October 2012
3-23
ColorQube 8570/8870 Service Manual
IQ16, IQ17
Image Quality
Xerox Internal Use Only - Revised, 3rd Revision
IQ16 Repeating Print Defects
Repeating defects typically result from debris or damage to an imaging component. The inter-
val between the defect can reveal the affected component.
Figure 1 Repeating Print Defects
Initial Actions
1.
Check that supported media is being used.
2.
Print several test prints as a sample.
3.
Measure the interval between defects and note their position.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Drum Assembly,
PL 2.1 Item 4
•
Transfix Roller,
PL 2.1 Item 14
Procedure
Repeating defects that occur every 11.6 cm (4.58 in.) are caused by the Transfix Roller. Clean
or replace the Transfix Roller (
REP 2.13
) as needed. Does the error persist?
Y
N
Troubleshooting complete.
A repeating defect that has a different Y position on each page, but has the same X position
indicates a defect on the Drum. Clean the Drum. Does the error persist?
Y
N
Troubleshooting complete.
Replace the Drum Assembly (
REP 2.4
).
IQ17 White Stripes (Pinstripes)
White striping appears as a series of evenly-spaced pinstripes approximately 0.7 mm (0.03 in.)
apart. This indicates a malfunction in the X-Axis Drive. This can cause vertical lines to be wavy.
Initial Actions
1.
Check that supported media is being used.
2.
Print the Light Stripes Test print (Control Panel Menu -> Troubleshooting -> Print
Quality Problems -> Eliminate Light Stripes -> Light Stripes Test).
3.
Print several solid-fill test prints as a sample.
Troubleshooting Reference
Applicable Part (Chapter 5 - Parts List)
•
Preheater and Deskew Assembly,
PL 2.1 Item 20
•
Lower Inner Duplex Guide,
PL 3.1 Item 2
•
Upper Duplex Guide with Solenoid,
PL 3.1 Item 5
•
X-Axis Motor,
PL 4.1 Item 11
Figure 1 White Stripes (Pinstripes)
Figure 2 White Stripes
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