Cisco D9824, Installation And Configuration Manual

Page: 334 / 416

Chapter 6 Service and Maintenance
312
Alarm Message
Type Message Cause/Remedy Description Severity ID
Signal Quality Set Poor Quality RF
Signal Cause: RF Signal
quality is poor due
to interference or
signal level issues.
Remedy: Check
RF settings, re-aim
dish, and add
signal amplifier.
Signal is locked
but BER is
beyond muting
threshold.
Minor 26000
Signal Quality Clear Signal Quality
Fault Cleared – – Minor 26000
Signal Quality Clear Audio Unmuted – – Minor 26000
Transport
Processing Set PTI lockup Cause: Possible
software issue.
Remedy: Clear
alarms, reset unit,
and notify Cisco
Services if the
problem persists.
Programmable
transport input
module
stopped
processing any
data packet.
Minor 27000
Transport
Processing Clear PTI running – – Minor 27000
Version
Mismatch Set Version Mismatch
between
5514/7109
Cause: The
App5514 version
does not match
App7109 version.
Remedy:
Download code
with identical
App5514 and
App7109 versions.
Version
mismatch
between code
running 5514
and 7109
processors.
Major 27400
DL:NVS Flash
Failure Set APP5514 Flash
Write Failed Cause: Possible
hardware or
software issue.
Remedy: Clear
alarms, reset unit,
and notify Cisco
Services if the
problem persists.
Failed to read
or write flash
memory
Major 27600