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Epson 1400 - Stylus Photo Color Inkjet Printer Service Manual Download Page 66

EPSON Stylus Photo 1390/1400/1410

Revision B

TROUBLESHOOTING

Overview

66

Vertical or horizontal 
banding / Color 
shading

When printing at 360 dpi, 
horizontal banding and color 
unevenness appears at a constant 
frequency.

Adjustment

1. Check that PF Adjustment has executed properly.

1. Perform PF Adjustment properly. 

Refer to Chapter 5 

"ADJUSTMENT"

.

2. Check for Dot missing.

2. Replace the Ink System Unit with a new one.

Star Wheel Rollers traces appear 
in the CR moving direction.

Paper EJ Frame 
Assy.

1. Check that the Star Wheel Units have not come off or the Star 

Wheel Rollers turns normally.

1. Install the Star Wheel Units to the Paper EJ 

Frame Assy correctly.

Printout is faint or blurry.

Printer Driver and 
the Paper

1. Check that adequate paper is used according to the setting of the 

Printer Driver.

1. Use the appropriate type of paper in accordance 

with the Printer Driver.

Print Head

1. Using the Adjustment Program, check that the correct Head ID has 

been written to the EEPROM.

1. Using the Adjustment Program, enter the 31- 

digit code of the Head ID to the EEPROM.
Refer to Chapter 5 

"ADJUSTMENT"

.

The bottom of the printout is not 
evenly colored.

Adjustment

1. Check if the Positioning Adjustment of PF Roller Shaft Retainer 

has been performed properly.

1. Make adjustments according to the specified 

adjustment priority. 
Refer to Chapter 5 

"ADJUSTMENT"

.

Paper EJ Roller 
traces appear on the 
printout.

Traces of the Paper EJ Roller 
appear on the printed paper or 
CD-R*.

Printer Driver and 
the Paper

1. Check if appropriate paper is used in accordance with the Printer 

Driver settings.

1. Use the appropriate type of paper in accordance 

with the Printer Driver.

Front and Rear 
Paper EJ Roller 
Assys. 

1. Check if the Paper EJ Roller is clean or not.

1. Clean the Paper EJ Roller using the Roller 

Cleaning Mode.

Table 3-12.  Print Quality Troubles

Observed Faults

Details of the Fault

Faulty Part/

Part Name

Check Point

Remedy

Star Wheel Rollers

Star Wheel Units

Summary of Contents for 1400 - Stylus Photo Color Inkjet Printer

Page 1: ...EPSONStylusPhoto1390 1400 1410 Color Inkjet Printer SEIJ06009 SERVICE MANUAL ...

Page 2: ...is manual However should any errors be detected SEIKO EPSON would greatly appreciate being informed of them The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof EPSON is a registered trademark of SEIKO EPSON CORPORATION General Notice Other product names used herein are for identification purpose only and may be t...

Page 3: ...ELECTRONIC COMPONENTS 4 WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT MAKE SURE TO WEAR GLOVES TO AVOID INJURIES FROM METAL PARTS WITH SHARP EDGES WARNING 1 REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN 2 MAKE CERTAIN THAT THE SOURCE VOLTAGE IS THE SAME AS THE RATED VOLTAGE LISTED ON THE SERIAL NUMBER RATING PLATE IF THE EPSON PRODUCT HAS A PRIMARY AC RATIN...

Page 4: ...ctor summary Electric circuit diagrams Symbols Used in this Manual Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action Be aware of all symbols when they are used and always read NOTE CAUTION and WARNING messages Indicates an operating or maintenance procedure practice or c...

Page 5: ...Information on the ink cartridge of Stylus Photo 1390 is added Chapter 4 4 2 Disassembly Assembly Procedures Page 76 Flowchart for Stylus Photo 1390 is added 4 3 Procedure Specific to Stylus Photo 1390 Page 128 Disassembly procedures specific to Stylus Photo 1390 are added Chapter 5 5 1 1 Servicing Adjustment Item List Page 132 Description of Bi D Adjustment is corrected Chapter 7 7 3 Electrical C...

Page 6: ... 2 3 Electrical Circuit Operating Principles 35 2 3 1 Power Supply Circuit Operating Principle 36 2 3 2 C655 MAIN Circuit Operating Principle 37 Chapter 3 TROUBLESHOOTING 3 1 Overview 40 3 1 1 Troubleshooting according to Panel Messages 40 3 1 2 Troubleshooting based on Observed Faults 62 Chapter 4 DISASSEMBLY AND ASSEMBLY 4 1 Overview 72 4 1 1 Precautions 72 4 1 2 Tools 73 4 1 3 Screws 73 4 1 4 W...

Page 7: ...7 5 2 Adjustment 137 5 2 1 PF Belt Tension Adjustment 137 5 2 2 PG Adjustment 139 5 2 3 PF Roller Shaft Center Support Position Adjustment 144 Chapter 6 MAINTENANCE 6 1 Overview 149 6 1 1 ROM Replacement 149 6 1 2 Cleaning 149 6 1 3 Service Maintenance 150 6 1 4 Lubrication 151 Chapter 7 APPENDIX 7 1 Connector Summary 158 7 1 1 Connectors and Pin Layouts 158 7 2 Exploded Diagrams and Parts List 16...

Page 8: ...C H A P T E R 1 PRODUCTDESCRIPTION ...

Page 9: ...o 1390 1400 1410 EPSON s latest dye ink ensures high levels of lightfastness and gasfastness Six individually replaceable ink cartridges Offers high resolution of up to 5760 x 1440 dpi dots per inch Supports borderless print on up to A3 sized paper High quality and high speed printing Features exclusive to Stylus Photo 1400 1410 Direct print on CD R with the CD DVD tray Direct print from PictBridg...

Page 10: ...pecific conditions margins on both left and right sides can be reduced to 0 mm PW LM RM TM BM PL Table 1 1 Printing Area Paper Size Width PW Length PL Margin Left LM Right RM Top TM Bottom BM 1 A3 329 mm 12 9 in 483 mm 19 in 3 mm 0 12 in or more 3 mm 0 12 in or more 3 mm 0 12 in or more 3 mm 0 12 in or more A3 297 mm 11 7 in 420 mm 16 5 in US B 2 279 4 mm 11 in 431 8 mm 17 in B4 257 mm 10 1 in 364...

Page 11: ...nvelope Print quality may be fluctuated in printing area B and both printing area B and C are subject to being rubbed off by the Printhead Margins on all sides are designed to prevent the printed images from running off the paper Figure 1 3 Printing Area Print with Borders Table 1 2 Printing Area Paper Type Printing Area B Printing Area C Cut sheet 43 3 mm 1 7 in 40 1 mm 1 58 in Envelope 20 mm 0 7...

Page 12: ...ng is available on the following media sizes Paper width 54 55 89 100 127 210 mm 4 5 8 8 5 inch Figure 1 4 Printing Area Border free Printing Table 1 3 Printing Area Off the Paper Edges Margin 4x6 A4 Letter or smaller A3 or smaller Top 19 360 1 34 mm 42 360 2 96 mm 42 360 2 96 mm Left Right 36 360 2 54 mm 36 360 2 54 mm 49 360 3 46 mm Bottom 36 360 2 54 mm 57 360 4 02 mm 64 360 4 52 mm 2 96 mm 168...

Page 13: ...ead Movable Area 0 mm Top Margin Details on the length that the printhead moves off the paper edges a printing area off the paper edges b and points where the nozzle control is cleared e are shown in the table below Note As for e values areas off the paper edges are indicated by negative values Nozzle positions for printing off the paper edge 1 to 18 18 nozzles in total Nozzle pitch for printing o...

Page 14: ... off the paper edges b and points where the nozzle control is cleared e are shown in the table below Note As for e values areas off the paper edges are indicated by negative values Nozzle positions for printing off the paper edge 73 to 90 18 nozzles in total Nozzle pitch for printing off the paper edge 68 360 4 80mm C c 33 360 2 33 mm For reference C 20 mm length from upstream nozzle position to n...

Page 15: ...ward the home position side The center of the CD R is detected automatically 2 The reference point in paper feed direction is 67 5 mm off from the center of the CD R toward the downstream side 3 User can change the center position of the CD R in the range of CDX mm main scanning direction and CDY mm paper feed direction Figure 1 10 Printing Area CD R C H E C K P O I N T Stylus Photo 1390 does not ...

Page 16: ... direct print on CD R DVD R 2 APG sensor 1 outputs L between each PG position Table 1 4 PG Setting PG Position PG PG PG Typ PG PG Release Printing Some special paper Special paper Plain paper PG rubbing prevention Envelope PG Typ rubbing prevention CD R 1 Not printing Standing by after power on Output tray is lowered At power off Initialization at power on Cleaning wiping Replacing ink cartridge s...

