Altigen ACM 6.5, Administration Manual

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Setting up Call Reports
MAXCS ACM 6.5 Administration Manual 63
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Where to log the call detail records (CDR). The location can be an internal database,
an external database, or both.
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How you want the system to manage an internal CDR database.
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If CDR needs to be output through a COM port to another computer, which COM port
and which baud rate to use.
To learn more about internal and external CDR databases and schema, refer to the CDR
Search Manual .
To set up Call Reports, select System > System Configuration , then click the Call
Reports tab.
Figure 12. System Configuration, Call Reports tab
Internal Database Configuration (Internal Log Service)
The Internal Log Service (shown in the Log Service display table) is created by default.
You can enable or disable the service, but you cannot remove this database or add
another Internal Log Service.
To manage the internal CDR database:
1. Make sure the
Internal Log Service check box is checked.
2. In the Internal Database Configuration field, use the up/down arrows to select
the Active database retaining period in months. This determines how long the
data will be kept in the database. Valid entry is 1-12 months.
3. (Optional) In the Archive purged record(s) field, use the up/down arrows to select
the number of months per archive file. This determines the number of months that
the system will archive an existing CDR database before creating a new database.
4. Press OK or Apply .