Altigen ACM 6.5, Administration Manual

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Setting up Extensions
198
MAXCS ACM 6.5 Administration Manual
digits (1111), consecutive digits strings (1234), or digits that match the extension
(Ext.
101 using 101 2, 9 101 , 101 01, and so on) are not allowed. The letters map
to numbers as follows:
•
Department —In an Enterprise VoIP domain, departments can be defined and
extensions can be assigned to a department by using Enterprise Manager. When this
is done, the department is displayed here.
•
Description —Optional descriptive information such as cubicle number or job title.
•
DID Number —Each extension can be assigned a DID number. This number does
not have a fixed length, but the length must be long enough (range 2–16) for the
system to match the DID incoming call.
If you configure a 10-digit DID number and inbound digital trunks only receive 4
digits, the last 4 digits of the DID number configured will be matched.
•
Transmitted CID —Each extension number can be assigned a caller ID number.
When an outgoing call is made by this extension through PRI or IP trunks, the caller
ID number entered in this field will be transmitted to the receiving caller.
When an extension user makes an outbound call through a PRI trunk, the system
will transmit the Caller ID based on the following rules:
•
If the Transmitted CID is configured, the number will be sent.
•
If the Transmitted CID is not configured, the DID number will be sent if it is a valid
10-digit number.
•
If the DID number is not configured or not valid, the Area Code and Phone
Number entered in the Trunk Configuration window will be sent.
•
If the Area Code and Phone Number are not configured in the Trunk
Configuration window, the System Main Number in the System Configuration
window will be sent.
Note:
These rules may be overridden by your PRI CID configuration or the SIP Trunk
Profile you’re using.
•
E911 CID —A number entered in this field will be transmitted as the caller ID for 911
calls made by this extension.
Note:
If a number is not entered in the E911 CID field, the Transmitted CID is
transmitted as the caller ID for 911 calls made by this extension.
•
Language —Sets the language the extension user will hear for voice mail and
system prompts. If voice mail and system phrases have been translated into other
languages and properly added to the C:\PostOffice\Phrases directory, the languages
will be selectable from the
Language drop-down list. (See “Multilingual
Configuration” on page 101 for information on adding translated prompts to the
MAXCS system).
Numbers Letters Numbers Letters
2 A, B, C, a, b, c 6 M, N, O, m, n, o
3 D, E, F, d, e, f 7 P, Q, R, S, p, q, r, s
4 G, H, I, g, h, i 8 T, U, V, t, u, v
5 J, K, L, j, k, l 9 W, X, Y, Z, w, x, y, z