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Performance Monitoring and Alarms

Performance Monitoring and Alarms

Notices

Notice

This document describes the Performance Monitoring parameters and alarms for the Mediant
3000 product.

Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept responsibility
for errors or omissions. Updates to this document and other documents can be viewed by
registered customers at

http://www.audiocodes.com/downloads

© 2014 AudioCodes Inc. All rights reserved

This document is subject to change without notice.

Date Published: June-17-2014

Trademarks

AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI², CTI Squared, HD VoIP, HD VoIP
Sounds Better, InTouch, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open
Solutions Network, OSN, Stretto, TrunkPack, VMAS, VoicePacketizer, VoIPerfect,
VoIPerfectHD, What’s Inside Matters, Your Gateway To VoIP and 3GX are
trademarks or registered trademarks of AudioCodes Limited. All other products or
trademarks are property of their respective owners.

WEEE EU Directive

Pursuant to the WEEE EU Directive, electronic and electrical waste must not be
disposed of with unsorted waste. Please contact your local recycling authority for
disposal of this product.

Customer Support

Customer technical support and services are provided by AudioCodes or by an
authorized AudioCodes Service Partner. For more information on how to buy technical
support for AudioCodes products and for contact information, please visit our Web site
at

www.audiocodes.com/support

Abbreviations and Terminology

Term

Description

MG

Refers to the Media Gateway.

'Frame' and 'Screen'

Sometimes used interchangeably

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Содержание Mediant 3000 TP-6310

Страница 1: ...AudioCodes One Voice Operations Center EMS SEM and IP Phones Management Performance Monitoring and Alarm Guide Mediant 3000 with TP 6310 Version 7 0 Document LTRT 32111...

Страница 2: ......

Страница 3: ...p Statistics 29 2 4 11 Tab Trunk Group Statistics 30 2 5 Frame Gateway System Monitoring History 31 2 5 1 Tab System IP 31 2 5 2 Tab VoP Call Statistics 31 2 5 3 Tab Common Control 34 2 5 4 Tab MEGACO...

Страница 4: ...69 3 1 3 Link Up 70 3 1 4 Entity Configuration Change 71 3 1 5 Authentication Failure 71 3 1 6 DS1 Line Status 72 3 1 7 DS3 Line Status 74 3 2 EMS Alarms 75 3 2 1 EMS Trap Receiver Binding Error 75 3...

Страница 5: ...verloaded 104 3 4 12 Active Alarms Table Overflow 104 3 4 13 Operational State Change 105 3 4 14 Keep Alive Trap 105 3 4 15 NAT Traversal Alarm 106 3 4 16 Threshold of Performance Monitored Object Exc...

Страница 6: ...larm 141 3 4 53 NTP Server Status Alarm 142 3 4 54 LDAP Lost Connection 143 3 4 55 Event SSH Connection Status 144 3 4 56 OCSP Server Status Alarm 145 3 4 57 Media Process Overload Alarm 145 3 4 58 NF...

Страница 7: ...CTI Squared HD VoIP HD VoIP Sounds Better InTouch Mediant MediaPack NetCoder Netrake Nuera Open Solutions Network OSN Stretto TrunkPack VMAS VoicePacketizer VoIPerfect VoIPerfectHD What s Inside Matt...

Страница 8: ...escription Element Management System EMS OAMP Integration Guide Element Management System EMS User s Manual Session Experience Manager SEM User s Manual IP Phone Management Server Administrator s Manu...

Страница 9: ...0 9 Performance Monitoring and Alarms Performance Monitoring and Alarms 1 Introduction 1 Introduction This guide incorporates Performance Monitoring parameters and alarms for the Mediant 3000 TP 6310...

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Страница 11: ...Version 7 0 11 OAM Guide Performance Monitoring and Alarms 1 Introduction This page is intentionally left blank...

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Страница 13: ...scheduled intervals by an external poller or utility in a media server or another off device system PM measurements can be divided into two main groups Real Time PM Measurements supply the current va...

Страница 14: ...f Unavailable Seconds This object may decrease if the occurrence of unavailable seconds occurs across an interval boundary Mib name dsx3IntervalUASs DS3 LCVs HIST Gauge The counter associated with the...

