Docomo L-06A Prime Series, Instruction Manual

Page: 450 / 553

Appendix/Troubleshooting
Troubleshooting
• First, check whether the software update is required. If required,
update the software. (Software Update→P459)
• When the conditions are not improved even after you checked the
following symptoms, contact "Repairs" at the back of this manual or
a repair counter specified by DOCOMO.
Symptom Check
Power does not
turn on • Is the battery pack inserted correctly?→P46
• Is the battery pack charged?→P47, P50
Cannot charge
(Ex.: Illumination
does not light or
blinks) • Is the battery pack inserted correctly?→P46
• Is the adapter power plug connected to an
outlet or cigarette lighter socket correctly?
• Is the adapter connected to the FOMA
terminal correctly?→P49
• If the AC adapter (optional) is used, is the AC
adapter connecter connected to the FOMA
terminal correctly?→P49
• If the desktop holder is used, is the charger
terminal of the FOMA terminal clean? If it is
dirty, clean with a dry cloth or cotton swab.
• If you are talking or performing communication
or other operations while charging for a long
time, the terminal may become hot and the
charger light may blink. In this case, charge
again after the FOMA terminal cools down.
Symptom Check
Becomes hot
during operations
or charging • The FOMA terminal, battery pack, adapters
may become hot during operations or
charging, or when using i-αppli, videophone,
or 1Seg function, etc. for a long time while
charging. In this case, exit functions in use
and wait until the FOMA terminal becomes
cool down.
Battery usage
time is short • Is the FOMA terminal left with the out of
service area condition for a long time?
Under the out of service area condition, as
the terminal searches for radio wave to make
communication possible, more electricity is
consumed than usual.
• The battery pack usage time differs
depending on the ambient environment or the
degradation level.
• The battery pack is a consumable. The
available usage time shortens every time the
battery pack is recharged.
If the usage time becomes extremely shorter
than at the time of purchase even if the
battery pack is fully charged, purchase the
specified battery pack.
Power turns off or
automatic restart
occurs • If the battery pack terminal is dirty, the
contact may become poor and the power may
be turned off. If it is dirty, clean with a dry
cloth or cotton swab.
Keys do not
respond • Is the Touch lock activated?→P125
Screen reacts
slowly when keys
are pressed • Large amount of data may be saved in the
FOMA terminal or large-sized data may be
transferred between the terminal and a
microSD card.
UIM is not
recognized • Is the UIM installed in the right direction?
→P43
Calls cannot be
made with dial
keys • Is Dialing call lock set?→P123
• Is Lock all set?→P121
• Is Self mode set?→P124