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54

6.2018

- Shut-off Cascade -

Cascade turn off sequence.

Fault Flow Switch

After the elapsed time of checking the operation of the circulation
switch the device displays an error.

..Shutdown at.

Minimal time of compressor operation. After this time in case the
conditions for the shut down are met, it is enabled.

9

Disruptions in operation, alarms and troubleshooting

After instalment and successful commissioning the device is ready for regular operation. The
operation of the device is protected by multiple protection mechanisms:

►

High pressure switch: in case operating pressure is too high.

►

Low pressure switch: in case of too-low operating pressure.

►

Flow switch: for protection flow loss.

►

Temperature sensors: for protection the temperature of the return, supply pipe, compressor

and evaporator.

►

Safety thermostat: for protection the built-in electric heater.

►

Phase controller and under- and over-voltage protection: for protection the correct

sequence of electric phases and appropriate electric voltage.

In case of disruptions in the operation first check whether the display displays an error message.
Find the description of the malfunction in the table below and try to resolve it in accordance with
the  instructions  in  chapter  9.2.  In  case  you  cannot  resolve  the  malfunction  alone  or  you  are
prohibited  from  doing  so,  act  in  accordance  with  the  instructions  1.,  2.,  and  3.,  to  resolve  the
malfunction listed  in the  warranty.  Contact the installer who installed  your device to resolve the
malfunction. In case the malfunction cannot be resolved, he will contact the customer service of the
manufacturer who will resolve the malfunction.

NOTE

In case of a malfunction the display displays a red alarm light

(ALARM).

9.1 Errors and alarms in normal operation mode

Prikaz alarmov
ERROR    **NO WATER*
HpDHW
HpHeat
HpCool
LpDHW
LpHea
LpCol
Tz
-Comp.temp too high-
---? Efficiency ?---
Defrost T.Flow ALARM
------ Max dT ------
ERROR HeatSourceTemp
--MODULE - ALARM--
-- RESET MODUL ---
ERROR ..Sensor...... 4
---  ALARM DHW  ----
ERROR  Cascade:
ERROR..Thermostat...

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Содержание WPG 30

Страница 1: ...Owner s Manual for heat pumps water water brine water and air water The instructions for use have to be handed over to the end user ENG Id 17 16 19 2972 04 6 2018 ...

Страница 2: ...d in Slovenia copyright Kronoterm d o o This document is copyrighted Any use outside the provisions of the copyright law without the permission of Kronoterm d o o is illegal and punishable by law All previous versions of this document are void We reserve the right to make changes and mistakes in print ...

Страница 3: ... 17 4 3 Setting the temperature of DHW 19 4 4 Changing the operational mode winter summer mode 20 4 4 1 Changing the operating mode 20 4 5 Setting the cooling temperature 21 4 6 Switching on the additional heat source 22 4 7 Manual activation of the additional heat source 23 5 Advanced settings 25 5 1 Heating settings 26 5 1 1 Heating water control mode 26 5 1 2 Weather controlled heating heating ...

Страница 4: ... 9 Disruptions in operation alarms and troubleshooting 54 9 1 Errors and alarms in normal operation mode 54 9 2 Troubleshooting 56 9 2 1 Air water device type 56 10 Device maintenance 60 11 Settings of your heating system at start up 61 ...

Страница 5: ... In case the product shall be given to a third person for use the manual has to be handed over to them as well Incorrectly set parameters of the control unit can lead to stoppage or incorrect operation of the device To reduce risk the manual points out important information with the use of symbols Follow all general safety instructions and warnings connected with the operation 1 3 Symbols This sym...

Страница 6: ... an error or interrupt signal from the remote off The flow heater which is installed in the device and turns on in the case of device malfunction in the so called antifreeze programme This ensures temporary operation for bridging the time until an authorised person from the service company arrives and corrects the error HEATING WATER The liquid which flows inside the heating system pipelines floor...