Страница 15: ...Seconds Mib name dsx3CurrentPSESs DS3 UASs RT Gauge The counter associated with the number of Unavailable Seconds Mib name dsx3CurrentUASs DS3 LCVs RT Gauge The counter associated with the number of L...

Страница 16: ...s RT Gauge The counter associated with the number of Errored Seconds encountered by a SONET SDH Line in the current 15 minute interval Mib name sonetLineCurrentESs Line SESs RT Gauge The counter assoc...

Страница 17: ...ring the last interval Mib name acPMNetUtilKBytesVolumeTx Number of Incoming KBytes HIST Counter Counts the total number of Kbytes 1000 bytes received on the interface including those received in erro...

Страница 18: ...if the G 723 Codec is provisioned on the DSP template Mib name acPMChannelsPerCoderAverageG723 G728 Active Calls Avg HIST Gauge Indicates the average number of G 728 calls present on the TPM This attr...

Страница 19: ...cPMModulePacketDelayMax RTP delay Min HIST Gauge Indicates the minimum RTP packets delay per TPM up to this point in time during the collection interval as indicated by the time Interval Mib name acPM...

Страница 20: ...em Monitoring Configuration Tab Common Control EMS Parameter Name RT Hist Gauge Counter Parameter Description Lifetime in seconds Avg HIST Counter Indicates the Connection lifetime in seconds Mib name...

Страница 21: ...H 248 Num of Active Contexts Min HIST Gauge Indicates the Minimum number of H 248 active contexts incorporating at least 1 Termination per TPM during the last interval Mib name acPMActiveContextCountM...

Страница 22: ...T Counter Counts the number of successful Move commands during the last interval Mib name acPMCPCmdSuccessCountValMove Success H 248 Modify HIST Counter Counts the number of successful Modify commands...

Страница 23: ...ureCountValAuditValue Failed H 248 Audit Capabilities HIST Counter Counts the number of Audit Capabilities commands failure during the last interval Mib name acPMCPCmdFailureCountValAuditCap Failed H...

Страница 24: ...al Mib name acPMMGCPRsipReasonCountValGraceful Success MGCP Endpoint Configuration Command HIST Counter Counts the number of successful Endpoint Conf commands during the last interval Mib name acPMMGC...

Страница 25: ...PCommandFailureCountValMove Failed MGCP Modify Connection Command HIST Counter Counts the number of Modify commands failure during the last interval Mib name acPMMGCPCommandFailureCountValModify Faile...

Страница 26: ...n during last interval Mib name acPMSIPForwardedCallsValIP2Tel IP to Tel Number of Failed Calls due to No Route HIST Counter Indicates the number of calls whose destinations weren t found for IP to Te...

Страница 27: ...No Answer HIST Counter Indicates the number of calls that weren t answered for Tel to IP direction during last interval Mib name acPMSIPNoAnswerCallsValTel2IP Tel to IP Number of Calls Terminated due...

Страница 28: ...annel is when the Physical DS0 Termination isn t in Null context or OOS A Trunk is either E1 or T1 Mib name acPMTrunkUtilizationAverage Trunk utilization Min HIST Gauge Indicates the Minimum of simult...

Страница 29: ...auge or counter Mib name acPMSIPIPGroupDialogsVal SIP IP Group Invite Dialogs Val HIST Counter Value of gauge or counter Mib name acPMSIPIPGroupInviteDialogsVal SIP IP Group Subscribe Dialogs Val HIST...

Страница 30: ...unkGroupUtilizationVal Tel to IP Trunk Group Established Calls Val HIST Counter Value of gauge or counter Mib name acPMSIPTel2IPTrunkGroupEstablishedCallsVal IP to Tel Trunk Group Established Calls Va...

Страница 31: ...Counter Counts the total number of Packets received on the interface including those received in error during the last interval Mib name acPMNetUtilPacketsVolumeRx Number of Incoming Discarded Pkts H...

