Altigen ACM 6.5, Administration Manual

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Managing Messages
86
MAXCS ACM 6.5 Administration Manual
Complete configuration details are given in “Microsoft Exchange Integration” on page
399.
You may choose an option when you install MAXCS, and you may change the option
later. If you change the option later, you need to restart services.
Parameter Description
Disabled Disables Exchange integration.
Synchronize with
Exchange 2003/2007 Allows a two-way synchronization between a user's MAXCS
voice mail and the user’s Outlook-readable mail messages
with their attached .wav files in the user's inbox. When e-mails
or voice mails are deleted from one server, they are
automatically deleted from the other server as well. (This is
what AltiGen’s previous releases have offered.)
If you select this option, enter the DNS name of the Exchange
server in the
Exchange 2003/2007 Client Access Server
field (do not enter the IP address).
Bridged Access to
Exchange 2007
Enable
Synchronization
Through bridged access integration, via a SIP connection,
AltiGen’s Voice Mail System provides an option to the user to
directly access Exchange Unified Messaging (by pressing
7 in
extension voice mail after entering the password). Once
connected, users can check and reply to e-mail, manage
calendars, and send messages.
Note: If Exchange server is offline or down, the user pressing
7 will hear an error message, “This voice mailbox is not
accepting new messages at this time.” All other VM features
still function, as they are provided by the MAXCS system and
not Exchange server.
If you select this option, enter the DNS name of the Exchange
server in the
Exchange 2007 Unified Messaging Server
field (do not enter the IP address).
If you want to synchronize voice mail between the AltiGen mail
box and the Exchange server, check the
Enable
Synchronization check box. If you don’t check this, voice
mail is not synchronized between the two message stores.