Страница 7: ...or which is a heat exchanger especially designed for this task This coolant is compressed in the compressor in the next circuit to a higher pressure which makes the temperature of the coolant rise to a temperature higher than the temperature of the heated water This coolant then condenses in the water cooled condenser where the heat taken from ground water earth air and electrical energy needed fo...

Страница 8: ...de temperature The TERMOTRONIC controller offers controlling of the device and the heating system of the building no more than 4 heating circuits as well as controlling the heating with an alternative heat source passive cooling in the case of using the earth water or water water device active cooling with the device heating of pools heating DHW with the device and or alternative heat source and o...

Страница 9: ... source SER solar energy receivers or solid fuel DHW 10 Control of alternative heating source for DHW SER or solid fuel DHW 11 SER cooling 12 Warm DHW circulation 13 Swimming pool heating MD1 Basic input output module MD1 MD2 Expansion input output module MD2 Modbus Communication with the control system of the building BMS or smart installation For performing the connection to the TERMOTRONIC cont...

Страница 10: ...he operation of the device ALARM The controller interface TERMOTRONIC in devices WPL in WPG 7 21 kW WPLV WPL HM in WPG 30 110 kW BUTTON BUTTON FUNCTION MENU Scrolling through the main menu and sub menus ENTER On off accessing the menu accessing the settings and confirming selected values Selecting the values scrolling up the menus and sub menus Selecting the values scrolling down the menus and sub...

Страница 11: ... device standby for the short delay time The device is not operational yet NOTE The temperature values can differ from the ones displayed on the picture This also applies for all following pictures NOTE If before shut down the device was in a state of HP STOP HP STOP it returns to the HP STOP mode after switching on the circuit breakers The display displays HP STOP The device is turned on by holdi...

Страница 12: ...rcuit breaker the electrical power supply fuses NOTE WPL devices must not be disconnected from the power supply for a longer time via the main switch or circuit breakers because by doing so you disable the devices protection against water freezing in the system which leads to complete device malfunction Here the requirements from the installation manual have to be considered 3 9 Power outage In ca...

Страница 13: ...escribed in section 6 located in the main menu DHW 2016 02 10 12 24 TUESDAY Current time and day of the week Setting the time and day of the week is described in section 5 9 NOTE No 2 means the number of days until automatic mode switch No 88 represents the activation delay time of the additional source in minutes The symbol displays the activation of the electric heater 3 11Setting parameters All...

Страница 14: ...y selected parameter menu CHOOSE The stars on the sides indicate the mode of setting the chosen parameter SET A full arrow with the name of the parameter i e DHW 50 C indicates the current operation of the circulation pump or the position of the switching valve i e DHW In the case of more circulation pumps of the heating system being in operation more full arrows are displayed 3 12Setting the lang...

Страница 15: ... temperature of heating cooling The temperature in the heated cooled room is controlled in two stages by setting the temperature 1 of the room with the spatial corrector or thermostat and 2 the heating cooling water in the accumulator and heating cooling circuits on the controller TERMOTRONIC NOTE In case despite the change in the setting of the temperature with the spatial corrector or thermostat...

Страница 16: ...ettings of room temperature By pressing the key or the LED display displays the currently set desired room temperature By pressing the key or again you adjust the desired room temperature By pressing the keys you adjust the values by 0 5 C The change is confirmed automatically Quick setting By pressing and holding the key the temperature setting changes in steps of 1 C NOTE The space corrector inf...

Страница 17: ...lculated temperature of the heating water in accordance with the external temperature is insufficient for ensuring the comfort of living in the rooms the temperature of the heated water can quickly be raised or lowered by changing the parameter of cooler hotter C W The values of the parameter C W are adjusted in the menus 1 Circuit 2 Circuit 3 Circuit or 4 Circuit depending on which temperature yo...

Страница 18: ... from the cooling this is why all settings for heating remain unchanged with the change of the mode into cooling The same is true for parameter settings in the menu Cooling 1 Circuit 2 Circuit 3 Circuit 4 Circuit and Heating which are separated so as to maintain all settings when changing the heating Mode winter summer For heating curve you can choose various temperature modes of operation with se...

