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Internal Solutions Port does not operate correctly
Action
Yes
No
Step 1
Make sure the Internal Solutions Port (ISP) is installed.
a
Install the ISP. For more information, see
b
Print a menu settings page, and then check if the ISP is listed
in the Installed Features list.
Is the ISP listed in the Installed Features list?
Go to step 2.
Check if you have a
supported ISP.
Note:
An ISP from
another printer may
not work on this
printer.
Step 2
Check the cable and the ISP connection.
a
Use the correct cable, and then make sure it is securely
connected to the ISP.
b
Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Note:
The ISP solution interface cable and the receptacle on
the controller board are color
‑
coded.
Does the Internal Solutions Port operate correctly?
The problem is
solved.
Contact
Tray problems
Action
Yes
No
Step 1
a
Pull out the tray, and then do one or more of the following:
•
Check for paper jams or misfeeds.
•
Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
•
If you are printing on custom
‑
size paper, then make sure
that the paper guides rest against the edges of the paper.
•
Make sure the paper is below the maximum paper fill
indicator.
•
Make sure paper lies flat in the tray.
b
Check if the tray closes properly.
Is the tray working?
The problem is
solved.
Go to step 2.
Step 2
a
Turn off the printer, then wait about 10 seconds, and then turn
the printer back on.
b
Resend the print job.
Is the tray working?
The problem is
solved.
Go to step 3.
Troubleshooting
204
Содержание MS910 Series
Страница 1: ...MS910 Series User s Guide July 2017 www lexmark com Machine type s 4021 Model s 230...
Страница 133: ...Emptying the hole punch box 1 Open door H 2 Remove and empty the hole punch box Maintaining the printer 133...
Страница 167: ...Fuser area Below the fuser area Duplex area Above the duplex area Clearing jams 167...
Страница 175: ...Door J Note If there is a jammed paper between the nisher bins then remove the paper Areas H1 and H2 Clearing jams 175...
Страница 183: ...Door J Note If there is a jammed paper between the nisher bins then remove the paper Areas H1 and H2 Clearing jams 183...
Страница 185: ...Area H8 Area H9 Clearing jams 185...