Страница 32: ...e Active Calls Avg HIST Gauge Indicates the average number of G 729e calls present on the TPM This attribute is only displayed if the G 729e Codec is provisioned on the DSP template Mib name acPMChann...

Страница 33: ...tter per TPM up to this point in time during the collection interval as indicated by the time Interval Mib name acPMModulePacketJitterMax Rx RTP Bytes Max HIST Gauge Indicates the Max Tx RTP Bytes per...

Страница 34: ...coming retransmissions Mib name acPMCPRetransmissionCountValRx MGC Tx retransmissions HIST Counter Counts the number of transactions retransmissions sent from the board Mib name acPMCPRetransmissionCo...

Страница 35: ...sion sent to the current MGC during the last interval Mib name acPMMegacoServiceChangeCountValrestart H 248 Service Change Command Forced HIST Counter Counts the Forced service change commands sent ex...

Страница 36: ...r Counts the number of successful Audit Capabilities commands during the last interval Mib name acPMCPCmdSuccessCountValAuditCap Success H 248 Notify HIST Counter Counts the number of successful Notif...

Страница 37: ...contexts incorporating at least 1 Termination per TPM during the last interval Mib name acPMActiveContextCountMinMgcp MGCP Num of Active Contexts Max HIST Gauge Indicates the Maximum number of MGCP ac...

Страница 38: ...sful Notification Request commands during the last interval Mib name acPMMGCPCommandSuccessCountValSc Success MGCP Notify Command HIST Counter Counts the number of successful Notify commands during th...

Страница 39: ...interval Mib name acPMMGCPCommandFailureCountValNotify 2 5 6 Tab SIP IP to Tel Frame Gateway System Monitoring History Tab SIP IP to Tel EMS Parameter Name RT Hist Gauge Counter Parameter Description...

Страница 40: ...PMSIPFailCallsValIP2Tel IP to Tel Fax Call Attempts HIST Counter Indicates the number of attempted fax calls for IP to Tel direction during last interval Mib name acPMSIPFaxAttemptedCallsValIP2Tel IP...

Страница 41: ...d media server capabilities for Tel to IP direction during last interval Mib name acPMSIPNoMatchCallsValTel2IP Tel to IP Number of Failed Calls due to No Resources HIST Counter Indicates the number of...

Страница 42: ...sTotalRx Number of Outgoing Pkts RT Gauge This attribute counts the Current total number of outgoing Packets from the interface so far from the beginning of the current collection interval as indicate...

Страница 43: ...f the G728 Codec is provisioned on the DSP template Mib name acPMChannelsPerCoderValG728 G729a Active Calls RT Gauge This attribute indicates the current number of G729a calls present on the TPM This...

Страница 44: ...e acPMCPConnectionLifetimeVolume MGC Tx command counters RT Gauge MGC command counters Mib name acPMCPCommandCounterTotalTx MGC Rx command counters RT Gauge MGC response counters Mib name acPMCPComman...

Страница 45: ...mission to the current MGC during the last interval Mib name acPMMegacoServiceChangeCountValgraceful H 248 Service Change Command FailOver RT Counter Counts the number of times the TPM performed failo...

Страница 46: ...acPMCPCmdFailureCountTotalAdd Failed H 248 Move RT Counter Counts the number of Move commands failure during the last interval Mib name acPMCPCmdFailureCountTotalMove Failed H 248 Modify RT Counter Co...

Страница 47: ...RSIP Command Forced RT Counter Counts the Forced service change commands sent excluding retransmission to the current MGC during the last interval Mib name acPMMGCPRsipReasonCountValForced MGCP RSIP...

Страница 48: ...This attribute counts the number of successful Notify commands from the beginning of the current collection interval Mib name acPMMGCPCommandSuccessCountTotalAuditValue Success MGCP Audit Endpoint Co...

Страница 49: ...bute counts the number of Notify commands failure from the beginning of the current collection interval Mib name acPMMGCPCommandFailureCountTotalAuditValue Failed MGCP Audit Endpoint Command RT Counte...

Страница 50: ...Matched Capabilities RT Counter Indicates the number of calls that failed due to mismatched media server capabilities for IP to Tel direction during last interval Mib name acPMSIPNoMatchCallsValIP2Te...