Страница 19: ...pear along the chosen parameter The keys and change the value of the parameter DHW This raises or lowers the temperature of DHW To confirm the settings press key ENTER 5 Next to the set parameter you can again find the symbols For returning to the basic view press the key MENU twice NOTE The actual reached temperature of heated water in the DHW depends on the adequacy of the DHW pipelines flow and...

Страница 20: ... falls below a certain point i e 12 C this depends on the start up settings NOTE The cooling function is only provided by reversible and WPG passive models of the devices The function of the device according to the chosen mode of operation Mode OPERATION Heating DHW Cooling Winter YES YES NO Summer NO YES YES NOTE In the winter mode heating and DHW the heating system works only for heating the hea...

Страница 21: ...Setting the cooling temperature In the operating mode Summer AUTO which enables cooling you can adjust the temperature of cold water for the cooling circuits The controller only enables the mode of controlling the temperature of cold water with maintaining constant temperature NOTE For setting the cooling of the building the Summer or AUTO Mode must be chosen NOTE If the installer set the paramete...

Страница 22: ...r than in floor ceiling or wall cooling 4 6 Switching on the additional heat source In case the heating capacity of the device is not sufficient for covering thermal losses of the building under given weather conditions you can increase the capacity by switching on the Additional source The device has a Backup source a flow electric water heater fitted as standard which can function as an addition...

Страница 23: ...ns higher heating costs This is why we recommend to switch the auxiliary heat source from constant back to Need when there is no more need for additional heating capacity 4 7 Manual activation of the additional heat source In case the device has a malfunction or heating with the device is not possible for whatever reason we recommend activating the additional source the flow electrical water heate...

Страница 24: ...his mode can heat the heating and DHW The heating water will heat to the temperature set in the basic menu Heating 1 Circuit 2 Circuit 3 Circuit and 4 Circuit In the case of a Frost Protection program FP prog error the temperature of heating water will heat up to the set temperature with the parameter AntiFreeze in the menu AddSourceOnly The DHW will heat up to the temperature set with the paramet...

Страница 25: ...M11 M4 B C M12 D E A F ELEMENTS MARK CHARACTERISTICS A Space and DHW heating device B Heating circuits C Heating water buffer tank D DHW DHW tank E Heat consumers floor heating radiators F Heat pump M3 Main circulation pump M4 Circulating pump for DHW M5 Circulation pump of direct heating circle 1 M6 Circulation pump of mixing heating circle 2 M7 Mixing valve of mixing heating circle 2 M9 Circulat...

Страница 26: ...iods because the weather controlled heating curve can be too low at this time depending on the building and desired comfort The parameters Normal Standby and Correction can be changed to the desired values with keys or 5 1 1 Heating water control mode The controller of the device enables two ways of controlling the temperature of heating water at the exit of the device or the entry into individual...

Страница 27: ...e of the Heating curve parameter into Const temperature and confirm the settings by pressing the key ENTER 5 For returning to the basic view press the key MENU twice 5 1 2 Weather controlled heating heating curve Weather controlled heating means water temperature in the heating system is adjusted to the current air temperature The lower the outside temperature the higher the heat of the buildingan...

Страница 28: ...uit 3 Circuit and 4 Circuit Floor wall C Convector heating C Radiation heating 55 C Radiation heating 65 C Non insulated house Normal 55 65 70 Standby 3 5 5 7 Correction Correction of breaking point 15 C 10 13 15 Insulated house Normal 35 50 55 65 Standby 2 5 5 6 Correction Correction of breaking point 15 C 5 5 10 12 Well insulated house Normal 30 40 55 55 Standby Hysteresis 2 5 5 5 Correction Cor...

