SERVICE MANUAL
6-8
9G9002 – 2011-08-15
Setting the Service Tracking
[1]
Select
System Information > Identification
.
[2]
Click
Modify
.
Important
The values for Serial Number, K-Number, Windows OS ID, and Service Code are set at the factory.
• Model Name — set at the factory and cannot be changed
• Serial Number — set at the factory and can only be changed with a Level 5 access, if not correct
• K-Number — can be changed if not correct
• Service Phone Number — should be populated but can be changed if not correct
• Service Code — set at the factory and cannot be changed
[3]
Type or select from the drop-down list the correct information for the following fields:
• Country Code
• Region
• Hospital Name
• Department Name
• Device Location
Note
If the K-Number or Service Phone Number is not correct, type the correct information before continuing with
Step
4
.
[4]
Click
Save
.
[5]
Select
Utilities > Session > Restart
.
[6]
Click
Restart
.
Wait for the laser imager to restart.
[7]
Continue with
“Loading Customer Film”
.