Page 17: ...ed 1 Clears double feed error and resumes printing Cancels the current print job during printing Clears paper out error and resumes printing Clears paper jam error ejects the paper and resumes printing When ink end any cartridge error occurs the ink cartridge holder moves to the ink replacement position The ink cartridge holder returns to the home position from the ink replacement position Ink The...

Page 18: ...d power off C H E C K P O I N T Stylus Photo 1390 does not support direct print on CD R DVD R Table 1 8 Panel Function during Printing on CD R Button CD DVD Tray Function Paper Inserted Clears CD DVD tray error Cancels the current print job during printing Not inserted Clears CD DVD tray error Ink Inserted Same as normal panel functions including the functions when the button is pushed and held fo...

Page 19: ...or The printer has detected that multiple sheets have been fed simultaneously Press the Paper button to eject the paper Set the CD R guide lever to the ASF position and then press the Paper button No ink cartridge Ink cartridge error 1 The printer detects at least one ink cartridge is missing 2 The printer cannot communicate with the CSIC chip on one of the cartridges Make sure genuine EPSON ink c...

Page 20: ...k cartridge one for each of the six colors Software CD ROM Setup sheet On line questionnaire sheet Customer Satisfaction Card information card Guarantee card CD DVD print kit Stylus Photo 1390 does not support CD R DVD R print CD DVD tray Small CD insert Consumable and optional supplies Ink cartridge Network Print Server W D D H H Color Stylus Photo 1390 Stylus Photo 1400 Stylus Photo 1410 Black T...

Page 21: ...C H A P T E R 2 OPERATINGPRINCIPLES ...

Page 22: ... for the fixed value paper loading or the paper feed eject operation To grasp the paper feed pitch the precision gear surface is fitted with the PF Scale and the PF Encoder Sensor is used to control the motor APG Motor DC motor with brushes Drives the Carriage Unit at the time of PG setting The two APG Sensors and Carriage Shaft are driven vertically to control the motor ASF Motor 4 phase 48 pole ...

Page 23: ...ement sequence when the CR mechanical load is in the initial status and saved into the EEPROM According to the saved information the printer controls the drive voltage to obtain a designated driving current This minimizes the unit to unit variation CR Measurement Sequence To set the appropriate drive current value according to the CR mechanical load the mechanical load is measured in a CR measurem...

Page 24: ...right frame is 4 steps or less the printer judges that the Carriage Unit is in the home position IC9 CPU ASIC sets the drive current value adequate for the Carriage Unit motion and outputs it to the motor driver Based on the signal output from IC9 CPU ASIC IC11 Motor Driver outputs the CR Motor drive current to the CR Motor 2 2 1 3 Sequence Used for PW Detection The PW paper width Sensor installed...

Page 25: ...n detected The measurement voltage in the presence of the CD R is saved into the EEPROM as a white level The white level value is used to check the sensor deterioration condition on occasions such as servicing If the measurement value of the white level is close to that of the PW detection level it means that the sensor is dirty or deteriorated 2 2 1 4 APG Auto Platen Gap Adjustment Mechanism The ...

Page 26: ...aper or CD DVD tray to the PF Roller Shaft The Stylus Photo 1390 is not equipped with CD DVD related units Figure 2 4 Paper Feeding Mechanism Table 2 4 Nozzle Lines and the Corresponding Ink Color Line Ink A Black B Yellow C Light Magenta D Light Cyan E Cyan F Magenta 14 95mm 22 81mm Carriage moving direction Paper feeding direction 0 141mm 1 180inch 0 282mm 1 90inch Line A Line B 6 209mm 176 720i...

Page 27: ... of the LD Roller and the Hopper pops up by tensile force of the Hopper Compression Spring 4 When the next sheet of paper is fed by the LD Roller and the Retard Roller the Hopper is pressed against the Frame again by the Hopper Cams and the Paper Holder of the Paper Back Lever rises by the Cams on the left and right ends of the LD Roller to prevent the next sheet from being fed with the previous s...

Page 28: ...smission Lock Lever to release the tab of the Paper EJ Lock Lever from the Paper EJ Transmission Lock Lever 3 The CD R Release Lever comes free from the Paper EJ Lock Lever and comes down to enable the CD DVD Tray Base to open When the Carriage Unit is out of its home position the salient of the Paper EJ Lock Release Cam does not press down the Paper EJ Transmission Lock Lever and the tab of the P...

Page 29: ...ection direction 6 The Carriage Unit moves to the left the PW Sensor detects the white marking on the left then the Carriage Unit moves to the right and the PW Sensor detects the white marking on the right 7 The Carriage Unit moves to the center of the CD DVD Tray and the PW Sensor starts detection of the front and back direction of the CD R After the front end of the CD R is detected the CD DVD T...

Page 30: ...rol The PF Motor drive is transmitted to the PF Roller and the Paper EJ Roller following the route shown below The following shows the part names and outline of the drive transmission path Figure 2 8 Paper Feeding Mechanism Table 2 6 PF Motor Specifications Item Specifications Type DC motor with brushes Drive voltage 42V 5 voltage applied to driver Armature resistance 21 2Ω 10 Inductance 17 2mH 1k...

Page 31: ...nk System Mechanism consists of the following units Pump Unit including the CR Lock Lever Cap Unit 2 2 5 1 Pump Unit The Pump Unit is designed to suck ink from the Printhead or Cap Unit The Cap Unit has a built in Head Cleaning Wiper The following shows the specifications of the stepping motor that drives the Pump Unit The following operations are performed when the drive of the Pump Motor is tran...

Page 32: ...ple Figure 2 10 Pump Unit Operating Principle Ink Suction 1 The Pinion Gear of the Pump Motor rotates in the CW direction 2 The Roller turns and simultaneously presses the tube 3 Ink is fed from the Cap Unit toward the Waste Ink Pad Pump Release 1 The Pinion Gear of the Pump Motor rotates in the CCW direction 2 The Roller moves away from the tube and releases the tube 3 Ink is not sucked Pump Moto...

Page 33: ...ation will not be performed when it is powered on the next time The EPSON Stylus Photo 1390 1400 1410 requires about 170 seconds to perform the initial ink filling operation If the sequence does not end normally during initial filling the initial filling flag is not cleared and the CL operating flag is set Because of these flags when powered on the next time the printer assumes that it was powered...

Page 34: ... flushing Flushing before printing This is performed to reduce the viscosity of ink in the Printhead nozzles before starting to print Scheduled Flushing This is performed to prevent ink in the Printhead nozzles from increasing its viscosity during printing 2 2 7 Power On Sequence The following describes the printer operation after it is powered on When the Carriage Unit is in the Home Position wit...

Page 35: ...e Unit performs HP detection operation in the following path Home position Right frame CR Lock confirmation position Right frame Home position 7 The drive of the Pump Motor is transmitted to the Cap Unit the Cap opens lowers and the CR Lock is released 8 The Carriage Unit returns to the home position and the PG position returns from PG to PG Typ 9 The PF Motor drive is transmitted to the PF Roller...

Page 36: ...rcuit Block Diagram Table 2 9 Supplied Power Voltage Applications 42VDC Rated output current 0 45A CR Motor PF Motor PG Motor ASF Motor Pump Motor Head drive voltage 3 3VDC Rated output current 0 5A Logic sensor circuit Sensor circuit Nozzle selection circuit on the Printhead Interface control circuit C51 C52 C11 D11 D12 D13 D14 C1 FL1 F1 TH1 AC Input QF1 D51 ESAVE PSC Signal 5VDC 3 3VDC 42VDC F51...

Page 37: ... controlling and driving Motors CR Motor PF Motor APG Motor ASF Motor Pump Motor Circuits for controlling and driving the Head Interface Circuits USB 2 0 Sensor Circuits RTC Circuit DAC Converter Circuit Regulator Circuit Complex Circuit IC8 The Complex Circuit IC8 that consists of EEPROM RTC and Reset circuit is installed in the printer Employing a large capacity condenser for the Timer allows to...

Page 38: ...Motor Driver IC11 Head Driver IC10 Q6 Q9 Q10 Q11 CN6 PF Encoder Sensor Printhead CR Encoder Sensor CR Motor CN5 CN15 CN4 C653 Head Board C589 PSB PSE Board RTC IC8 CN14 PW Sensor DAC IC4 Motor Driver IC12 PF Motor APG Motor ASF Motor Pump Motor CN3 Relay Board PE Sensor ASF Sensor APG Sensor 1 APG Sensor 2 CN10 CN11 CN12 CN7 CN8 CN9 CN13 C589 Panel Board CD R Sensor USB Host CN2 The Stylus Photo 1...

Page 39: ...C H A P T E R 3 TROUBLESHOOTING ...

