Altigen ACM 6.5, Administration Manual, Page: 381 / 502

Managing Domain Users
MAXCS ACM 6.5 Administration Manual 367
1. Select the extension in the User panel, and click the Resolve tab.
2. Select the server name/extension where you would like the Global extension to
reside.
3. Click the Change to Global button.
Note:
You must take the voice mail box and extension configuration into consideration
when you change an extension to Global. In making this change, you will be
deleting the voice mail box and extension settings on the home system of the
“other” Local extension. A warning box will pop up when you click the
Change to
Global button, asking for confirmation:
Changing an Extension’s Scope from Global to Local
If you want to change an extension's scope from Global to Local, you can highlight the
extension and click the Change All Global to Local button. This extension's scope in
other member systems will be impacted after Global is changed to Local. Using the
previous case as an example, you may encounter one of the following situations when
changing an extension's scope from Global to Local.
Situation 1: One Global and no conflict
Before you make the change, extension 100’s scope is as follows:
After you change extension 100 to Local, the scope of 100 will be:
Ext. System A System B System C
100 Global Remote Remote