Emerson Rosemount 5900S Series, Reference Manual

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Table 6-1: Troubleshooting Chart for the Rosemount 5900S
(continued)
Symptom Possible cause Action
Disturbing objects in the
tank • Check that the Rosemount 5900S has not locked on an
interfering object in the tank
• Use the Tank Scan function in Rosemount TankMaster
WinSetup to analyze the measurement signal: - Check
if there are any disturbing echoes from obstacles in the
tank - Check if there is a strong echo at the bottom of
the tank; use deflection plate at the end of still pipe.
See the Rosemount Tank Gauging
System
Configuration Manual for more information on how to
use the Tank Scan function
The level gauge
configuration can not be
saved The gauge is write protected • Check position of the write protection switch and make
sure that it is in the OFF position, see
Write protection
switch .
• Check write protection setting in Rosemount
TankMaster WinSetup, see
Write protection using
TankMaster
™
.
6.3.1 Device status
Table 6-2 shows device status messages that may appear on the display of the Rosemount
2410 Tank Hub, or in the Rosemount TankMaster program. Device status can be found in
Input register 4000. See
Viewing input and holding registers using TankMaster
™
for more
information on how to view Input registers.
Table 6-2: Device Status Messages
Message Description Action
Running Boot Software • The application software could not
be started.
• The application SW is not loaded in
the flash memory
• The previous upload of the flash
SW failed
Reprogram the gauge with new
software.
Contact Emerson Automation
Solutions /Rosemount Tank Gauging
service department.
Device Warning A device warning is active. See Warning messages for details.
Device Error A device error is active. See Error messages for details.
BOOT Beta Version Beta version of boot program used Ensure that approved software is used
APPL Beta Version Beta version of application program
used Ensure that approved software is used
Level correction error The LPG module is enabled but the
module is either incorrectly
configured, or there is no sensor input
data for pressure or temperature. See Input register 4702 LPGIregArea-
LPG_Corr_Error for more information.
Reference Manual Service and troubleshooting
00809-0100-5900 September 2019
Rosemount 5900S Radar Level Gauge 207