Page 40: ...bles of Error States Error State Reference Table Communication Error Refer to Table 3 2 Troubleshooting of Communication Error on page 41 Model Difference Refer to Table 3 2 Troubleshooting of Communication Error on page 41 Cover Open Tray Error Refer to Table 3 3 Troubleshooting of Cover Error on page 44 Paper Out Error Refer to Table 3 4 Troubleshooting of Paper Out Error on page 44 Paper Jam Er...

Page 41: ...rinter does not operate at all Panel FFC 1 Check that the Panel FFC is connected to the Panel Board Connector and Main Board Connector CN5 1 Connect the Panel FFC to the Panel Board and Main Board connector CN5 2 Check the Panel FFC for damages 2 Replace the Panel FFC with a new one Panel Board 1 Check the Panel Board for damages 1 Replace the Panel Board with a new one Panel FFC CN5 Panel FFC Pan...

Page 42: ...ector CN4 with the blue line on the cable facing the Pin 1 side of the connector as shown in the picture above 2 Reconnect the Power Supply Board Connector cable so that the blue line is inserted into the Pin 1 3 Check that the Fuse F1 on the Power Supply Board has not blown 3 Replace the Power Supply Board with a new one 4 Check the components on the Power Supply Board for damage 4 Replace the Po...

Page 43: ...e the Interface cable with a new one EPSON USB driver 1 When using USB check that the EPSON USB driver has been installed on the PC 1 Install the EPSON USB driver USB 1 Check that the PC and printer are connected via the USB hub 1 Enter the USB serial No indicated on the product nameplate Refer to Chapter 5 ADJUSTMENT Printer Driver 1 Check that the printer driver for Stylus Photo 1390 1400 1410 h...

Page 44: ...1 Check the LD Roller or Retard Roller of the ASF Assy for paper dust and foreign matter 1 Using a cleaning sheet part code 1262115 clean the LD Roller and Retard Roller The procedure is as follows 1 Place the cleaning sheet upside down and put it into the ASF Assy 2 Press the Paper button to start paper feed 3 Repeat the above steps several times To remove persistent contamination staple an alcoh...

Page 45: ...correctly 2 Install the Sensor Holder correctly 3 Move the Detection Lever manually as when the paper passes and check that the Detection Lever returns to the original position automatically by the Torsion Spring when released Refer to the above photo 3 Replace the PE Sensor Holder Unit with a new one 4 Using a tester check that the PE Sensor is normal Paper absent 2 4V or more Paper present 0 4V ...

Page 46: ... of plain paper from the ASF Assy several times to remove the contamination 3 Check that the HP detection position or white markings of the CD DVD Tray are not chipped 3 Replace the CD DVD Tray with a new one The CD DVD Tray is fed toward the ASF Assy but is ejected immediately PW sensor 1 Check the PW Sensor for contamination such as paper dust ink etc 1 Clean the PW Sensor surface 2 Compare the ...

Page 47: ...nsor FFC is placed in the specified routing positions and it does not make contact with any parts 1 Place the PW Sensor FFC in the specified routing positions 2 Check that the PW Sensor FFC is connected to the CR Encoder Board and PW Sensor Connector Refer to the above photo 2 Connect the FFC to the CR Encoder Board and PW Sensor Connector 3 Check the PW Sensor or PW Sensor FFC for damages 3 Repla...

Page 48: ...per is not ejected completely and causes a jam near the Paper Eject Frame ASF Assy 1 Check that the paper is fed along the Right Edge Guide 1 Feed the paper along the Right Edge Guide Paper EJ Frame Assy 1 Check that the Star Wheel Units have not come off the Paper EJ Frame Assy 1 Securely install the Star Wheel Units to the Paper EJ Frame Assy 2 Check the Paper EJ Frame Assy for deformation or da...

Page 49: ...heck the CD R Sensor or Connector cable for damages 2 Replace the CD R Sensor with a new one Panel Board connector Connector cable of the CD R Sensor CD R Sensor Table 3 7 Troubleshooting of Ink Low Occurrence Timing Phenomenon Detail Faulty Part Part Name Check Point Remedy At operation or during printing A message is displayed on the LED and STM3 during printing Ink Cartridge 1 Look at the remai...

Page 50: ...er on After the Carriage has detected the HP an error is displayed on the LED and STM3 Ink Cartridge 1 Check that the Ink Cartridge is installed correctly 1 Install the Ink Cartridge correctly 2 Check that the tab of the Ink Cartridge is not broken 2 Replace the Ink Cartridge with a new one 3 Check that the Memory Chip is not disconnected or not damaged 3 Replace the Ink Cartridge with a new one T...

Page 51: ...Main Board Connector CN15 2 Check the CSIC FFC for damage 2 Replace the CSIC FFC with a new one CSIC Board 1 Check the CSIC Board for damage 1 Replace the CSIC Board with a new one Carriage Unit 1 Check that the electrodes on the CSIC Board which make contact with the Ink Cartridge are not bent 1 Replace the Carriage Unit with a new one Table 3 9 Troubleshooting of No Ink Cartridge CSIC Error Occu...

Page 52: ... Timing Phenomenon Detail Faulty Part Part Name Check Point Remedy At power on At power on the printer does not operate at all Waste Ink Pads 1 Using the Adjustment Program check if the Protection Counter A B value has exceeded 17455 1 Replace the Waste Ink Pads and reset the Protection Counter A and B value in the Adjustment Program ...

Page 53: ... 1 Connect the CR Motor connector to the Relay Connector 2 Check the CR Motor connector cable for damages 2 Replace the CR Motor with a new one 3 Check if the CR Motor operates normally 3 Replace the CR Motor with a new one Relay Connector Cable for the CR Motor 1 Check that the Relay Connector Cable is connected to the Main Board Connector CN6 1 Connect the Relay Connector Cable to the Main Board...

Page 54: ...er 6 MAINTENANCE At power on the PF Motor does not operate at all PF Motor 1 Check that the Connector Cable of the PF Motor is connected to the Main Board Connector CN7 1 Connect the PF Motor connector cable to the Main Board Connector CN7 2 Check the PF Motor connector cable for damages 2 Replace the PF Motor with a new one 3 Check if the PF Motor operates normally 3 Replace the PF Motor with a n...

Page 55: ...e the APG Motor with a new one At power on the Pump Motor does not operate at all Pump Motor 1 Check that the Pump Motor connector cable is connected to the Relay Connector 1 Connect the Pump Motor connector cable to the Relay Connector 2 Using a tester check the resistance value of the Pump Motor Value of resistance 10 3Ω 10 2 If the resistance value is abnormal replace the Ink System Unit with a...

Page 56: ...es 2 Replace the Relay Connector Cable with a new one While the power on sequence is being executed Fatal error is displayed APG Sensor 1 Check that the APG Sensor Connector cables are connected to the APG Sensors and Relay Board Connector CN4 and CN5 1 Connect the APG Sensor Connector cables to the APG Sensors and Relay Board Connector CN4 and CN5 2 Check the APG Sensors for damages 2 Replace the...

Page 57: ... 10 2 If the resistance value is abnormal replace the ASF Motor with a new one 3 Check the ASF Motor connector cable for damages 3 Replace the ASF Motor with a new one Relay Connector Cable for the ASF Motor 1 Check that the Relay Connector Cable is connected to the Main Board Connector CN13 1 Connect the Relay Connector Cable to the Main Board Connector CN13 2 Check the Relay Connector Cable for ...

Page 58: ...s against the right of the Frame then hits the left of the Frame CR Scale 1 Check that the CR Scale is inserted in the slit of the CR Encoder Sensor 1 Insert the CR Scale into the slit of the CR Encoder Sensor 2 Check the CR Scale for damages and dirt 2 Wipe off the dirt completely or replace the CR Scale with a new one CR Encoder Sensor Board 1 Check the CR Encoder Sensor for paper dust etc 1 Rem...

Page 59: ...half turn PF Encoder Sensor Holder 1 Check that the PF Encoder Sensor Holder is mounted correctly 1 Install the PF Encoder Sensor Holder correctly 2 Check that the FFC of the PF Encoder Sensor is securely connected to the PF Encoder Sensor Board Connector and Relay Board Connector CN6 2 Connect the PF Encoder Sensor FFC to the PF Encoder Sensor Board and Relay Board Connector CN6 3 Check the PF En...

Page 60: ...nt data or while performing the CD DVD Tray home position detection sequence an error is displayed on the LED and STM3 CSIC FFC Head FFC Sensor FFC 1 Check that the CSIC FFC Head FFC and the Sensor FFC are securely connected to the Main Board Connectors CN10 CN11 CN12 CN14 and CN15 1 Connect the CSIC FFC Head FFC and the Sensor FFC to the Main Board Connectors CN10 CN11 CN12 CN14 and CN15 Table 3 ...

Page 61: ...CN10 CN11 and CN12 1 Connect the Head FFC to the Print Head Connector and Main Board Connectors CN10 CN11 and CN12 2 Check the Head FFC for damages 2 Replace the Head FFC with a new one Ink is not ejected from most nozzles Print Head 1 Check for occurrence of Head Hot 1 Replace the Print Head with a new one Table 3 11 Troubleshooting of Fatal Error Occurrence Timing Phenomenon Detail Faulty Part P...

