Polycom MGC Administrator, Руководство администратора

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Chapter 5 - MCU System Management
5-128
MUX+ Logger File
When an error occurs on the MUX+ card, a trace file is created automatically
(if the appropriate option is selected in the system.cfg), or manually via IP
terminal. The MUX+ trace file is automatically stored on the MCU and can
be retrieved using the
Retrieve Diagnostic Files utility. The file can then be
analyzed to determine the problem.
MUX+ Logger File Structure
The files are stored under the folder: 7.256\mcu\muxp_log
The MUX+ card diagnostic file header contains the following fields:
•
Date and Time
• MCMS Version Number
• Board ID, component ID
•
MUX+ component versions
—
MNG_FILE (card manager)
—
MUX_PLUS_PROC_FILE (processor)
The log data is comprised of Card Manager data and/or map log from a faulty
unit. Each logger file can be up to 72 KB, including the header.
Creating the MUX+ Logger Files
The MUX+ logger file may be created automatically or manually.
Automatic creation of the MUX+ logger files:
The automatic creation of the MUX+ trace-capture file is controlled by a flag
in the “system.cfg” in the
MUX PLUS FLAGS section:
AUTO_MUX_PLUS_LOGGER
This flag may be set to one of the following options:
•
NO (Logger utility is not activated)
•
YES (Logger mechanism is activated automatically, once a failure
occurs)
The files are created sequentially, cyclically, when the 100
th
file overwrites
the first file and so on.
The file names are generated automatically, containing the following
components: