H3C XE 200/2000 IP, Operation Manual

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Operation Manual – Call Services
H3C XE 200/2000 IP PBX
Chapter 17
Call Intervention Service
17-2
Table 17-1 Use the call intervention service
Step Expected result
A call is set up between subscribers A
and B or subscriber A is idle. Subscribers A and B are having a
conversation or subscriber A is idle.
Subscriber C picks up its phone. Subscriber C hears dial tones.
C dials *89* + subscriber A’s phone
#.
Subscriber C has a conversation with
subscriber A, and subscriber B hears
call waiting music.
Subscriber C dials
*89#. The original call between subscriber A
and subscriber B is resumed.
Subscriber C
ends the call
with subscriber
A.
Subscriber C hangs
up.
The original call is terminated.
Note:
When using the call intervention service, subscriber C, who additionally uses the
password call service, needs to dial *89* + ABCD + subscriber A’s phone number or
subscriber B’s.
17.2 Call Intervention Service Configuration
17.2.1 Configuration Procedure
You can configure the call intervention service in subscriber number view, the
LS-GW-PREFIX view or the LS-OG-PREFIX view.
The configuration procedure is as follows:
Table 17-2 Configure the call intervention service
Operation Command Description
Enable/disable the call
intervention service.
srv-switch ci { on | off } Required
Note:
To configure the call intervention service on different office devices, you need to enable
the call intervention service for the subscriber on the peer device as well as in local
subscriber number view.