 transferred the call and 202 and 203 is connected, displays as follows:
CLASS
TIME
LINE
DURATION STATION
DIALLED No./CLI
RD/COST
ACCOUNT
01 ICM
08:39
00:03:15
201
202
02 ICM
08:41
00:01:05
201
203
03 ICM
08:42
00:07:55
202
203
Table 1-57 SMDR Report Definitions
Report Headings
Definitions
Call Record Number
SMDR record number (consecutive)
CLASS
Type of call (see Class Definitions below)
TIME
Time call placed or answered. (For Transferred calls, shows time user picked up Trans-
fer.)
DATE
Date the call was made (PRG 35-02-14= 1 ). For Extension Call this area will be empty.
LINE
Trunk number used for call. For Extension Call this area will be empty
DURATION
The time the call lasted. (For Transferred calls, shows how long user was on call after an-
swering the Transfer.)
STATION
Extension number of call owner (i.e., extension that first placed or answered call) (For
Transferred calls, there can be more than one owner - depending on how many exten-
sions shared the call.)
DIALLED No./CLI
For outgoing calls, the number dialed or, for incoming calls, the Caller ID information
ISSUE 1.0
SL2100
Features and Specifications Manual
1-791
S
Summary of Contents for UNIVERGE SL2100
Page 1: ...Features and Specifications Manual GVT 010794 401 00 AU ISSUE 1 0 May 2017 ...
Page 14: ...MEMO SL2100 ISSUE 1 0 R 4 Regulatory ...
Page 313: ...Operation None ISSUE 1 0 SL2100 Features and Specifications Manual 1 299 D ...
Page 412: ...Operation None SL2100 ISSUE 1 0 1 398 Howler Tone Service H ...
Page 572: ...LCR Dial LCR Dial Editing SL2100 ISSUE 1 0 1 558 LCR Least Cost Routing L ...
Page 573: ...LCR Cost Center Code ISSUE 1 0 SL2100 Features and Specifications Manual 1 559 L ...
Page 846: ...2 Press Hold key and talk with the party SL2100 ISSUE 1 0 1 832 Tone Override T ...
Page 878: ...Operation None SL2100 ISSUE 1 0 1 864 Universal Slots U ...
Page 946: ...MEMO SL2100 ISSUE 1 0 1 932 Warning Tone for Long Conversation W ...
Page 976: ...MEMO SL2100 ISSUE 1 0 3 6 Features Availability by Software Revision ...
Page 977: ...MEMO ISSUE 1 0 SL2100 Features and Specifications Manual 3 7 ...
Page 978: ...Features and Specifications Manual NEC Corporation ISSUE 1 0 ...