Страница 51: ...el to IP direction during last interval Mib name acPMSIPForwardedCallsValTel2IP Tel to IP Number of Failed Calls due to No Route RT Counter Indicates the number of calls whose destinations weren t fou...

Страница 52: ...lue of gauge or counter Mib name acPMSIPIPGroupSubscribeDialogsVal SIP IP Group Other Dialogs Val HIST Counter Value of gauge or counter Mib name acPMSIPIPGroupOtherDialogsVal SIP IP Group In Invite D...

Страница 53: ...Value of gauge or counter Mib name acPMSIPIPGroupInInviteDialogsVal SIP IP Group I nSubscribe Dialogs RT Counter Value of gauge or counter Mib name acPMSIPIPGroupInSubscribeDialogsVal SIP IP Group Out...

Страница 54: ...onfiguration 2 11 1 Tab System IP Frame System Monitoring SIP Configuration Tab System IP EMS Parameter Name RT Hist Gauge Counter Parameter Description Number of Outgoing KBytes HIST Counter Counts t...

Страница 55: ...of Active Contexts Min HIST Gauge Indicates the minimum number of voice calls connected on the gateway since the last clear Mib name acPMActiveContextCountMin Num of Active Contexts Max HIST Gauge In...

Страница 56: ...Max Tx RTP Packet Loss Max HIST Gauge Indicates the Max Tx RTP Packet loss reported by RTCP per TPM up to this point in time during the collection interval as indicated by the time Interval Mib name a...

Страница 57: ...xMax Tx RTP Packets Max HIST Gauge Indicates the Max Tx RTP Packets per TPM up to this point in time during the collection interval as indicated by the time Interval Mib name acPMModuleRTPPacketsTxMax...

Страница 58: ...name acPMCPCallAttemptsPerSecMin 2 11 4 Tab SIP IP to Tel Frame System Monitoring SIP Configuration Tab SIP IP to Tel EMS Parameter Name RT Hist Gauge Counter Parameter Description IP to Tel Number of...

Страница 59: ...erval Mib name acPMSIPFailCallsValIP2Tel IP to Tel Fax Call Attempts HIST Counter Indicates the number of attempted fax calls for IP to Tel direction during last interval Mib name acPMSIPFaxAttemptedC...

Страница 60: ...to No Resources HIST Counter Indicates the number of calls that failed due to unavailable resources or a media server lock for Tel to IP direction during last interval Mib name acPMSIPNoResourcesCall...

Страница 61: ...PGroupSubscribeDialogsVal SIP IP Group Other Dialogs Val HIST Counter Value of gauge or counter Mib name acPMSIPIPGroupOtherDialogsVal SIP IP Group In Invite Dialogs HIST Counter Value of gauge or cou...

Страница 62: ...auge or counter Mib name acPMSIPTel2IPTrunkGroupEstablishedCallsVal IP to Tel Trunk Group Established Calls Val HIST Counter Value of gauge or counter Mib name acPMSIPIP2TelTrunkGroupEstablishedCallsV...

Страница 63: ...hed Calls Val HIST Counter Value of gauge or counter Mib name acPMSIPTel2IPTrunkGroupEstablishedCallsVal IP to Tel Trunk Group Established Calls Val HIST Counter Value of gauge or counter Mib name acP...

Страница 64: ...al RT Counter Value of gauge or counter Mib name acPMSIPTel2IPTrunkGroupEstablishedCallsVal IP to Tel Trunk Group Established Calls Val RT Counter Value of gauge or counter Mib name acPMSIPIP2TelTrunk...

Страница 65: ...g the collection interval as indicated by the Time Interval A busy channel is when the Physical DS0 Termination isn t in Null context or OOS A Trunk is either E1 or T1 Mib name acPMTrunkUtilizationMin...

Страница 66: ...This attribute indicates amount of Errored Seconds encountered by a DS1 interface in the previous 24 hour interval Invalid 15 minute intervals count as 0 Mib name dsx1TotalESs Trunk Controlled Slip S...