Страница 29: ...twice 5 1 2 2 Setting the heating curve temperature Normal By setting the parameter Normal you set the maximum heating water temperature at an outside air temperature of 18 C NOTE After start up of the device there is usually no need to change the parameter Normal in the menu Heating except in cases of constructional changes in the heating system You perform the settings in the following steps 1 P...

Страница 30: ... heating curve heating you can choose various temperature modes of operation with setting daily and weekly schedules See chapter 5 4 5 1 3 Heating based on constant temperature For ensuring economical operation of the whole system we recommend choosing heating curve of heating Nevertheless if you want to heat the rooms with constant water temperature in the system we recommend the following settin...

Страница 31: ... of the parameter Normal This way you raise or lower the maximum temperature of heating water at outside temperature of 18 C To confirm the settings press key ENTER The recommended values of the maximum temperature for individual types of heating are given in chapter 5 1 5 After confirming the settings the device will heat the water to the set temperature regardless of the outside air temperature ...

Страница 32: ...ng the parameter mode Winter to mode Summer see chapter 4 4 To turn on the cooling according to schedule you have to set the operating schedule for cooling in the menu Cooling The display and settings of the Cooling menu are enabled only if the conditions of the mode s operation listed in the section 4 4 are met chosen mode reversible heat pump or passive cooling For setting the parameter Schedule...

Страница 33: ...ource is higher than the one set with the parameter Min diff The submersible pump turns on periodically so that the controller can acquire information about the actual temperature of ground water from the sensors built into the device source Based on this information it checks whether passive cooling is possible or not The operating indicator of the circulation pump for passive cooling is the sign...

Страница 34: ...e set temperature in the parameter Normal In case of cooling the temperature set in this mode is lower by the value of the COM parameter than the set temperature in the parameter Normal In this mode operation is less economical depending on the setting it can also be more comfortable In circulation of DHW two operation settings are possible OFF Circulation pump is disabled CIR Circulation pump is ...

Страница 35: ...linking over the time Set the desired time with the key of the switch over in 15 min To confirm the set time press key ENTER The symbols XXXXX stop blinking over the time By pressing you can access the field for choosing the mode of operation This field starts blinking By pressing the key ENTER confirm you want to set the mode of operation Symbols XXX start blinking over the operating mode Use key...

Страница 36: ...the following steps Use the key to navigate to delete which starts blinking Press the key ENTER The controller displays the question whether you would like to delete the currently chosen schedule To confirm press key ENTER If you do not want to confirm press key MENU You have deleted all the settings for the chosen day The chosen day uses the last settings of the previous day After performing the ...

Страница 37: ...eating of the DHW is turned on again until the temperature set in the parameter Max Temp in the menu Alternative source is reached If the temperature of the alternative source is still higher than the temperature in the buffer tank heating of the buffer tank continues until the parameter Max Temp The maximum temperature of the buffer tank set in the menu Alternative source When the buffer tank and...

Страница 38: ...pressing and press the ENTER key 4 appear along the chosen parameter The keys and change the value of the parameter Normal This raises or lowers the maximum temperature of swimming pool heating To confirm the settings press key ENTER 5 For returning to the basic view press the key MENU twice NOTE Swimming pool heating has the lowest priority The highest priority is reserved for heating DHW followe...

Страница 39: ...h 20 0 C parameter Initial For finishing each step the time limit of 24 hours must be met If the temperature of individual steps is reached sooner the device maintains this temperature for the remaining time In step 5 we maintain the maximum reached temperature at this level for additional 264 hours parameter Duration After this time the following step is possible Steps 6 to 8 are cooling phases p...

Страница 40: ...g Operating hours for compressor in heating DHW D Operating minutes of the current day D 1 Operating minutes of the previous day 2 Operating hours of the heat source ventilator submersible pump Operating hours of the auxiliary source 1 flow electric heater Operating hours of the auxiliary source 2 external backup source Operating hours of the main circulation pump 3 Operating hours of passive cool...

