Juniper QFX10016, Hardware Manual

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4. The support representative validates your request and issues an RMA number for return of the
component.
5. Pack the component for shipment.
Locating the Serial Number on a QFX10000 Switch or Component
IN THIS SECTION
Listing the Chassis and Component Details Using the CLI | 366
Locating the Chassis Serial Number ID Label on a QFX10008 or QFX10016 | 368
Locating the Serial Number ID Labels on QFX10000 Power Supplies | 369
Locating the Serial Number ID Labels on QFX10000 Fan Trays and Fan Tray Controllers | 372
Locating the Serial Number ID Labels on QFX10000 Routing Control Boards | 374
Locating the Serial Number ID Labels on a QFX10000 Line Card | 375
Locating the Serial Number ID Labels on a QFX10000 Switch Interface Board (SIB) | 375
Locating the Serial Number ID Label on a QFX10000 SATA SSD | 376
If you are returning a switch or component to Juniper Networks for repair or replacement, you must
locate the serial number of the switch or component. You must provide the serial number to the Juniper
Networks Technical Assistance Center (JTAC) when you contact them to obtain a Return Materials
Authorization (RMA). See
Contact Customer Support to Obtain Return Material Authorization
.
If the switch is operational and you can access the command-line interface (CLI), you can list serial
numbers for the switch and for some components with a CLI command. If you do not have access to the
CLI or if the serial number for the component does not appear in the command output, you can locate
the serial number ID label on the switch or component.
NOTE: If you want to find the serial number ID label on a component, you need to remove the
component from the switch chassis, for which you must have the required parts and tools
available.
365