Страница 67: ...binding tgTrapGlobalsSource For the complete list of Managed Objects refer to the Mediant 5000 8000 Programmers User Manual Severity Possible values of severities This value is displayed from the vari...

Страница 68: ...art trap signifies that the SNMP entity supporting a notification originator application is reinitializing itself and that its configuration may have been altered SNMP Alarm coldStart SNMP OID 1 3 6 1...

Страница 69: ...ifies that the SNMP entity acting in an agent role has detected that the ifOperStatus object for one of its communication links is about to enter the down state from some other state but not from the...

Страница 70: ...hat the SNMP entity acting in an agent role has detected that the ifOperStatus object for one of its communication links left the down state and transitioned into some other state but not into the not...

Страница 71: ...rity Info Additional Info1 2 3 Corrective Action 3 1 5 Authentication Failure Authentication Failure Description SNMPv2 MIB An authenticationFailure trap signifies that the SNMP entity has received a...

Страница 72: ...sChange trap is sent when the value of an instance dsx1LineStatus changes It can be utilized by an NMS to trigger polls When the line status change results from a higher level line status change i e d...

Страница 73: ...ons are 1 dsx1NoAlarm No alarm present 2 dsx1RcvFarEndLOF Far end LOF a k a Yellow Alarm 4 dsx1XmtFarEndLOF Near end sending LOF Indication 8 dsx1RcvAIS Far end sending AIS 16 dsx1XmtAIS Near end send...

Страница 74: ...s loopback state information and failure state information The dsx3LineStatus is a bit map represented as a sum therefore it can represent multiple failures and a loopback see dsx3LoopbackConfig objec...

Страница 75: ...ng Error ItuAlarmType Environmental Alarm AlarmSource EMS Server Probable Cause Application Subsystem Failure Severity Critical Additional Info Corrective Action Run netstats command to verify which a...

Страница 76: ...tional Info Corrective Action Communication problem Try to ping the gateway to check if there is network communication Default gateway alive Open the network screen Check the default gateway IP addres...

Страница 77: ...278 This is also the case when the new version is not defined in the Software Manager Hardware Mismatch Activated when the EMS detects a hardware mismatch between the actual and the previous definiti...

Страница 78: ...onfiguration MG configuration is incorrect use configuration download to update MG with correct configuration saved in the EMS database MG is correct EMS is not updated use configuration upload to sav...

Страница 79: ...6 Software Replaced Software Replaced Textual Description Originates when the EMS discovers a software version replace between board versions for example from V4 6 009 004 to V4 6 152 003 when both ve...

Страница 80: ...onal Info Corrective Action Media Gateways MediaPacks Mediant 1000 Mediant 2000 Mediant 3000 3 2 8 HTTP HTTPS Access Disabled HTTP HTTPS Access Disabled Textual Description Originated when HTTP access...

Страница 81: ...be retrieved by a higher level management system SNMP OID acEMSPmFileGenerate 1 3 6 1 4 1 5003 9 20 3 2 0 18 AlarmTitle Event PM File Generated ItuAlarmType Other AlarmSource EMS Server Probable Caus...

Страница 82: ...scription see above the reason why the PM history stopped When the reason is NTP synchronization lost verify that the gateway and the EMS Server machine are synchronized to the same NTP server and hav...

Страница 83: ...Probable Cause Receive failure Severity Clear Additional Info Corrective Action Media Gateways All the managed Gateways 3 2 12 Security Alarm Security Alarm Textual Description Activated when one of...

Страница 84: ...ver User Sync Probable Cause Other Severity Indeterminate Additional Info Corrective Action Media Gateways 3 2 14 Topology Update Event Topology Update Event Textual Description This event is issued b...

Страница 85: ...and Update GW event once the initial connection to the GW has been successfull The following GWs will be supported MP M1K M2K M3K M5K M8K Region details will always be part of the alarm while GW info...

Страница 86: ...The Topology file is automatically updated upon the addition removal of a Media Gateway or upon updates to the Media Gateway properties For more information refer to the OAMP Integration Guide SNMP O...