Страница 41: ...gnal can be turned on in the menu mode with the parameter D8 PV It allows factory and user settings The factory control setting enables the control of the temperature operating mode This means that in the case of the winter mode heating you can turn on cooling The parameter is set to D8 PV Cooling It is most often used in combination with photovoltaic systems The user control setting with paramete...

Страница 42: ... of operation of the device means that the compressor and ventilators will operate with a lower power and consequently the operation of the device will be less noisy and its heating capacity will be correspondingly lower 1 In the menu Mode use the key to choose the parameter Silent mode When the symbols appear next to the parameter Silent mode press the key ENTER 2 The day blinks which the schedul...

Страница 43: ...arameter we change the desired temperature of the restarted device with the parameter Standby from 0 0 C to 10 0 C Example The parameter Normal is 50 0 C The device will be in standby from 47 0 C to 50 0 C Const temperature Heating with constant temperature Const Temperature or optimised heating according to external temperature Heating Curve OG MK Correction 5 0 0 0 15 0 The correction of the bre...

Страница 44: ...r description Displayed menus in the heating mode C W I By setting this parameter we lower the temperature for up to 4 C or raise it for up to 4 C Example I means that the currently set temperature of the circuit the setting in the parameter Normal is raised for 2 C Schedule For settings see chapter 5 4 Normal 19 9 19 9 max By setting this parameter we change the desired temperature in the Normal ...

Страница 45: ...s is 7 0 C The water temperature in the DHW falls from 40 0 C to 33 0 C and heating of the DHW turns on again Schedule For settings see chapter 5 4 Circulation Sched By setting this parameter we enable the circulation of the water See chapter 5 4 for settings the settings are similar to the ones for the schedule TD 60 The heating temperature for preventing the development of legionella TD every OF...

Страница 46: ...ure of the return by heating with device Hysteresis 4 0 1 0 10 0 Temperature difference of standby ALTERNATIVE SOURCE Setting heating and DHW support with the alternative source solar collectors solid fuel DHW Display and configuration options if the alternative source is active an expansion module is necessary Parameter name Adjustable value Scope C Parameter description Heating Setting heating s...

Страница 47: ... 0 20 0 Raising the heating temperature with auxiliary operation AddSourceOnly NO By changing the parameter from NO to YES you can turn on the operation of the backup source flow el Heater in case of a malfunction of the cooling part of the device DHW 45 0 10 0 50 Turn on off and temperature settings of DHW heating with the backup source AntiFreeze 25 10 0 60 0 The antifreeze programme maintains t...

Страница 48: ...on AUTO The change of the mode for the whole system AUTO ECO COMFORT Mode HP ON Turn on ON off OFF and AUTO modes of setting the parameters Only when choosing AUTO operation mode you can set the schedule for individual parameters In case the parameters are set to ON the parameter will be turned on but you will be unable to change the schedule Mode DHW AUTO Mode 1 Circ AUTO Mode 2 Circ AUTO Mode 3 ...

Страница 49: ...t liable for malfunctions of the system as well as the potential damage to the customer making decisions based on this information NOTE Kronoterm d o o is also not liable for inability of use disruptions or malfunctions of the web service Cloud KRONOTERM com The service will be available for all until the company Kronoterm d o o provides it NOTE In the case where Kronoterm d o o for any reason tem...

Страница 50: ... the cooling system was too low during heating LpCol Alarm the pressure in the cooling system was too low during cooling Tz Alarm there was overvoltage under voltage or inverted phase sequence in the electrical grid DHW The device heats DHW Screed drying The programme for drying screeds is activated Heating The device operates in the heating mode only in winter mode Cooling The device operates in ...

Страница 51: ...heat does not generate enough heat Defrost T Flow ALARM Alarm the water temperature of the return during defrost was too low Max dT The temperature difference between the supply and return is too high ERROR HeatSourceTemp Source temperature is outside the operating range MODULE 3 ALARM Malfunction of one of the modules The device will restart automatically after the error is resolved MODULE 4 ALAR...

