Arris CHP Max5000, Equipment Manual

Page: 96 / 267

4-14 CHP Max™ Headend Optics Platform Chassis, Controllers and Power Supplies Rev D
Figure 4.11
Module Selection
11. Navigate through the Open dialog box to where the firmware file (.hex extension) for
the AC power supply module is located.
12. Select the appropriate file from Table 4.5 on page 4-12 and click Open to initiate the
download. Click OK to confirm that you want to start downloading the firmware.
13. If either an SMM-1 or CMM-1 module is installed in the chassis, after the firmware is
downloaded into the required module(s) click the On radio button in the Autoconfig
window to enable the auto-configuration mode.
Method 2
➤
To update AC power supply microcontroller firmware
1. Obtain the appropriate firmware file through ARRIS technical support or your sales
representative. Use firmware file listed in Table 4.5 on page 4-12 to update the
firmware in a module.
2. Ensure that the power supply module requiring the firmware download is powered
up.
Note Do not abort downloading the firmware files. If the file download process is
abnormally terminated, you will need to restart the download process. To do this,
close the GUI and start over using the first firmware file in Table 4.5 on page 4-12.
Note If you encounter a problem starting to download the firmware, ensure that
the CMM-1 or SMM-1 module is fully inserted into the chassis. If the problem still
exists, replace the CMM-1 or SMM-1 with a spare module to verify if the originally
installed CMM-1 or SMM-1 is working properly.
Note If either an SMM-1 or CMM-1 is installed in the chassis with the power supply
module requiring the firmware download, Craft Management Software GUI version
7.0.15 or later must be used.
New firmware is downloaded to the
highlighted module. The number within the
parenthesis represents the slot location of