Страница 87: ...s list from the History table Information regarding the number of retrieved alarms and number of alarms EMS failed to retrieve is provided in the Additional Info field SNMP OID acEMSSyncAlarmEvent 1 3...

Страница 88: ...issued when the EMS is not able to perform synchronization with the History alarms table and instead performs synchronization with the Active Alarms Table SNMP OID acEMSSyncActiveAlarmEvent 1 3 6 1 4...

Страница 89: ...Media Gateways 3 2 19 Alarm Supression Alarm Description This alarm is sent when the EMS suppresses alarms of the same alarm type and alarm source once the number of such alarms reaches a configured...

Страница 90: ...nate Alarm Type Other Probable Cause Other Alarm Text EMS Server Keep Alive Status Changes Additional Info Corrective Action 3 2 21 Pre provisioning Alarm Description This alarm is generated when the...

Страница 91: ...of calls X2 of X3 calls SNMP Alarm acSEMRuleFailedCallsAlarm SNMP OID 1 3 6 1 4 1 5003 9 20 3 2 0 30 Alarm Title SEM Failed Calls Alarm Alarm Source SEM Device Name or SEM Link Name According to provi...

Страница 92: ...EM Average Call Duration Alarm Description This alarm is raised when the average call duration time threshold is crossed and is cleared when the average call duration time ratio returns below the thre...

Страница 93: ...em Load Alarm SEM System Load Alarm Description This alarm is sent when the SEM system capacity is high and the system consequently becomes loaded Three levels are supported Minor Events are not store...

Страница 94: ...en changed Alarm Source SEM Server Alarm Type Quality of service alarm Probable Cause Threshold crossed Severity Indeterminate Additional Info Corrective Action 3 3 7 SEM Time Synchronization Alarm SE...

Страница 95: ...network conditions Firewalls Ports etc and make sure that the NTP sync of the SEM server and or the devices is performed correctly Refer to the EMS client Help menu EMS Server Configuration frame to v...

Страница 96: ...nnection alarm Corrective Action Check the MS Lync AD server for problems 3 3 10 SEM Rule Bandwidth Alarm Description This alarm is sent when the media bandwidth for the node or link falls below or ex...

Страница 97: ...alues configured in SEM Quality Alerts window SNMP Alarm acSEMRuleMaxConcurrentCallsAlarm SNMP OID 1 3 6 1 4 1 5003 9 20 3 2 0 44 Default Severity According to provisioned thresholds critical major or...

Страница 98: ...Technical Support who will probably instruct you to collect additional data from the device 3 4 2 Configuration Error Configuration Error Description Configuration error SNMP Alarm acBoardConfigurati...

Страница 99: ...ent around the chassis was not changed room temperature air conditioner and location of the chassis on the site If the ambient environment is the same make sure that all unoccupied module slots are co...

Страница 100: ...r Additional Info1 2 3 NULL 3 4 5 Board Resetting Following Software Reset Board Resetting Following Software Reset Description This alarm indicates that the device has started the reset process follo...

Страница 101: ...me limit set in the parameter acgwAdminStateLockControl GateWay shutting down Max time to LOCK d sec No time limit in the parameter acgwAdminStateLockControl GateWay is shutting down No time limit Whe...

Страница 102: ...Available Alarm Type Other Alarm Source GWAPP Probable Cause Other Severity Major Clear Additional Info1 2 3 3 4 9 Gatekeeper Proxy not Found or Registration Failed Gatekeeper Proxy not Found or Regis...

Страница 103: ...Primary Link is lost Switching to Secondary Link SNMP Alarm acBoardEthernetLinkAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 10 Alarm Title Ethernet Link Down Alarm Alarm Type Equipment Alarm Alarm So...

Страница 104: ...s to fit into the active alarm table The status stays major until reboot as it denotes a possible loss of information until the next reboot If an alarm was raised when the table was full it is possibl...

Страница 105: ...rorAlarm Probable Cause outOfService Severity Major on raise Clear on clear Additional Info Corrective Action 3 4 14 Keep Alive Trap Keep Alive Trap Description This trap is sent when the STUN client...