Страница 52: ...ioning Carel probe 1 error One of the probes is not connected or is damaged Carel probe 2 error Carel probe 3 error Carel probe 4 error MODULE INV ALARM No connection with the external device INV Error xx Number of external device error Low Comp temp The compressor temperature is too low After three indications the PZ PROG is activated Low Cond temp The plate heat exchanger temperature is too low ...

Страница 53: ...RMATION LINE1 Description CompProtection Compressor start delay Comp start in Blockage of the compressor protection against too frequent turns on INFORMATION LINE 2 Description Estrih timer The screed drying mode is activated the timer shows the time of the program s operation CAUTION Min Flow The supply pipe has fallen below the minimal value set with the parameter Min Supp Line The device will t...

Страница 54: ...ltage protection for protection the correct sequence of electric phases and appropriate electric voltage In case of disruptions in the operation first check whether the display displays an error message Find the description of the malfunction in the table below and try to resolve it in accordance with the instructions in chapter 9 2 In case you cannot resolve the malfunction alone or you are prohi...

Страница 55: ... INV Error DHW Res source Heating Res source FP PROG 2 line Max dT Low Comp temp Low Cond temp After fixing the cause for the error you have to restart the device with the key ENTER hold it for 3 seconds After the startup sequence elapses the device will start operating ...

Страница 56: ...f it is blocked 3 fill out the system min 1 5 2 bar 4 vent the system The user HpDHW Exceeded pressure in the cooling system in heating DHW Insufficient water flow through the condenser 1 Check the heating system if the circulation pump is working or if all valves and flaps are correctly opened closed The user 2 cleans the strainer if it is blocked 3 fill out the system min 1 5 2 bar 4 vent the sy...

Страница 57: ...e is enough antifreeze in the heat source The user 2 clean the strainer LpDHW Low pressure in the cooling system in heating DHW Insufficient air flow through the evaporator Frozen blades of the evaporator and basin 1 check the condenser drain The user 2 Activate manual defrost but no more than two times 3 check the heating cable operation Installer Insufficient water flow through the evaporator Wa...

Страница 58: ...here was a disturbance in the flow 1 Check the heating system if the circulation pump is working or if all valves and flaps are correctly opened closed The user 2 clean the strainer The user 3 fill out the system 1 5 2 bar The user 4 vent the system The user Defrost T Flow ALARM The HP does not have enough energy to defrost The water temperature of the return during defrost was too low 1 Heat the ...

Страница 59: ...the self reset process Electromagnetic interference Voltage fluctuation 1 Contact the authorised service Authorised maintenance worker ERROR Cascade The module MD1 did not respond 3 x to module MD4 Communication error The device does not have a guaranteed constant power 1 Contact the authorised service Authorised maintenance worker ERROR Thermostat Faulty connection or malfunction of the room corr...

Страница 60: ... of Slovenia in accordance with regulations on the use of substances harmful to the ozone and fluorinated greenhouse gasses Ur l RS št 60 16 obliges the manager of the real estate 4th article which contains 3kg of gas to report the device to the environmental agency Agencija Republike Slovenije za okolje ARSO web page http okolje arso gov si REMIS_TGP OLESVZ R_Default aspx in three months after co...

Страница 61: ...ng constant temperature Heating direct 1 Circuit direct mixing 2 Circuit direct mixing 3 Circuit direct mixing 4 Circuit The parameter in the cooling mode Type of circuit circle it Conception of the circuits of the control interface TERMOTRONIC Recommended set temperature Your designations of rooms Normal Hysteresis Cooling direct 1 Circuit direct mixing 2 Circuit direct mixing 3 Circuit direct mi...

Страница 62: ...62 6 2018 ...

Страница 63: ...6 2018 63 ...

Страница 64: ...The headquarters of the company and place of production Kronoterm d o o Trnava 5e 3303 Gomilsko Tel 00386 3 703 16 20 Fax 00386 3 703 16 33 Web page www kronoterm com E mail info kronoterm com ...

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