Operation Manual – Call Services
H3C XE 200/2000 IP PBX
Chapter 21 CPCP Service
21-1
Chapter 21 CPCP Service
21.1 Overview
21.1.1 Introduction to CPCP Service
In an ongoing call, one party using the call park and call pickup (CPCP) service can
temporarily suspend the call by hanging up the phone. The other party can hold the
phone and listens to the music on hold until the CPCP-initiating subscriber restores the
call by dialing the connection code.
The CPCP service must be enabled on a subscriber that is to use it.
After either party
initiates the CPCP service, the other party cannot initiate any service, including the
CPCP service.
To use the CPCP service:
z
MS should be enabled on the XE IP PBX first. Otherwise, the CPCP service will
fail and the call will go on normally.
z
Out-band dialing support is required.
21.1.2 Configuring and Using CPCP Service
I. Working process of CPCP service
1) An authorized administrator logs on to the XE IP PBX and enables the CPCP
service for subscriber A. Refer to
CPCP Service Configuration
for operation
details.
2)
A call is set up between subscribers A and B.
3)
A dials the access code *91#.
4)
A hears the voice prompt “The connection code to restore the call is
XXXX.
” and
then B listens to the music on hold.
5)
A can resume the call by dialing *91*xxxx# on any phone, including the one it used
before, and continue the conversation with B.
II. Use CPCP service
Table 21-1
Use the CPCP service
Step
Expected result
Subscriber A dials the phone number of
subscriber B.
The call is set up and subscribers A and
B start a conversation.
Summary of Contents for XE 200/2000 IP
Page 7: ...Basic Configuration ...
Page 42: ...Process Server Configuration ...
Page 82: ...Location Server Configuration ...
Page 182: ...Feature ...
Page 259: ...System Management ...
Page 341: ...IP Performance and Application ...
Page 349: ...Media Server ...
Page 360: ...Call Services ...
Page 507: ...Appendix A ...
Page 511: ...Appendix B ...