Lexmark M124x, Service Manual

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3
Follow the instructions on the screen.
To erase hard disk memory, do the following:
1
From the control panel, navigate to Settings > Device > Maintenance > Out of Service Erase > Sanitize all
information on hard disk .
2
Select Sanitize all information on hard disk , and then select ERASE .
3
Follow the instructions on the screen.
Note: This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
If a hard disk is replaced, then do the following:
1
Remove the hard disk, and then return it to the customer.
2
Request the customer to sign the Customer Retention form.
Note: You can get printed copies of the form from your Lexmark partner manager.
3
Take a photo of the signed form, and then upload it to the Service Request debrief tool.
4
Fax or e-mail the signed form to the number or e-mail address shown at the bottom of the form.
Handling ESD
‑
sensitive parts
Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent
damage to ESD-sensitive parts, do the following:
•
Turn off the printer before removing logic boards.
•
Keep the parts in their original packing material until you are ready to install them into the printer.
•
Make the least possible movements with your body to prevent an increase of static electricity from clothing
fibers, carpets, and furniture.
•
Put the ESD wrist strap on your wrist. Connect the wrist band to the system ground point. This action
discharges any static electricity in your body to the printer.
•
Hold the parts by their edge connector shroud. Do not touch its pins. If you are removing a pluggable module,
then use the correct tool.
•
If possible, keep all parts in a grounded metal cabinet.
•
Do not place the parts on the printer cover or on a metal table. If you need to put down the parts, then put
them into their packing material.
•
Prevent parts from being accidentally touched by other personnel. Cover the printer when you are not
working on it.
•
Be careful while working with the parts when cold-weather heating is used. Low humidity increases static
electricity.
4600-830, -835, -895
Parts removal
154