Aficio 3228C, Operating Instructions Manual

Page: 1091 / 1150

Authentication Does Not Work Properly
97
7
Machine Cannot Be Operated
If the following conditions arise while users are operating the machine, provide
instructions on how to deal with them.
Condition Cause Solution
Cannot print using the printer
driver or connect using the
TWAIN driver. User authentication has been
rejected. Enter the login user name and
login password in the printer
driver.
If using Windows authentica-
tion or LDAP authentication,
inquire the network adminis-
trator for the user name and
login name.
If using basic authentication,
inquire the user administrator.
The encryption key specified
in the driver does not match
the machine’s driver encryp-
tion key. Specify the driver encryption
key registered in the machine.
See p.40 “Driver Encryption
Key”.
If “Permit Simple Encryption”
is set to
[ Off ] , data sent by the
driver uses simple encryption.
Under Windows NT 4.0, Win-
dows 2000/XP, and Windows
server 2003, enable driver en-
cryption.
Under Windows 95/98/Me,
you can use only simple en-
cryption, so you cannot print.
Under Windows 95/98/Me,
set “Permit Simple Encryp-
tion” to
[ On ]
in the machine’s
[ System Settings ] .
Cannot authenticate using the
TWAIN driver. Another user is logging on to
the machine. Wait for the user to log off.
Authentication is taking time
because of operating condi-
tions. Make sure the LDAP server
setting is correct. Make sure
the network settings are cor-
rect.
Authentication is not possible
while the machine is editing
the address book data. Wait until editing of the ad-
dress book data is complete.
JC2_EN_Sec_F_FM.book Page 97 Thursday, January 6, 2005 3:06 PM