Page 62: ...oint Remedy Dot missing and mixed colors Inks are not ejected from the Print Head to the Cap Ink System Unit Cap 1 Check for foreign matter around the Seal Rubber on the Cap Unit 1 Remove the foreign matter around the Seal Rubber completely 2 Check that the Ink Tube is connected to the Pump Tube 2 Connect the Ink Tube to the Pump Tube securely 3 Check that the Extension Spring 1 19 IS is correctly...

Page 63: ...ctor and Main Board Connectors CN10 CN11 and CN12 2 Connect the Head FFC to the Print Head Connector and Main Board Connectors CN10 CN11 and CN12 3 Check the Head FFC for damages 3 Replace the Head FFC with a new one If the trouble still occurs after replacing it replace the Print Head with a new one Ink System Unit Cleaner Blade 1 Check if the Cleaner Blade is covered with paper dust or is bent 1...

Page 64: ... Board Connectors CN10 CN11 and CN12 1 Connect the Head FFC to the Print Head Connector and Main Board Connectors CN10 CN11 and CN12 Print Head 1 Check if the print quality recovers after running a cleaning or replacing the Ink Cartridges 1 Run the cleaning and replace the Ink Cartridges several times If the trouble still occurs replace the Print Head with a new one Main Board 2 Check the Main Boa...

Page 65: ... soft cloth and then apply G 71 grease Refer to Chapter 6 MAINTENANCE 3 Check that the Carriage Shaft is mounted horizontally 3 Reassemble the Carriage Shaft correctly 4 Check the Carriage Shaft for damages 4 Replace the Carriage Shaft with a new one Narrow stripes of the same width appear horizontally to the CR moving direction If the trouble still occurs after doing all measures described in the...

Page 66: ...er Print Head 1 Using the Adjustment Program check that the correct Head ID has been written to the EEPROM 1 Using the Adjustment Program enter the 31 digit code of the Head ID to the EEPROM Refer to Chapter 5 ADJUSTMENT The bottom of the printout is not evenly colored Adjustment 1 Check if the Positioning Adjustment of PF Roller Shaft Retainer has been performed properly 1 Make adjustments accord...

Page 67: ...paper data is printed on the Front Paper Guide extending off the paper PW sensor 1 Check that the PW Sensor FFC is connected 1 Connect the PW Sensor FFC 2 Check that the PW Sensor is not faulty 2 Replace the PW Sensor with a new one Ink smudges appear on the blank area of the printout Paper EJ Frame Assy 1 Check the Star Wheel Rollers for ink stain 1 Clean the Star Wheel Rollers with a soft cloth ...

Page 68: ...aper EJ Roller Assys with a soft cloth Driven Roller Shaft 1 Check the Driven Roller Shaft for ink stain 1 Clean the Driven Roller Shaft with a soft cloth Ink System Unit 1 Check that wiping operation was performed properly 1 Install the Cleaner blade correctly or replace it with a new one Table 3 12 Print Quality Troubles Observed Faults Details of the Fault Faulty Part Part Name Check Point Reme...

Page 69: ...e been made correctly check whether PW Sensor has been adjusted properly 1 Make the adjustment according to the specified adjustment priority Refer to Chapter 5 ADJUSTMENT 2 Print the adjustment check patterns and check if the printed images are still poor or grainy 2 If the image quality does not improve after the adjustment replace the Print Head and Main Board in this order and check the image ...

Page 70: ...terns 2 If it is judged that the clip function is not executed normally replace the PW sensor with a new one Refer to Chapter 5 ADJUSTMENT Table 3 12 Print Quality Troubles Observed Faults Details of the Fault Faulty Part Part Name Check Point Remedy Table 3 13 Abnormal Noise Occurrence Timing Details of the Fault Faulty Part Part Name Check Point Remedy Printing operation is performed normally bu...

Page 71: ...C H A P T E R 4 DISASSEMBLYANDASSEMBLY ...

Page 72: ...onnect the power cable Working with the power cable plugged in for cases such as voltage measurement be extremely careful not to get an electric shock and strictly follow the procedures in this manual Wear protective goggles to protect your eyes from ink If ink gets in your eyes wash with clean water and see a doctor To prevent injury from sharp metal edges always wear gloves for disassembly and r...

Page 73: ... and use the specified screws in the specified positions Table 4 1 List of Tools Tool Name Tool Code Phillips Screw Driver No 1 1080530 Phillips Screw Driver No 2 1080532 Flat blade Screwdriver 1080527 Tweezers 1080561 Needle nose pliers 1080564 Acetate Tape 1003963 PF Tension Measuring Tool 1231678 Penlight Table 4 2 List of Screw Types Image Description Image Description 1 C B P 3x10 2 C B S 3x6...

Page 74: ...cessary Paper Feeding Mechanism Is paper advanced smoothly Checked Not necessary No paper jamming Checked Not necessary No paper skew Checked Not necessary No multiple sheet feeding Checked Not necessary Is the PF Motor at correct temperature Not too hot to touch Checked Not necessary Any abnormal noise Checked Not necessary Is the paper path free of obstructions Checked Not necessary Adjustment S...

Page 75: ...imilar metal wire piece Figure 4 2 Method for making CSIC Board Removal Tool 1 2 Bend the metal wire into dimensions described below Figure 4 3 Method for making CSIC Board Removal Tool 2 C A U T I O N During disassembly reassembly of the Stylus Photo 1390 1400 1410 extra care must be taken to avoid injury from sharp metal edges especially from the edges shown below Main Frame Main Frame Main Fram...

Page 76: ...4 2 6 12 page 115 PF Roller Shaft 4 2 6 14 page 119 Waste Ink Pad 4 2 2 page 84 Front Paper Guide Pad 4 2 3 page 85 PF Motor 4 2 7 2 page 123 Carriage Shaft and Carriage Unit 4 2 6 5 page 98 PictBridge Unit 4 2 6 6 page 105 4 2 6 9 page 110 Front Paper Guide and Paper Eject Roller PF Encoder Sensor Holder 4 2 8 3 page 126 CR Encoder Sensor Board 4 2 8 4 page 126 PW Sensor 4 2 8 2 page 125 CD R Rel...

Page 77: ... 98 4 2 6 9 page 110 Front Paper Guide and Paper Eject Roller PF Encoder Sensor Holder PF Encoder Sensor Holder 4 2 8 3 page 126 CR Encoder Sensor Board 4 2 8 4 page 126 PW Sensor 4 2 8 2 page 125 Side Housing 4 2 1 2 page 78 ASF Assy 4 2 4 page 86 Rear Housing 4 2 1 1 page 78 Paper EJ Frame Assy 4 3 2 page 129 C H E C K P O I N T See Figure 4 4 for disassembly flowchart of Stylus Photo 1400 1410 ...

Page 78: ...rt a flat blade screwdriver into the cutouts of the Lower Housing and lift it in the direction of the arrow to remove the Left Side Housing releasing the two tabs Remove the Right Side Housing in the same way Figure 4 8 Removing the Side Housing Install the IEEE Cover to the Rear Housing facing the side of the rib to the right Figure 4 7 Installing the IEEE Cover IEEE Cover 1 C B P 3x10 6 1 kgf cm...

Page 79: ...iage and Opening Closing the CD R Unit C H E C K P O I N T If you are servicing Stylus Photo 1390 refer to this section only for locking and releasing the Carriage Stylus Photo 1390 does not have the CD R Unit Table 4 3 Relation between Carriage Lock and CD R Unit Direction of Rotation Carriage CD R Unit Clockwise CW Locked Can be opened closed Counterclockwise CCW Released Locked CCW CW White Sha...

Page 80: ...nnecting the CD R Sensor Cable and Panel FFC 6 Remove the Guide Pins from the two tabs shown in Figure 4 12 and remove the Upper Housing upwards C H E C K P O I N T See 4 3 1 Upper Housing on page 128 to remove the Upper Housing of the Stylus Photo 1390 Paper Support 1 Guide Pin 3 Guide Pin 5 4 9 Tab 2 6 Tab 7 8 1 C B P 3x10 6 1 kgf cm 2 C B S 3x6 6 1 kgf cm 15 C B P 3x10 6 1 kgf cm Upper Housing ...

Page 81: ...ght Printer Cover Holder in the same way Figure 4 14 Removing the Printer Cover Holder 2 Lift the Upper Housing in the direction of the arrows pull the Guide Pin on the Upper Housing away from the cutout on the Printer Cover and remove the Printer Cover Figure 4 15 Removing the Printer Cover 4 C B P 3x8 6 1 kgf cm Right Printer Cover Holder Left Printer Cover Holder Guide Pin on the Upper Housing ...

