TMA Grand Master 3.2 – User’s Guide
8 Troubleshooting TMA Grand Master
8 Troubleshootnn TMA Grand Master
8.1 Hardware-Related Issues
TMA Grand Master Does Not Work at All
What to don
Contact 3DHISTECH support.
Error Durinn Initaliiaton (Maintenance issue)
Causen
Tte surface of tte tray between tte positons F9 and F10 or tte touct sensor is
contaminated.
What to don
Clean tte surface of tte tray tten tte touct sensor at tte specifed areas.
For more informaton, see secton
7.4 Cottamitated Tray or Touch Setsor Surface
.
Block Imane in the Applicaton is of Poor Quality
Causen
Imaging errors.
What to don
Contact 3DHISTECH support.
Puncher Falls Out Durinn Punchinn
Causen
Tte puncter needle is detacted from tte collar.
What to don
Use anotter puncter.
The Puncher Does Not Pick Up the Core
Causen
a) Tte extracted tssue sample is placed too deep into tte parafn:
it touctes tte tead of tte block tolder (it goes too deep).
b) Tte tole in tte end of puncter became too narrow.
What to don
a) Eitter you must take tte core from anotter place or you must prepare a new
donor block from tte same tssue sample.
b) Use a new puncter.
August 6, 2020 – Rev. 1
3DHISTECH Ltd.
108(116)
