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Solving home screen application problems
An application error has occurred
Action
Yes
No
Step 1
Check the system log for relevant details.
a
Open a Web browser, and then type the printer IP address in
the address field.
If you do not know the IP address of the printer, then you can:
•
View the IP address on the printer home screen.
•
Print a network setup page or the menu settings pages, and
then locate the IP address in the TCP/IP section.
Note:
An IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
b
Click
Settings
>
Apps
>
Apps Management
>
System
tab >
Log
.
c
From the Filter menu, select an application status.
d
From the Application menu, select an application, and then
click
Submit
.
Does an error message appear in the log?
Go to step 2.
Contact
Step 2
Resolve the error.
Is the application working now?
The problem is
solved.
Contact
Embedded Web Server does not open
Action
Yes
No
Step 1
Make sure the printer IP address is correct.
View the printer IP address:
•
From the printer home screen
•
From the TCP/IP section in the Network/Ports menu
•
By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note:
An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 2.
Type the correct
printer IP address in
the address field of
your Web browser.
Note:
Depending on
the network
settings, you may
need to type
“
https
://” instead
of “
http
://” before
the printer IP
address to access
the Embedded Web
Server.
Troubleshooting
235
Содержание MS910 Series
Страница 1: ...MS910 Series User s Guide July 2017 www lexmark com Machine type s 4021 Model s 230...
Страница 133: ...Emptying the hole punch box 1 Open door H 2 Remove and empty the hole punch box Maintaining the printer 133...
Страница 167: ...Fuser area Below the fuser area Duplex area Above the duplex area Clearing jams 167...
Страница 175: ...Door J Note If there is a jammed paper between the nisher bins then remove the paper Areas H1 and H2 Clearing jams 175...
Страница 183: ...Door J Note If there is a jammed paper between the nisher bins then remove the paper Areas H1 and H2 Clearing jams 183...
Страница 185: ...Area H8 Area H9 Clearing jams 185...