Page 82: ...hoto 1390 4 Remove the four C B P 3x10 screws and two C B S P2 3x10 screws that secure the Printer Mechanism 5 Hold the Printer Mechanism by its handling positions with both hands and remove it from the Lower Housing Figure 4 17 Screws that Secure the Printer Mechanism C A U T I O N See the page given below to check for sharp metal edges before starting maintenance repair Sharp Metal Edges on page...

Page 83: ...rinter Mechanism check that the PictBridge Unit cable is secured to the Main Frame with Acetate tape and be careful not to pinch it For Acetate Tape position of the PictBridge Unit cable refer to PictBridge Unit on page 105 Fix the PictBridge Unit cable to the Lower Housing with acetate tape as shown below Left edge Align with the right edge of CN2 Top edge Do not cover the chips on the Main board...

Page 84: ...ste Ink Pads 4 C B P 3x8 6 1 kgf cm Waste Ink Pads Route the Waste Ink Tube as shown below Figure 4 22 Positions of Waste Ink Tubes Referring to Figure 4 23 correctly install the Waste Ink Pads Figure 4 23 Installing the Waste Ink Pads A D J U S T M E N T R E Q U I R E D After replacing or removing the Waste ink Pads be sure to make the following adjustments Waste Ink Protection Counter Reset p 13...

Page 85: ...er Guide Pads Front Paper Guide Pad Protection After installing the Front Paper Guide Pads and Front Paper Guide Pad Protection lift the Printer Mechanism and check the following points 1 Make sure that the tabs on the Pads are not cut midway 2 Make sure that all tabs are in place on the Front Paper Guide and that they are facing down toward the Waste Ink Pads without any folds 3 Make sure that th...

Page 86: ... Sensor Cable downside CN5 APG Sensor Cable the upper side CN6 PF Encoder Sensor FFC 6 Disconnect the FFC bundled by the Acetate Tape 2 from the connectors CN5 CN10 CN11 CN12 CN14 CN15 on the Main Board and release it from the groove of the ASF Assy 7 Remove the Acetate Tape 2 and disconnect the APG Motor Cable and PE Sensor Cable from the ASF Assy 8 Peel off the PF Encoder FFC secured by two piec...

Page 87: ... and FFCs After routing the APG Motor Cable to the rib of the ASF Assy secure it with the Acetate Tape 2 as shown below Figure 4 29 Installing the Acetate Tape 2 When installing the FFC to the connector CN15 secure it with acetate tape as shown below Figure 4 30 Installing the Acetate Tape 5mm Acetate Tape 2 APG Motor Cable 3mm FFC CN15 Acetate Tape Align the Guide Pins and tabs on the Guide Rolle...

Page 88: ...m the Printer Mechanism Figure 4 32 Removing the ASF Assy 2 1 6 C B S P4 3x8 8 1 kgf cm ASF Assy 6 C B S P4 3x8 8 1 kgf cm 34 Align the Guide Pin and four tabs on the ASF Assy with the positioning holes on the Main Frame so that there is no gap between the ASF Assy and the Main Frame Figure 4 33 Installing the ASF Assy Tighten the screws in the order shown in Figure 4 32 Tab Guide Pin Tab Tab Tab ...

Page 89: ...to the upper limit position until the Hopper Pad contacts the LD Roller Figure 4 34 Raising the Hopper Combination Gear 29 11 Hopper Pad LD Roller 3 With a penlight light through the gap of the ASF Assy to check that the tab on the Retard Roller Holder at the back of the two Reference tabs on the ASF Assy can be seen After making sure that the two Reference tabs are aligned when viewed edge on adj...

Page 90: ...n both ends of the positioning hole that the Guide Roller LD tab is inserted and align Guide Roller LD 130 Digit Side to the same height and tighten with the screws Figure 4 36 Checking the Position of Tab on the Guide Roller LD A D J U S T M E N T R E Q U I R E D After replacing or removing the ASF Assy always make the following adjustment First dot position p 133 Refer to Chapter 5 Adjustment fo...

Page 91: ...able for Pump Motor CN9 APG Motor Connector Cable CN10 Head FFC CN11 Head FFC CN12 Head FFC CN13 Relay Connector Cable for ASF Motor CN14 CR Encoder Sensor PW Sensor FFC CN15 CSIC FFC Figure 4 38 Removing the Board Assy FFCs and Connectors Interference point Board Assy Manual Paper Guide Radiation Plates Make sure that the FFCs are not crossing each other and connect the FFCs and Connector Cables ...

Page 92: ...justment must be performed after replacing the Main Board When possible to read data from the old board 1 Main Board Data Read Write p 132 When impossible to read data from the old board 1 Market Initial Settings p 132 2 USB ID Input p 132 3 Head ID Input p 132 4 Head Angular Adjustment p 132 5 Bi D Adjustment p 132 6 First dot position p 133 7 PW Sensor Adjustment p 133 8 Reset PF Deterioration c...

Page 93: ... the next steps 6 1 Bring the coil section to an upright position 6 2 Push downwards to release foot 1 from the cutout on the Left CR Shaft Mounting Plate 6 3 Turn the coil section counterclockwise 6 4 Remove Torsion Spring 24 7 from the hole on the CR Scale Figure 4 43 Removing the Torsion Spring 24 7 2 7 Turn the CR Scale 90 and remove it from the tab on the Left CR Shaft Mounting Plate Figure 4...

Page 94: ...rriage Unit Figure 4 49 Removing the CSIC Assy 1 Pass the CR Scale through the slit of the CR Encoder Figure 4 45 Installing the CR Scale 1 Set the CR Scale so that the chipped edge come to the top left corner Figure 4 46 Installing the CR Scale 2 Place the right end of the CR Scale correctly so that it is not hooked onto the hooked portion of the Right CR Shaft Mounting Plate Figure 4 47 Installi...

Page 95: ...Assy Figure 4 51 Removing the CSIC Assy 3 4 2 6 3 Printhead 1 Remove the CSIC Assy See Section 4 2 6 2 on page 94 2 Remove the three C B P 2 6x8 screws that secure the Printhead using Phillips Screw Driver No 1 and remove the Printhead by lifting it up vertically Figure 4 52 Removing the Printhead 1 3 Disconnect the two Head FFCs on the back side and remove the Printhead Figure 4 53 Removing the P...

Page 96: ... 54 Disconnecting the Connector Cables 5 Remove the three C B S 3x6 screws that secure the APG Assy and remove the APG Assy from the Main Frame Figure 4 55 Removing the APG Assy Tighten the screws in the order shown in Figure 4 52 A D J U S T M E N T R E Q U I R E D After replacing or removing the Printhead the following adjustment must be performed 1 PG Adjustment p 132 2 Head ID Input only after...

Page 97: ...bles correctly FLAG Release Assy Released Not Released Upper Paper Guide Match the phase of the APG Assy following the next steps 1 Match the delta marks of Spur Gear 16 and Combination Gear 22 28 8 32 4 2 At the position where the tab can be identified through the cutout of the PG Frame match the delta marks of Spur Gear 16 and PG Cam Left Figure 4 57 Phase Matching Tighten the screws in the orde...

Page 98: ...ab A and release the coil section from Tab B to remove Left PG Torsion Spring from the Main Frame Figure 4 60 Removing the Left PG Torsion Spring PG Cam Right 1 2 2 C B S 3x6 8 1 kgf cm Tab Tabs Left Frame Support Plate Paper EJ Frame Assy Cutout Insert the Left Frame Support Plate into the cutout of the Main Frame See Figure 4 59 Align the two tabs on the Main Frame and the tab on the Paper EJ Fr...

Page 99: ...Spring from the tab and cutout on the Main Frame and draw out the spring in the direction of the arrow Figure 4 63 Removing the CR Shaft Mounting Plate Fixed Spring Place the feet of Left PG Torsion Spring and Right PG Torsion Spring on the Carriage Shaft Figure 4 62 Installing the PG Torsion Springs Right PG Torsion Spring Tab A Tab B Foot Left Side Foot Right Side Insert the foot of CR Shaft Mou...

Page 100: ... Removing the Driven Pulley Holder 9 Remove the CR Drive Belt from the CR Motor Pinion Gear Figure 4 66 Removing the CR Drive Belt 10 Remove the four C B S P4 3x6 screws that secure the CR Guide plate and remove it from the Main Frame Figure 4 67 Removing the CR Guide Plate Tabs Extension Spring for the Driven Pulley Holder Driven Pulley Holder Driven Pulley Holder Align the positioning holes of t...

Page 101: ... CR Shaft mounting Plate from the cutout of the Main Frame to rotate the Mounting Plate toward you Figure 4 69 Rotating the Left CR Shaft Mounting Plate 13 Lift the Carriage Shaft upwards and remove the Carriage Shaft Spacer from the Carriage Shaft with tweezers Figure 4 70 Removing the Carriage Shaft Spacer 14 Rotate the Left CR Shaft Mounting Plate toward you to remove the Bushing on the Left CR...

Page 102: ...cer and Right PG Cam from the Carriage Shaft Figure 4 73 Removing the Right PG Cam 17 Pull the Right CR Shaft Mounting Plate away from the tab on the Main Frame and rotate toward you Figure 4 75 Rotating the Right CR Shaft Mounting Plate Hole on Main Frame Spacer PG Cam Left Spacer Right PG Cam When installing the Right PG Cam make sure that one of these positions marked 0 or comes to the bottom F...

Page 103: ...erforming the following procedure take care not to scratch the Carriage Shaft Interference point 1 2 3 Carriage Unit Carriage Shaft CR Scale Cover Set the longer end of the Carriage Shaft to the left side When the Carriage Shaft is removed the Plain Spring and Leaf Spring that are attached to the right end of the Carriage Shaft may drop off In such case be sure to attach them in the order as shown...

Page 104: ...der from the Carriage unit Figure 4 81 Removing the Belt Holder 2 22 Release the CR Encoder Board Holder from the three tabs to remove it from the Carriage Unit Figure 4 82 Removing the CR Encoder Board Holder 23 Disconnect the Sensor FFC from the CR Encoder Board pull out the Sensor FFC from the Carriage Unit and remove the Carriage Unit Figure 4 83 Removing the Carriage Unit Belt Holder Mounting...

Page 105: ...CR Scale Mounting Plate p 151 Left and Right PG Cam p 152 Left and Right PG Torsion Spring p 152 CR Guide Plate p 152 Driven Pulley Holder p 153 Carriage Shaft p 152 and Lubrication of Carriage Shaft on page 154 After replacing or removing the Carriage Shaft and Carriage Unit the following adjustment must be performed 1 PG Adjustment p 132 2 Head Angular Adjustment p 132 3 Bi D Adjustment p 132 4 ...

Page 106: ...ins on the CD DVD Tray Base from the Left and Right CD R Release Lever Sub Assys 7 Pull the Star Wheel Roller toward you and remove the Paper EJ Frame Assy from the Printer Mechanism while keeping the Assy from coming in contact with the Right CD R Release Lever Sub Assy and the tab on the Right CD R Cover Figure 4 86 Removing the Paper EJ Frame Assy C H E C K P O I N T See 4 3 2 Paper EJ Frame As...

Page 107: ...with the Paper EJ Release Shaft Figure 4 87 Installing the Paper EJ Frame Assy Match the tabs with the five Positioning Holes See Figure 4 85 Tighten the screws in the order shown in Figure 4 86 A D J U S T M E N T R E Q U I R E D After replacing or removing the Paper EJ Frame Assy the following adjustment must be performed 1 PW Sensor Adjustment p 133 2 PF Adjustment p 133 3 PF Adjustment Bottom ...

Page 108: ...that secures the Right CD R Release Lever Sub Assy with tweezers and remove it upwards from the Main Frame Figure 4 90 Removing the Right CD R Release Lever Sub Assy 3 2 C B S 3x6 8 1 kgf cm Tab Guide Pin Make sure that the Right CD R Release Lever Sub Assy is correctly assembled as shown in the figure below Figure 4 91 Reassembling the Right CD R Release Lever Sub Assy Align the Shaft and Bushing...

Page 109: ...ver and remove the Left CD R Release Lever Sub Assy upwards from the Main Frame Figure 4 94 Removing the Left CD R Release Lever Sub Assy Spur Gear 68 9 C B P 3x6 6 1 kgf cm Tabs Small Tab Make sure that the Left CD R Release Lever Sub Assy is correctly assembled as shown in the figure below Figure 4 95 Reinstalling the Left CD R Release Lever Sub Assy 1 Align the Shaft and Bushing Figure 4 96 Rem...

Page 110: ...ve the Earth Cables and untie the Earth Cable from the Relay Connector Cable 4 Disconnect the Pump Motor Connector from the Relay Connector Figure 4 97 Disconnecting the Pump Motor Connector 5 Remove the two C B S 3x4 screws that secure the Ink System Guide Plate and remove it Figure 4 98 Removing the Ink System Guide Plate Be sure to screw the two Earth Cables together Referring to Figure 4 97 co...

Page 111: ...remove the Right Support Frame from the Main Frame Figure 4 101 Removing the Right Support Frame Tighten the screws in the order shown in Figure 4 100 2 Rear 1 Front 2 C B S 3x6 8 1 kgf cm Align the positioning holes on the Right Support Frame with the Guide Pins on the Main Frame Figure 4 102 Installing the Support Frame Right Tighten the screws in the order shown in Figure 4 101 2 Upper surface ...

Page 112: ... The Stylus Photo 1390 is not equipped with the Paper EJ Lock Release Cam Figure 4 104 Installing the Paper EJ Lock Release Cam Paper EJ Transmission Lock Lever Ink System Unit Paper EJ Lock Release Cam Stylus Photo 1400 1410 only Place the Paper EJ Lock Release Cam on the rear side of the Paper EJ Transmission Lock Lever The Stylus Photo 1390 is not equipped with the Paper EJ Transmission Lock Le...

Page 113: ...Holder Assy from the Main Frame with a flat blade screwdriver and remove the Release Holder Assy upwards Figure 4 107 Removing the Release Holder Assy 2 C B S 3x6 8 1 kgf cm 1 2 3 PE Sensor Connector Cable Tabs Release Holder Assy Rear side Upper Tabs Lower Tabs Front side Align the three Upper tabs on the Release Holder Assy with the positioning holes on the Main Frame See Figure 4 107 Fit the FL...

Page 114: ...ers and slide the Driven Release Holder to the left as viewed from the front of the Printer Mechanism 4 Release the three tabs on the Driven Release Holder from the Main Frame and remove the FLAG Release Assy Figure 4 110 Removing the FLAG Release Assy C A U T I O N In the following procedure the Parallel Pin 1 5 may drop off when you slide the Driven Release Holder Be careful not to lose the pin ...

Page 115: ...e Perforated Sheets and the LD Cover Sheet to the six location shown in the figure below Remove the five Paper Guide Torsion Springs from the tabs insert the cutouts of the Perforated Sheets into the tabs to attach them to the Main Frame and then hook the Paper Guide Torsion Springs onto the tabs again Insert the LD Cover Sheet in between the frame so that the tabs on the upper side of the LD Cove...

Page 116: ...elease the shaft See Figure 4 114 and remove the Upper Paper Guide Assys to the rear Figure 4 115 Removing the Top Paper Guide Assy Upper Paper Guide Torsion Sprig Tab Upper Paper Guide Assys Tabs Make sure that the leading end of the Upper Paper Guide Torsion Spring can be seen through the hole of the Upper Paper Guide Assy Figure 4 114 Installing the Upper Paper Guide Torsion Spring A D J U S T ...

Page 117: ...EJ Grounding Spring from the Main Frame with tweezers Figure 4 116 Removing the EJ Grounding Spring 4 Remove the Spacer from the EJ Roller Shaft 5 Remove the Guide Pins on Left Bushing 8 from the Main Frame using tweezers and turn Left Bushing 8 toward you to align with the cutouts on the Main Frame Figure 4 118 Removing the Spacer and Rotating the Left Bushing 8 Referring to Figure 4 117 correctl...

Page 118: ...eft and turn it until the front side faces up to remove the Front Paper Guide together with the Paper Eject Roller Figure 4 120 Removing the Front Paper Guide and Paper Eject Rollers Front Paper Eject Roller Tab Front Paper Eject Roller Front Paper Guide Rear Paper Eject Roller Align the Bushing of the Front Paper Guide with the PF Roller Shaft Figure 4 121 The PF Roller Shaft and the Bushing of t...

Page 119: ...nter Mechanism to check the following points 1 Make sure that the tabs on the Paper Guide Pad are not cut midway 2 Make sure that all tabs are facing down toward the Waste Ink Pads without any folds 3 Make sure that the turned edges of the tabs are protruding completely from the Front Paper Guide Figure 4 123 Checking the Front Paper Guide Pad A D J U S T M E N T R E Q U I R E D After replacing th...

Page 120: ...m Adjust Bushing from becoming hooked on the cutout Figure 4 126 Rotating the Left Parallelism Adjust Bushing 8 Remove the Guide Pin of Left Bushing 8 from the Main Frame using tweezers and rotate the Bushing upwards to align with the cutout on the Main Frame Figure 4 127 Rotating the Left Bushing 8 9 Remove the E ring from the PF Roller Shaft with a flat blade screwdriver and slide Left Bushing 8...

