H3C XE 200 IP, Operation Manual

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Operation Manual – Location Server Configuration
H3C XE 200/2000 IP PBX
Chapter 4 XE IP PBX Troubleshooting
4-6
2) Cause 2 : Multiple UAs have the same numbers configured with the same priority.
Diagnosis : Use the display current-configuration command to check if the same
called numbers are configured with the same priority in each LS-GW view.
Solution : In each LS-GW view, use the prefix or subscriber command to configure
the same called numbers, and prioritize them in descending order.
VII. Multiple called parties fail to ring simultaneously
1) Cause 1 : Multiple UAs are not configured with the same called number.
Diagnosis : On the LS, use the display current-configuration command to check if
the same called number is configured in each LS-GW view.
Solution : In LS-GW view, use the prefix or subscriber command to configure the
same called numbers, and prioritize them in the same order.
2) Cause 2 : Multiple UAs have the same number configured with different priorities.
Diagnosis : On the LS, use the display current-configuration command to check if
the same called number is configured with the same priority in LS-GW view.
Solution : In each LS-GW view, use the prefix or subscriber command prioritize the
same called numbers in the same order.
3) Cause 3 : The random selection function is enabled.
Diagnosis : Use the display current-configuration command on the LS to check if the
random selection function is disabled.
Solution : In LS view, use the policy random-selection disable command to disable
the function.
4.2.2 Troubleshooting SIP Registration Server
I. UA fails dynamic IP registration
Cause : The dynamic IP registration of the UA is disabled.
Diagnosis : On the LS use the display location-server gateway command to check
the dynamic information. If the registration status is online, but the IP address is not
consistent with that of the actual UA, the dynamic IP registration fails. Check to see if
dynamic registration is enabled in LS-GW view by the display current-configuration
command.
Solution : In LS-GW view, use the dynamic-ip command to enable the dynamic IP
registration.
II. Fail to enable the dynamic IP registration on the UA
Cause : The dynamic IP registration on the UA is disabled.
Diagnosis : On the LS, use the display current-configuration command to check in
LS-GW view if the manufacturer is h3c .