Troubleshooting
98
7
After starting
[
User Manage-
ment Tool
]
or
[
Address Manage-
ment Tool
]
in
SmartDeviceMonitor for Ad-
min and entering the correct
login user name and pass-
word, a message appears to
notify that an incorrect pass-
word has been entered.
“Permit Simple Encryption
Eis not set correctly. Alterna-
tively,
[
SSL/TLS
]
has been ena-
bled although the required
certificate is not installed in
the computer.
Set “Permit Simple Encryp-
tion” to
[
On
]
.
Alternatively, enable
[
SSL/TLS
]
, install the server
certificate in the machine, and
then install the certificate in
the computer.
Reference
See p.89 “Permit Simple
Encryption”.
See p.49 “Setting the SSL /
TLS Encryption Mode”.
Cannot log on to the machine
using
[
[Document Server: Au-
thentication/Encryption Proper-
ties
]
in DeskTopBinder.
Cannot access the machine us-
ing ScanRouter EX Profes-
sional V3 / ScanRouter EX
Enterprise V2.
Cannot connect to the Scan-
Router delivery software.
The ScanRouter delivery soft-
ware may not be supported by
the machine.
Update to the latest version of
the ScanRouter delivery soft-
ware.
Cannot log off when using the
copying or scanner functions.
The original has not been
scanned completely.
When the original has been
scanned completely, press
[
#
]
,
remove the original, and then
log off.
Cannot access the machine us-
ing ScanRouter EX Profes-
sional V2.
ScanRouter EX Professional V2 does not support user authen-
tication.
[
ProgDest
]
does not appear on
the fax or scanner screen for
specifying destinations.
[
Permit Adding of Destinations
]
is
set to
[
Off
]
in
[
Restrict Use of
Destinations
]
in
[
Extended Secu-
rity
]
, so only the user adminis-
trator can register
destinations in the address
book.
Registration must be done by
the user administrator.
Stored files do not appear.
User authentication may have
been disabled while
[
All Users
]
is not specified.
Re-enable user authentication,
and then enable
[
All Users
]
for
the files that did not appear.
For details about enabling
[
All
Users
]
, see p.13 “Specifying
Access Permission for Stored
Files”.
Destinations specified using
the machine do not appear.
User authentication may have
been disabled while
[
All Users
]
is not specified.
Re-enable user authentication,
and then enable
[
All Users
]
for
the destinations that did not
appear.
For details about enabling
[
All
Users
]
, see p.22 “Protecting the
Address Book”.
Condition
Cause
Solution
JC2_EN_Sec_F_FM.book Page 98 Thursday, January 6, 2005 3:06 PM
Summary of Contents for 3228C
Page 28: ...16...
Page 46: ...Combined Function Operations 34 2...
Page 60: ...Document Server 48 3...
Page 130: ...Troubleshooting 118 5...
Page 131: ...xClearing Misfeeds 119 5 AFZ009S...
Page 132: ...Troubleshooting 120 5...
Page 133: ...xClearing Misfeeds 121 5 AFZ010S...
Page 134: ...Troubleshooting 122 5...
Page 135: ...xClearing Misfeeds 123 5 AFZ011S...
Page 136: ...Troubleshooting 124 5...
Page 137: ...xClearing Misfeeds 125 5 AFZ012S...
Page 142: ...Troubleshooting 130 5 Booklet Finisher AFZ013S...
Page 144: ...Troubleshooting 132 5 Booklet Finisher AFZ014S...
Page 154: ...Troubleshooting 142 5...
Page 197: ...iii What You Can Do with This Machine Colour Functions Colour Adjustments GCMO022e...
Page 198: ...iv AFZ003S...
Page 199: ...v GCMO023e...
Page 201: ...vii...
Page 202: ...viii...
Page 206: ...xii...
Page 214: ...8...
Page 224: ...Placing Originals 18 1...
Page 308: ...Troubleshooting 102 4...
Page 332: ...Specifications 126 6 AFZ029S...
Page 350: ...144 GB GB B180 7501 MEMO...
Page 362: ...4...
Page 376: ...Getting Started 18 1...
Page 482: ...Using the Document Server 124 6...
Page 488: ...The Functions and Settings of the Machine 130 7...
Page 516: ...158 MEMO...
Page 517: ...159 MEMO...
Page 518: ...160 GB GB B180 7510 MEMO...
Page 530: ...2...
Page 538: ...Getting Started 10 1...
Page 578: ...Faxing 50 2...
Page 600: ...Using Internet Fax Functions 72 3...
Page 623: ......
Page 636: ...2...
Page 660: ...Checking and Canceling Transmission Files 26 2...
Page 680: ...Communication Information 46 3...
Page 716: ...Other Transmission Features 82 4...
Page 740: ...Reception Features 106 5...
Page 762: ...Fax via Computer 128 6...
Page 774: ...Simplifying the Operation 140 7...
Page 788: ...Facsimile Features 154 8...
Page 834: ...Solving Operation Problems 200 10...
Page 849: ...215 MEMO...
Page 850: ...216 AE AE B712 8521 MEMO...
Page 851: ......
Page 860: ...vi...
Page 862: ...2...
Page 876: ...Getting Started 16 1...
Page 904: ...Sending Scan Files by Scan to Folder 44 3...
Page 928: ...Delivering Scan Files 68 5...
Page 932: ...Using the Network TWAIN Scanner Function 72 6...
Page 968: ...Initial Scanner Setup 108 9...
Page 986: ...Operating Instructions Scanner Reference GB GB B180 7518...
Page 994: ...vi...
Page 996: ...2...
Page 1002: ...Getting Started 8 1...
Page 1026: ...Preventing Information Leaks 32 2...
Page 1030: ...Preventing Unauthorized Use of Functions and Settings 36 3...
Page 1088: ...Specifying the Administrator Security Functions 94 6...
Page 1094: ...Troubleshooting 100 7...
Page 1147: ...153 MEMO...
Page 1148: ...154 EN USA AE AE B180 7911 MEMO...
Page 1149: ......