Page 121: ...enter Support Right Bushing 8 C A U T I O N Be careful not to move Compression Spring 4 and the Leaf Spring on the left side of the PF Roller Shaft to the coated section on the Shaft after removing the PF Roller Shaft Figure 4 131 Handling the PF Roller Shaft A D J U S T M E N T R E Q U I R E D After replacing the following part be sure to apply G 45 grease to the area specified for each part PF R...

Page 122: ...ter to loosen the CR Drive Belt and remove the CR Drive Belt from the CR Motor Pinion Gear 5 Remove the two C B S 3x4 screws that secure the CR Motor and remove the CR Motor from the Main Frame Figure 4 133 Removing the CR Motor CR Motor Relay Connector CR Motor Connector Cable CR Drive Belt Driven Pulley CR Motor Pinion Gear Face the Lot No printed surface of the CR Motor as shown in Figure 4 134...

Page 123: ... Motor from the Printer Mechanism Figure 4 135 Removing the PF Motor 1 2 11 C C 3x4 4 0 5 kgf cm CN7 PF Motor PF Drive Belt PF Motor Connector Cable Clamp Pinion Gear Face the slit of the PF Motor as shown in Figure 4 136 Figure 4 136 Installing the PF Motor Tighten the screws in the order shown in Figure 4 135 A D J U S T M E N T R E Q U I R E D After replacing or removing the PF Motor the follow...

Page 124: ... the Cables 3 Release the tabs that secure the PE Sensor Holder from the cutout of the Main Frame with a flat blade screwdriver then slide it upwards then toward you to remove it Figure 4 138 Removing the PE Sensor Holder Tabs PE Sensor Connector Cable Tabs Release Holder Assy Head Cable Cover Front Tab PE Sensor Holder Align the four tabs and Guide Pin on the PE Sensor Holder with the positioning...

Page 125: ...it Figure 4 140 Removing the PW Sensor Holder 3 Disconnect the FFC from the PW Sensor and remove the PW Sensor Figure 4 141 Removing the PW Sensor 12 C P B P1 1 7x5 0 8 0 2 kgf cm PW Sensor Holder Carriage Unit Bottom PW sensor Connector Make sure that the FFC is routed as shown in Figure 4 141 A D J U S T M E N T R E Q U I R E D After replacing or removing the PW Sensor the following adjustment m...

Page 126: ...oder Sensor Board Figure 4 142 Removing the CR Encoder Sensor Board 4 2 8 4 PF Encoder Sensor Holder 1 Remove the Upper Housing For Stylus Photo 1400 1410 See section 4 2 1 4 on page 80 For Stylus Photo 1390 See section 4 3 1 on page 128 2 Disconnect the FFC from the PF Encoder Sensor Board 3 Remove the C B S M3 x 8 screw that secures the PF Encoder Sensor Holder Figure 4 143 Removing the FFC and ...

Page 127: ...Encoder Sensor Holder using tweezers slide the Holder upwards to release the three Tabs and remove the PF Encoder Sensor Holder Figure 4 144 Removing the PF Encoder Sensor Holder Make sure that the PF Scale is in the slit on the PF Encoder Sensor Figure 4 145 Reinstalling the PF Encoder Sensor Holder Tabs Guide Pin PF Encoder Sensor PF Scale Slit ...

Page 128: ... Support 2 Remove the two C B S 3x6 screws and open the Front Cover Figure 4 146 Opening the Front Cover 3 Remove the Side Housing See Section 4 2 1 2 on page 78 4 Remove the four C B P 3x10 screws three C B S 3x6 screws and two C B P 3x10 screws that secure the Upper Housing Figure 4 147 Screws that Secure the Upper Housing Printer Cover 2 C B S 3x6 6 1 kgf cm Front Cover Paper Support 1 Guide Pi...

Page 129: ...Assy 1 Remove the Upper Housing See section 4 3 1 on page 128 2 Remove the Left Frame Support Plate See Step 2 in Section 4 2 6 5 on page 98 3 Put back the rotation position of the Right PG Cam 4 Remove the four C B S 3x6 screws that secure the Paper EJ Frame Assy Figure 4 149 Screws that Secure the Paper EJ Frame Assy Align the Guide Pins with the positioning holes of the Upper Housing See Figure...

Page 130: ...Wheel Star Wheel Roller Hook both rear ends of the Paper EJ Frame Assy onto the tabs of the Main Frame Figure 4 151 Installing the Paper EJ Frame Assy Match the tabs with the five Positioning Holes See Figure 4 149 Tighten the screws in the order shown in Figure 4 149 A D J U S T M E N T R E Q U I R E D After replacing or removing the Paper EJ Frame Assy the following adjustment must be performed ...

Page 131: ...C H A P T E R 5 ADJUSTMENT ...

Page 132: ...ommon information to the Main Board by the different market settings when the Main Board is replaced 1 Select and execute this function in the Adjustment Program 2 Write the market by market settings and initial settings to the EEPROM Market by market settings Market ID CSIC Printer ID USB ID Input To identify the specific printer when using multiple printers of the same model an USB ID is given t...

Page 133: ... if the PF Roller Shaft has not been replaced 1 Select and execute this function in the Adjustment Program 2 Reset the PF deterioration counter PF Adjustment To carry out correction when the actual paper feed amount differs greatly from the theoretical value due to paper slip PF roller tolerances etc during paper feed for printing 1 Select this function in the Adjustment Program and print the adju...

Page 134: ...er to make the printer perform Initial Ink Charge operation Refurbishment Function Shipping Liquid replacement This function is used to refurbish the initially returned product Specifically clean the inside of the Head and charge and replace the Shipping Liquid 1 Select this function in the Adjustment Program Cleaning This function is used to execute cleaning 3 CL3 when ink is not delivered from t...

Page 135: ...t be printed for confirmation 4 Perform this adjustment when replacing the mechanical unit with a rebuilt one whose PF Roller is not new Table 5 3 Replacement Part Based Adjustment Item and Priority List 1 Adjustment Item Priority Printhead Main Board 1 Main Board 2 PS Board Waste Ink Pads PW Sensor CR Motor PF Belt Tension Adjustment 1 PF Roller Shaft Center Support Position Adjustment 2 PG Adjus...

Page 136: ... Replacement Part Based Adjustment Item and Priority List 2 Adjustment Item Priority Carriage Shaft Carriage Unit PF Motor Paper EJ Frame Assy PF Roller Shaft Front Paper Guide Paper Eject Roller ASP Mechanism Unit ASF Assy PF Belt Tension Adjustment 1 PF Roller Shaft Center Support Position Adjustment 2 PG Adjustment 3 5 Reading and Writing Main Board Data 4 Initial Value Write 5 USB ID Input 6 H...

Page 137: ...Adjust Bushing Lower Paper Guide Driven Release Shaft etc 3 G 45 1033657 Grease For the PF Roller Front Paper Guide Rear Paper Guide and etc 4 G 71 1304682 Grease For the Carriage Unit and Carriage Shaft 5 PG Adjustment Gauge 1276333 Gauge A gauge exclusively used to make PG Adjustment Check the correction value by energizing it in the same way as for Stylus Photo R1800 6 PF Tension Measuring Tool...

Page 138: ...one Position 8 Press the MEASURE button is displayed on the LCD screen 9 Put the tip of the tweezers on the Drive Belt and flip it downward in that position The displayed on the LCD will become wave pattern during the measurement When it has finished the measurement result will be displayed by N Newton after the beep This jig can pick up and measure the sounds accurately regardless of the flipping...

Page 139: ...Value 11 0 2N 7 0 11 0N C A U T I O N Even if the Timing Belt is flipped the LCD screen may not change at all In this case flip the Timing Belt again after few seconds If measurement results differ greatly from each other the sounds may not be picked up properly in one of the measurements In which case flip the Timing Belt again with tweezers and record the value at which two measurement results a...

Page 140: ...fore the continuity measurement portion makes contact with the metal frame around the Printhead interrupting accurate PG Adjustment As the ink in the Printhead may stick fast and damage the Printhead during PG Adjustment make the continuity time detected with a tester as short as possible Maximum 3 minutes C H E C K P O I N T As the photos used to explain these adjustments are of Stylus Photo R180...

Page 141: ... of the Gauge with the Driven Roller Shaft of the Upper Paper Guide Left direction Release the left end of the Gauge from the Tab on the Front Paper Guide in Figure 5 6 Figure 5 6 Setting the Adjustment Gauge 7 Move the Carriage Unit onto the Adjustment Gauge Moving position Match the left end of the Gauge with the left end of the Carriage Unit Figure 5 7 Moving the Carriage Unit C A U T I O N Whe...

Page 142: ...st Bushing at least twice to confirm that the continuity position and the non continuity position are the same 10 To set the PG position to 0 or more turn the PG Cams on both ends of the Carriage Shaft counterclockwise so that the point marked 0 or or faces down A D J U S T M E N T R E Q U I R E D PG Specified Value PG Minus Minus 1 05mm to 1 25mm PG Minus 1 2mm to 1 4mm Adjustment Resolution 0 06...

