SERVICE MANUAL
4-36
9G9002 – 2011-08-15
Condition Code: 10-003 – Image Buffer Error in MIS
Condition Code: 10-015 – Database Error in MIS
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
MIS: Image Buffer
Error
MIS Image Buffer Error PRINTER DOWN
0-Fatal
Description
This represents any of a number of errors that indicate that image memory
buffer functionality of the MCS Interface Server (MIS) subsystem has failed.
System Impact
The DRE is not functional. [SI-9]
User Action
1. Restart the laser imager.
2. If the error persists, call for service.
FE Action
1. Make a copy of the log with the error.
2. Send the log to Service Engineering.
3. Make a copy of the system configuration.
4. Load new system software.
5. Restore the configuration.
Show at DS
True
DICOM Printer
Status
FAILURE
Unique Symb. ID
ERR_MIS_IMAGE_BUFFER
Web Portal Message
Log Message
DICOM Printer
StatusInfo
Severity
MIS: Database Error
MIS Database Error
CHECK PRINTER
1-Alert
Description
This represents any of a number of errors indicating that database software
functionality of the MCS Interface Server (MIS) subsystem has failed. Examples
include: SQL server down, incorrect database table installation, and database
read/write/update failed.
System Impact
The imager can accept jobs and print, but cannot track the total print counts,
prints to PM, prints to filter change, or the history of calibration data.
User Action
1. Restart the laser imager.
2. If the error persists, call for service.
FE Action
1. Make a copy of the log with the error.
2. Send the log to Service Engineering.
3. Make a copy of the system configuration.
4. Load new system software (see Additional Service Procedures,
“Upgrading
the Imager Flash Drive with a New Version of System Software – Ghosting”
).
5. Restore the configuration (see Additional Service Procedures,
“Restoring
the Configuration”
).
Show at DS
True
DICOM Printer
Status
WARNING
Unique Symb. ID
ERR_MIS_DATABASE
