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Service Reference Guide, dc5100
Desktop Management
3.3.4 Proactive Change Notification (PCN)
The Proactive Change Notification program uses the Subscriber's Choice Web site in order to
proactively and automatically:
■
Send you Proactive Change Notification (PCN) e-mails informing you of hardware and
software changes to most commercial computers and servers, up to 60 days in advance.
■
Send you e-mail containing Customer Bulletins, Customer Advisories, Customer Notes,
Security Bulletins, and Driver alerts for most commercial computers and servers.
You create your own profile to ensure that you only receive the information relevant to a specific
IT environment. To learn more about the Proactive Change Notification program and create a
custom profile, visit
http://h30046.www3.hp.com/subhub.php?jumpid=go/pcn.
3.3.5 Subscriber’s Choice
Subscriber’s Choice is a client-based service from HP.
Based on your profile, HP will supply
you with personalized product tips, feature articles, and/or driver and support
alerts/notifications.
Subscriber’s Choice Driver and Support Alerts/Notifications will deliver
e-mails notifying you that the information you subscribed to in your profile is available for
review and retrieval. To learn more about Subscriber’s Choice and create a custom profile, visit
http://h30046.www3.hp.com/subhub.php
3.3.6 ROM Flash
The computer comes with a reprogrammable flash ROM (read only memory). By establishing a
setup password in Computer Setup (F10) Utility, you can protect the ROM from being
unintentionally updated or overwritten. This is important to ensure the operating integrity of the
computer. Should you need or want to upgrade your ROM, you may:
■
Order an upgraded
ROMPaq
™ diskette from HP.
■
Download the latest ROMPaq images the HP driver and support page,
http://www.hp.com/support/files
.
CAUTION:
For maximum ROM protection, be sure to establish a setup password. The setup password
prevents unauthorized ROM upgrades. System Software Manager allows the system administrator to set
the setup password on one or more PCs simultaneously. For more information, visit
3.3.7 Remote ROM Flash
Remote ROM Flash allows the system administrator to safely upgrade the ROM on remote HP
computers directly from the centralized network management console. Enabling the system
administrator to perform this task remotely, on multiple computers and personal computers,
results in a consistent deployment of and greater control over HP PC ROM images over the
network. It also results in greater productivity and lower total cost of ownership.
✎
The computer must be powered on, or turned on through Remote Wakeup, to take advantage of
Remote ROM Flash.
For more information on Remote ROM Flash, refer to the HP Client Manager Software or
System Software Manager at