Brother GTX pro, Инструкция по эксплуатации, Страница: 248 / 356

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Troubleshooting
9-1. Troubleshooting instructions
With reference to the descriptions below, troubleshoot your problem.
No print data can be sent from PC
Probable Cause Remedy Reference
Have you selected an incorrect
printer or not? From the menu for printing, check your printer name.
-
Has a USB or LAN cable been
connected properly? Ascertain that connection of the USB 2.0 cable or the
LAN cable has been made correctly.
-
Are you using such PC or OS that
is outside the specification? Check your PC's operating environment. "11-2. Software >>P.351"
Are you using such a USB 2.0
cable that is outside the
specification? Use a 2.0 cable that is compliant with the
specification. "1-3. Other items you
must make available for
use >>P.22"
Has any noise been produced
between the printer and your PC? Remove the USB 2.0 cable/LAN cable first, then
make a connection of it once again in five seconds. If
the problem continues, power off the printer first, then
reactivate it in five seconds.
-
Does your PC function properly? Restart the PC. -
Has any other USB device been
connected to your PC? Remove the other USB device, restart the PC, and
check to see if the printer functions properly.
-
Has the USB cable/LAN cable
been damaged? Use a different USB or LAN cable.
-
No printing job gets started even after pressing the print button
Probable Cause Remedy Reference
Is the print scheduled (is the button
flashing fast)? The print begins as soon as the printer becomes
available. Wait for a while.
-
Is any error message displayed? Eliminate the cause of the error, and perform printing
once more.. "10. Error message
>>P.311"
Does the menu screen still appear
on the screen, or are you
performing the maintenance
operation from the menu? Please exit the menu. Alternatively, please wait until
the maintenance operation will come to an end.
-
Is the automatic head cleaning
operation underway? Please wait until the ongoing head cleaning
operation is completed.
-
Is the printer in the white ink
circulation stage? Please wait until the ongoing white ink circulation is
completed.
-
Is the room temperature suited to
the usage conditions? Check for your PC's operating environment and
adjust the room temperature. "11-1. Apparatus >>P.350"
Does the printer receive no print
data, or is it in the state to receive
such data (the print button is not
illuminating)? Send the print data to the printer. Alternatively, please
wait until the reception of print data is completed.
-
Do you find that the temperature of
print heads is
becoming high, and [Color Head
Getting Warm] or [W Head Temp
Rising] message appears? There may be the possibility that the flat cables of
print heads have not been put in place and the
temperature of print heads has become high.
Turn off the power, make sure that the flat cable is in
place, and wait until the temperature decreases.
-