Страница 106: ...ntified a NAT or cannot find the STUN server The ini file contains the following line SendKeepAliveTrap 1 Keep alive is sent out every 9 10 of the time defined in the NatBindingDefaultTimeout paramete...

Страница 107: ...the threshold is being crossed SNMP Alarm acPerformanceMonitoringThresholdCrossing SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 27 Alarm Title Threshold of Performance Monitored Object Exceeded Alarm Type...

Страница 108: ...ected heatingVentCoolingSystemProblem Alarm Severity Condition text Corrective Action Critical Fan Tray is missing Fan Tray is missing 1 Check if the Fan Tray module is inserted in the chassis 2 If th...

Страница 109: ...Version 7 0 109 Performance Monitoring and Alarms Performance Monitoring and Alarms 3 Alarms Cleared Fan Tray module is in place and fans are working...

Страница 110: ...m Source Chassis 0 PowerSupply m where m is the power supply s slot number Alarm Type equipmentAlarm Probable Cause powerProblem Alarm Severity Condition text Corrective Action Major default The HA Hi...

Страница 111: ...Severity Critical Alarm Source hassis 0 PemCard m where m is the power entry module s PEM slot number Alarm Type equipmentAlarm Probable Cause underlyingResourceUnavailable Alarm Severity Condition t...

Страница 112: ...9 10 1 21 2 0 32 Alarm Title SA Module Missing Alarm Alarm Source Chassis 0 SA m where m is the shelf Alarm module s slot number Event Type equipmentAlarm Probable Cause underlyingResourceUnavailable...

Страница 113: ...arm Probable Cause outOfService Alarm Severity Condition text Corrective Action Critical default HA feature is active but the system is not working in HA mode Fatal exception error High Availability H...

Страница 114: ...Mediant 3000 HA was lost due to switchover and should return automatically after a few minutes Corrective action is not required Keep Alive error HA was lost due to switchover and should return automa...

Страница 115: ...replace the redundant module Redundant is not reconnecting after deliberate restart Reset replace the redundant module No Ethernet Link in redundant module Connect Ethernet links to the redundant modu...

Страница 116: ...Performance Monitoring and Alarms 116 Document LTRT 32111 Mediant 3000 with TP 6310 Cleared HA system is active...

Страница 117: ...Condition text Corrective Action Major default HA feature is active Configuration mismatch in the system The actions for the conditions are described below License Keys of Active and Redundant module...

Страница 118: ...m SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 35 Default Severity Critical Alarm Source System 0 Module m where m is the blade module s slot number Event Type qualityOfServiceAlarm Probable Cause outOfSer...

Страница 119: ...larm User s Input Alarm turn on Reopen the input dry contact Cleared Input dry contact circuit is reopened 3 4 26 D Channel Status D Channel Status Description Non alarm trap sent at the establishment...

Страница 120: ...rm acSonetSectionLOFAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 38 Default Severity Critical Alarm Source Interfaces 0 Sonet m where m is the SONET interface number Alarm Type communicationsAlarm Pr...

Страница 121: ...5003 9 10 1 21 2 0 39 Alarm Source Interfaces 0 Sonet m where m is the SONET interface number Alarm Type communicationsAlarm Probable Cause lossOfSignal Alarm Severity Condition text Corrective Action...

Страница 122: ...3 6 1 4 1 5003 9 10 1 21 2 0 40 AlarmSource Interfaces 0 Sonet m where m is the SONET interface number Event Type communicationsAlarm Probable Cause receiveFailure Alarm Severity Condition text Correc...

Страница 123: ...rm acSonetLineRDIAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 41 Alarm Source Interfaces 0 Sonet m where m is the SONET interface number Event Type communicationsAlarm Probable Cause transmitFailure...

Страница 124: ...Description This alarm indicates a HW failure on SONET Line no m SNMP Alarm acSonetIfHwFailureAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 42 Alarm Title SONET SDH IF Failure Alarm Alarm Source Inte...

Страница 125: ...Update Event Hitless Update Event Description A Notification trap that is sent out at the beginning and the end of a Hitless SW update Failure during the process will also instigate the trap SNMP Ala...