Page 143: ... right end of the Gauge with the right end of the Carriage Unit Figure 5 11 Moving the Carriage Unit 13 Return the PG position to 14 As in Step 9 move the Parallelism Adjust Bushing on the right side of the frame to set the right side PG position 15 Set the PG position to 0 or above 16 Set the Adjustment Gauge on the left side of the Front Paper Guide 17 Move the Carriage Unit onto the left side A...

Page 144: ...page 86 Board Assy See Section 4 2 5 1 Board Assy on page 90 Carriage Unit See Section 4 2 6 5 Carriage Shaft and Carriage Unit on page 98 2 Place the printer on a level base 3 Set the PF Roller Shaft Position Adjustment Jig in place on the Level Block and perform zero adjustment Long hand position Turn the dial of the jig to adjust the long hand on 0 with the jig set in place on the Level Block S...

Page 145: ...own in the figure below Left side Inside of PF Roller left end E ring Right side Gap between PF Roller right end Right Bushing 8 and left end of Upper Paper Guide Center Gap between the 2nd Upper Paper Guide and 3rd one from the left Figure 5 15 Setting the PF Roller Shaft Position Adjustment Jig C A U T I O N Check if any dirt is on the PF Roller Shaft If there is remove it before performing the ...

Page 146: ...ange A D J U S T M E N T R E Q U I R E D Specified Value 30 50µ Adjustment Resolution 50µ C A U T I O N 30µ must be set to compensate for the thickness of the coating on the PF Roller Shaft Make sure that the position of the short hand is the same as at 0 adjustment C H E C K P O I N T The figure below shows the positional relationship between the Center Support Bushing Cam and the Dial Gage Figur...

Page 147: ...EPSON Stylus Photo 1390 1400 1410 Revision B ADJUSTMENT Adjustment 147 Figure 5 17 Out of the Specified Value Range Figure 5 18 Within the Specified Value Range Unevenness ...

Page 148: ...C H A P T E R 6 MAINTENANCE ...

Page 149: ...d with neutral detergent to wipe it off Inside the printer Use a vacuum cleaner to remove any paper dust C655 Main Board ROM IC6 C A U T I O N Never use chemical solvents such as thinner benzine and acetone to clean the exterior parts of the printer like the housing These chemicals may degrade or deteriorate the quality of this product Be careful not to damage any components when you clean inside ...

Page 150: ...ion Counter A B Limit Up to 17455 Timing for Replacing the Waste Ink Pads When the Protection Counter reaches the value shown above a Maintenance Request is indicated and the printer disables all switches except the Power button Since the Protection Counter value can be confirmed in the adjustment program be sure to check the value when servicing regardless of whether the service is related to the...

Page 151: ... larger amount of oil or grease than specified in this manual Table 6 1 Grease Applied to the Stylus Photo 1390 1400 1410 Type Name EPSON CODE Supplier Grease G 26 1080614 EPSON Grease G 45 1033657 EPSON Grease G 71 1304682 EPSON Lubrication Point Left and Right Adjust Parallel Bushings outer circumference Lubrication Type G 26 Lubrication Amount φ1mm x 2mm Remarks Apply with a syringe Pin Head φ1...

Page 152: ...nner circumference Remarks Apply with a brush Be careful not to attach the grease to the PF scale Left Side Right Side Left Side Right Side Lubrication Point Contact point of the Left and Right PG Torsion Springs and the Carriage Shaft Lubrication Type G 26 Lubrication Amount φ1mm x 2mm x 2 points Remarks Apply with a syringe Pin Head φ1mm Lubrication Point Contact point of the rear side of CR Gui...

Page 153: ...ontact points of the EJ Grounding Spring and Front Rear Paper EJ Rollers Lubrication Type G 45 Lubrication Amount φ1mm x 2mm x 2 points Remarks Apply with a syringe Pin Head φ1mm Upper Paper Guide Rear Paper EJ Roller Front Paper EJ Roller EJ Grounding Spring Right Side Lubrication Point The bushings of the Front Paper Guide Lubrication Type G 45 Lubrication Amount 1 Apply evenly 2 φ1mm x 2mm Rema...

Page 154: ...t lubrication 1 Lubrication Point 1 Contact points of the Rear Paper Guide and the PF Roller 2 Contact point of the PF Grounding Spring and the PF Roller Lubrication Type G 45 Lubrication Amount 1 Apply evenly 2 φ1mm x 2mm Remarks 1 Apply with a brush 2 Apply with a syringe Pin Head φ1mm 1 1 2 PF Roller Rear Paper Guide PF Grounding Spring C A U T I O N In the following step do not bring the needl...

Page 155: ... Unit from the rear and lubricate the grease using a syringe at the point shown in Figure 6 16 Figure 6 16 Carriage Shaft lubrication 3 5 Hold the Carriage Unit and while turning the Carriage Shaft move the Carriage Unit to the left end of the Carriage Shaft to lubricate the grease evenly 6 Lubricate the grease using a syringe at the point shown in Figure 6 17 Figure 6 17 Carriage Shaft lubricatio...

Page 156: ...B MAINTENANCE Overview 156 7 Hold the Carriage Unit and while turning the Carriage Shaft move the Carriage Unit to the right end of the Carriage Shaft to lubricate the grease evenly Figure 6 18 Lubricating the Carriage Shaft 5 8 Repeat Step 4 7 ...

Page 157: ...C H A P T E R 7 APPENDIX ...

Page 158: ...each connector s pin alignment Note Stylus Photo 1390 does not have the connector Not equipped for Stylus Photo 1390 Table 7 1 Connector Summary Connector Function Reference CN1 USB Device Table 7 2 CN2 USB Host Table 7 3 CN3 Relay Board Table 7 4 CN4 Power Supply Table 7 5 CN5 Panel Table 7 6 CN6 CR Motor Table 7 7 CN7 PF Motor Table 7 8 CN8 Pump Motor Table 7 9 CN9 APG Motor Table 7 10 CN10 Prin...

Page 159: ...ply 3 ASF I ASF sensor signal 4 GND Ground 5 PF_ENCB I PF encoder input signal phase B 6 GND Ground 7 PF_ENCA I PF encoder input signal phase A 8 GND Ground 9 PE I PE sensor signal 10 APG1 I APG1 sensor signal 11 APG2 I APG2 sensor signal Table 7 5 Connector CN4 Power Supply Pin Signal I O Function 1 42V 42V 2 42V 42V 3 GND Ground 4 5V_OVP Overvoltage detection 5 PSC I Power supply control 6 GND G...

Page 160: ...l phase B Table 7 10 Connector CN9 APG Motor Pin Signal I O Function 1 APG A O APG motor drive signal phase A 2 APG B O APG motor drive signal phase B Table 7 11 Connector CN10 Printhead Pin Signal I O Function 1 TH I Head temperature signal AN1 2 SI3 O HSO3 3 GND Ground 4 SI2 O HSO2 5 GND Ground 6 SI1 O HSO1 7 GND Ground 8 GND2_3 Ground 9 COMB_2 Trapezoid wave 10 GND2_1 Ground 11 COMA_3 Trapezoid...

Page 161: ...Connector CN14 Sensors Pin Signal I O Function 1 GND Ground 2 GND Ground 3 GND Ground 4 GND Ground 5 GND Ground 6 GND Ground 7 CR ENCA I CR encoder A signal 8 GND Ground 9 CR ENCB I CR encoder B signal 10 EVDD Power supply for CR encoder supports energy saving feature 11 LEDON Paper width sensor LED power supply 12 GND Ground 13 PW I Paper width sensor signal analog Table 7 16 Connector CN15 CSIC ...

Page 162: ...al does not include the exploded diagrams and the parts list For information on the diagrams and the parts list see the Service Parts Information 7 3 Electrical Circuit Diagrams The electrical circuit diagrams of Stylus Photo 1390 1400 1410 are shown on the pages that follow C655 MAIN 1 C655 MAIN 2 C589 PSB C589 PSE C589 PANEL C653 HEAD ...

Page 163: ...Model PM G4500 Stylus Photo 1390 1400 1410 Board C655 Main Rev B Sheet 1 2 ...

Page 164: ...Model PM G4500 Stylus Photo 1390 1400 1410 Board C655 Main Rev A Sheet 2 2 ...

Page 165: ...Model PM G4500 Stylus Photo 1390 1400 1410 Board C589 PSB Rev D Sheet 1 1 ...

Page 166: ...Model PM G4500 Stylus Photo 1390 1400 1410 Board C589 PSE Rev B Sheet 1 1 ...

Page 167: ...Model PM G4500 Stylus Photo 1390 1400 1410 Board C589 Panel Rev B Sheet 1 1 ...

Page 168: ...Model PM G4500 Stylus Photo 1390 1400 1410 Board C653 Head Rev B Sheet 1 1 ...

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