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Brocade Network Advisor SAN User Manual
53-1002696-01
Device technical support
33
E-mailing technical support information
NOTE
You cannot e-mail technical support information collected from the remote client.
To e-mail technical support information, complete the following steps.
1. Select Monitor > Technical Support > View Repository.
The Technical Support Repository dialog box displays.
2. Select the file you want to e-mail in the table.
3. Click E-mail to e-mail the event and supportsave files (zip).
NOTE
The E-mail button is unavailable from the remote client.
You must configure the Management application e-mail server before you can define the
e-mail action. For more information, refer to
“Configuring e-mail notification”
on page 974.
The E-mail dialog box displays.
4. Enter the e-mail address of the person to receive the e-mail in the To field.
5. Enter your e-mail address in the From field.
6. Click OK.
The e-mail is sent and the Technical Support Repository dialog box closes automatically.
Copying technical support information to an external FTP server
NOTE
You cannot copy technical support information to an external FTP server collected from the remote
client.
To copy the SupportSave data located in the built-in FTP server to an external FTP server, complete
the following steps.
1. Select Monitor > Technical Support > View Repository.
The Technical Support Repository dialog box displays.
2. Select the file you want to copy in the table.
3. Click FTP to send the switch event and supportsave files (zip) by FTP.
NOTE
The FTP button is unavailable from the remote client.
The FTP Credentials dialog box displays.
4. Enter the network address or domain name of the external FTP server in the Network Address
field.
5. Enter your user name and password.
Summary of Contents for Network Advisor 12.0.0
Page 36: ...xxxvi Brocade Network Advisor SAN User Manual 53 1002696 01...
Page 82: ...34 Brocade Network Advisor SAN User Manual 53 1002696 01 License downgrade 2...
Page 86: ...38 Brocade Network Advisor SAN User Manual 53 1002696 01 Uninstalling a patch 3...
Page 122: ...74 Brocade Network Advisor SAN User Manual 53 1002696 01 VM Manager discovery 4...
Page 184: ...136 Brocade Network Advisor SAN User Manual 53 1002696 01 Fabric tracking 5...
Page 214: ...166 Brocade Network Advisor SAN User Manual 53 1002696 01 User profiles 6...
Page 284: ...236 Brocade Network Advisor SAN User Manual 53 1002696 01 User defined performance monitors 8...
Page 320: ...272 Brocade Network Advisor SAN User Manual 53 1002696 01 Grouping on the topology 9...
Page 434: ...386 Brocade Network Advisor SAN User Manual 53 1002696 01 Port Auto Disable 12...
Page 442: ...394 Brocade Network Advisor SAN User Manual 53 1002696 01 Exporting Host port mapping 13...
Page 450: ...402 Brocade Network Advisor SAN User Manual 53 1002696 01 Exporting storage port mapping 14...
Page 536: ...488 Brocade Network Advisor SAN User Manual 53 1002696 01 Virtual FCoE port configuration 16...
Page 552: ...504 Brocade Network Advisor SAN User Manual 53 1002696 01 Security configuration deployment 17...
Page 878: ...830 Brocade Network Advisor SAN User Manual 53 1002696 01 Removing thresholds 24...
Page 922: ...874 Brocade Network Advisor SAN User Manual 53 1002696 01 VLAN routing 26...
Page 990: ...942 Brocade Network Advisor SAN User Manual 53 1002696 01 SAN Connection utilization 29...
Page 1138: ...1090 Brocade Network Advisor SAN User Manual 53 1002696 01 Call Home Event Tables B...
Page 1144: ...1096 Brocade Network Advisor SAN User Manual 53 1002696 01 IP Performance monitoring events C...
Page 1186: ...1138 Brocade Network Advisor SAN User Manual 53 1002696 01 Regular Expressions F...
Page 1486: ...1438 Brocade Network Advisor SAN User Manual 53 1002696 01 Views H...