Installation Instructions
9G9002 – 2011-08-15
1-15
Troubleshooting
Laser Imager Does Not Start
Caution
Never pull on the cord to disconnect the plug from the wall outlet. Grasp the plug and pull to disconnect.
[1]
Press the power switch on the back of the laser imager off (0), and then on (|), to restart the laser imager.
If this does not solve the problem, continue with Step
2
.
[2]
Disconnect the power cord from the wall outlet.
[3]
Check that the power cord is properly connected to the AC power connector on the laser imager.
[4]
Plug the power cord into the wall outlet.
[5]
Check that the wall outlet is energized.
Error Codes
The following codes might appear during the installation. If so, see the table to resolve them. For a complete list of
error codes, see Diagnostics,
“Condition Codes”
.
Note
As shown in the table, the same code appears as a 3-digit number on the display screen and as a 5-digit number at
the Web Portal. See Diagnostics,
“Condition Codes”
for more information.
Display Screen
Web Portal
Web Portal Message
Action
006
20006
Disconnected or Faulty
Network Cable
Check and reconnect the network cable on both
ends. Try a different cable. Check that the network is
functioning at your site.
If the error persists, call for service.
209
20209
Laser Imager Opened
During Self Test
Close the cover. Restart the laser imager.
If the error persists, call for service.
701
20701
none
Close the cover.
704
20704
none
The network connection to the laser imager has been
lost. Restart the laser imager.
175
21175
Rollback Failed to
Engage Cartridge
If the Pause symbol is on, press it to cover the film
cartridge. When the Pause symbol stops flashing,
remove the film cartridge from the laser imager.
Insert a different film cartridge into the laser imager.
If the error persists, call for service.
