Konica Minolta 0902, Service Manual

Page: 81 / 302

Chapter 3 Troubleshooting
3-27
3.2.16 23000 ~ 23900: Program Errors
References for response method
•
See "2.5.8 Framework (Page 2-19)" for the position of the MDU.
•
See "5.10.3 Replacing the CF Card (Page 5-118)" for the procedure to replace the CF card.
•
See "5.10.2 Replacing the MDU (Page 5-116)" for the procedure to replace the MDU.
3.2.17 24000 ~ 25200: Network Errors
Error
code Description of the error Response
(References to replacement methods are listed at the end
of the table.)
23000 Program error
−
Main control
Network control program has
detected a problem in the
system call including the device
I/O.
Confirm the following when it recur.
1. Replace only the CIU and confirm the operation.
2. Replace both CIU and CF card, restore the circuit data,
and confirm the operation.
23200 Program error
−
Data file size
In the operation of the
maintenance mode, the size of
the data that was sent from the
console was different from the
prescribed size.
Confirm the following when it recur.
1. If there is a backup from before the problem, restore
the circuit board data, after confirming normal startup
after replacing the CF card.
23900 Program error
−
Firmware update
Problem in data included in the
Update-Kit for updating the
reader firm.
(This error is displayed only on
the console.)
Confirm that the Update-Kit is for the REGIUS MODEL 110
and it is not corrupted, then perform the update again after
replacing the CF card.
Error
code Description of the error Response
(References to replacement methods are listed at the end
of the table.)
24000 Network error
−
JM connection
1. The connection between
the equipment and the JM
was not established
because the JM has not
started.
2. The connection between
the equipment and the JM
was not established
because there was problem
with the network
environment such as
malfunction of the cable or
the HUB.
3. The connection between
the equipment and the JM
was not established
because there was a
problem with the network
setup of the console or the
reader.
Confirm in following order:
1. Confirm the startup of the JM (internal/external
console).
2. Confirm malfunction or power outage of the network
hubs or disconnection of the Ethernet cables.
3. Confirm the network settings of the console, the reader,
and the JM (see Install and Maintenance Manual for
the console).