Operation Manual – Location Server Configuration
H3C XE 200/2000 IP PBX
Chapter 4 XE IP PBX Troubleshooting
4-8
4.3 Troubleshooting LS
I. Fail to configure an IP address for a gateway on the LS
Cause
: The IP address of the gateway to be configured is in collision with that of a
configured gateway.
Diagnosis
: On the LS, use the
display current-configuration
command to check in
LS-GW view to check if the IP address for configuration is already used.
Solution
: In LS-GW view, use the
ip-address
command to configure an IP address not
conflicting with any other for the gateway.
II. Fail to configure an IP address for an office device on the LS
Cause
: The IP address of the office device to be configured is in collision with that of a
configured office device.
Diagnosis
: On the LS, use the
display current-configuration
command to check in
OFFICEGROUP-OFFICE view if the IP address intended for configuration is already
used.
Solution
: In LS-OFFICEGROUP-OFFICE view, use the
ip-address
command to
configure an IP address not in conflict with any other for the office device.
III. PS fails to connect to the LS
Cause
: When the LS is in the remote mode and the system time of the PS is ahead of
the LS’s, the PS is in the idle state.
Diagnosis
: Use the
display clock
command to view the system time.
Solution
: Use the same system time on the two devices or make the system time of the
LS ahead of the PS’s. Use the
heartbeat-time-range
command to adjust the threshold
values of the heartbeat, enabling the PS to pass authentication.
IV. SIP terminal fails to register
Cause
: When the SIP terminal registers, the wrong IP or 0.0.0.0 displays.
Diagnosis
: Check if the IP address in the registration message is valid through the
debugging information of the XE IP PBX.
Solution
: Configure the correct IP address for the SIP terminal.
Summary of Contents for XE 200/2000 IP
Page 7: ...Basic Configuration ...
Page 42: ...Process Server Configuration ...
Page 82: ...Location Server Configuration ...
Page 182: ...Feature ...
Page 259: ...System Management ...
Page 341: ...IP Performance and Application ...
Page 349: ...Media Server ...
Page 360: ...Call Services ...
Page 507: ...Appendix A ...
Page 511: ...Appendix B ...