SERVICE MANUAL
4-72
9G9002 – 2011-08-15
Condition Code: 28-554 – Over Temperature Errors
Condition Code: 29-924 – Densitometer Failed Offset Reading Diagnostics
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Processor Over
Temperature
Processor Over
Temperature
PROC DOWN
0-Fatal
Description
This error occurs if the measured temperature is approximately 148 °C or
greater. If there is no corresponding “Processor Open Circuit Error,” then the
likely cause is a stuck on solid-state relay (SSR). The software shuts power off
to the drum, but the redundant safety feature of the thermal circuit breaker in
the drum may also trip (the drum thermal circuit breaker must be manually
reset). The error clears only when imager power is cycled.
System Impact
The imager can only print jobs that were in process when the error occurred.
The spooler can still accept jobs, but the jobs will not print until the error is
resolved. All jobs that were in process when the error occurred will reprint
completely when the error is resolved. [SI-1]
User Action
1. Shut down the laser imager, then restart the imager.
2. If the error persists, call for service.
Show at DS
True
DICOM Printer
Status
FAILURE
Unique Symb. ID
ERR_OVER_TEMP_ERRORS
Logged for RMS
[TriggerValues=a, b][TriggerNotes=RTD zone number, temperature in
degrees C]
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
Densitometer: Internal
Diagnostic Failure
Densitometer offset
reading out of range
with light source off
ELEC DOWN
0-Fatal
Description
During a calibration print and during densitometer diagnostics, a reading from
the density sensor is taken with the light source turned off. The error occurs if
the microcontroller reports the reading out of range.
The error clears only when imager power is cycled.
System Impact
The imager can only print jobs that were in process when the error occurred.
The spooler can still accept jobs, but the jobs will not print until the error is
resolved. All jobs that were in process when the error occurred will reprint
completely when the error is resolved. [SI-1]
User Action
1. Shut down the laser imager, then restart the imager.
2. If the error persists, call for service.
Show at DS
True
DICOM Printer
Status
FAILURE
Unique Symb. ID
ERR_DENSITOMETER_OFFSET_LIGHT_OFF
Logged for RMS
[TriggerValues=a, b, c, d][TriggerNotes=Density Reference, Density Offset,
Fiducial Reference, Fiducial Offset]