Performance Monitoring and Alarms
82
Document #: LTRT-32111
Mediant 3000 with TP-6310
3.2.10
PM Polling Error
PM Polling Error
Textual Description
Originated when a PM History stops collecting performance summary
data from MG. Possible reasons are: NTP synchronization lost,
Connection Loss, SW Mismatch, etc..
SNMP OID
acEMSPmHistoryAlarm - 1.3.6.1.4.1.5003.9.20.3.2.0.19
AlarmTitle
[Event] PM Polling Error
ItuAlarmType
Other
AlarmSource
EMS Server
Probable Cause
Other
Severity
Minor
Additional Info
Corrective Action
Verify in the 'Textual Description' (see above) the reason why the PM
history stopped.
When the reason is 'NTP synchronization lost', verify that the
gateway and the EMS Server machine are synchronized to the
same NTP server and have accurate time definitions.
When the reason is 'Software Mismatch', you can stop the PM
history collection until the new version is added to the Software
Manager.
When the reason is 'Connection Loss' between the EMS Server
and the gateway, polling continues automatically when the
connection is re-established; the purpose of the alarm in this case
is to inform users of missing samples.
Note: The alarm continues to activate every 15 minutes unless you fix
the problem or manually stop PM polling of the Gateway.
Media Gateways
All Gateways
Содержание Mediant 3000 TP-6310
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