Fig. 136:
Applications
->
Mini Call Center
->
Lines
->
Variant
The menu Applications->Mini Call Center->Lines->Variant consists of the following
fields:
Fields in the Settings menu.
Field
Description
Automatic Call Pick-up
with
Select whether an incoming call shall be automatically accepted
and, if so, with which announcement or melody.
The function is activated by selecting
;
.
The function is disabled by default.
Select the Wave file to be used for the call acceptance. All pre-
set and additionally-loaded Wave files in the system can be se-
lected.
Fields in the Rerouting Functions menu.
Field
Description
Rerouting on no re-
sponse
Select whether and, if so, with which option an incoming call
shall be redirected after the entered time.
Possible values:
•
"
: There shall be no redirect on no-reply.
•
BC
: The incoming call is forwarded to the selected team
after the time specified in Time until rerouting:.
17 Applications
bintec elmeg GmbH
304
elmeg hybird 120 / hybird 130