Страница 126: ...with a valid one Hitless fail Invalid cmp file missing UPG parameter Replace the cmp file with a valid one Hitless fail Hitless software upgrade is not supported Replace the cmp file with a valid one...

Страница 127: ...larm Title Trunk LOS Alarm Alarm Source Interfaces 0 Trunk m where m is the trunk interface number 1 being the first trunk Alarm Type communicationsAlarm Probable Cause lossOfSignal Alarm Severity Con...

Страница 128: ...rface number 1 being the first trunk Alarm Type communicationsAlarm Probable Cause lossOfFrame Alarm Severity Condition text Corrective Action Critical default Near end LOF Trunk LOF Alarm Make sure t...

Страница 129: ...1 4 1 5003 9 10 1 21 2 0 51 Alarm Source Interfaces 0 Trunk m where m is the trunk interface number 1 being the first trunk Alarm Title Trunk AIS Alarm Alarm Type communicationsAlarm Probable Cause P...

Страница 130: ...This alarm indicates a loss of frame at the trunk s far end SNMP Alarm acTrunksAlarmFarEndLOF SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 52 Alarm Title Trunk RAI Alarm Alarm Source Port n where n is the...

Страница 131: ...3 9 10 1 21 2 0 53 Default Severity Critical Alarm Source System 0 Interfaces n Alarm Type operationalViolation Probable Cause communicationsProtocolError Additional Info Status stays critical until r...

Страница 132: ...in a 1 1 status and the redundant board PLL status is different to the active board PLL status SNMP Alarm acTMInconsistentRemoteAndLocalPLLStatus SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 56 Alarm Titl...

Страница 133: ...e or both BITs references are not responding SNMP Alarm acTMReferenceStatus SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 57 Alarm Title TM Reference Status Alarm Source Alarm Type equipmentAlarm Probable C...

Страница 134: ...e Other Severity indeterminate Additional Info Corrective Action 3 4 42 SAS Emergency Mode Alarm This alarm applies to SIP Gateways GW SAS Emergency Mode Alarm Description This alarm is sent by the St...

Страница 135: ...This alarm is issued when the LOP condition is present on the SONET Path m SNMP Alarm acSonetPathSTSLOPAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 61 Alarm Title SONET Path STS LOP Alarm Alarm Sourc...

Страница 136: ...NET Path m SNMP Alarm acSonetPathSTSAISAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 62 Alarm Title SONET Path STS AIS Alarm Alarm Source Interfaces 0 Path m Alarm Type communicationsAlarm Probable Ca...

Страница 137: ...sent on the SONET Path m SNMP Alarm acSonetPathSTSRDIAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 63 Alarm Title SONET Path STS RDI Alarm Alarm Source Interfaces 0 Path m Alarm Type communicationsAla...

Страница 138: ...e Severity Critical clear Additional Info Corrective Action Equip the path on the far end 3 4 47 SONET Path Signal Label Alarm This alarm applies only to Mediant 3000 TP 6310 SONET Path Signal Label A...

Страница 139: ...3 Interface m SNMP Alarm acDS3RAIAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 66 Alarm Title DS3 RAI Alarm Alarm Source Interfaces 0 DS3 m Alarm Type communicationsAlarm Probable Cause transmitFailur...

Страница 140: ...leared Additional Info Corrective Action Check the following and correct according to the appropriate reason There is a SONET level failure LOS LOF AIS L AIS P UNEQ P TIM P The far end e g MUX sends a...

Страница 141: ...fFrame Severity Critical Cleared Additional Info Corrective Action Check the cable connections or cable length 3 4 52 Software Upgrade Alarm Software Upgrade Alarm Description This alarm is generated...

Страница 142: ...failure in device SNMP Alarm acNTPServerStatusAlarm SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 71 Alarm Title NTP Server Status Alarm Alarm Source Alarm Type communicationsAlarm Probable Cause communicat...

Страница 143: ...SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 75 Alarm Title LDAP Lost Connection Alarm Source Alarm Type communicationsAlarm Probable Cause communicationsSubsystemFailure If a connection is idle for more...

Страница 144: ...ID 1 3 6 1 4 1 5003 9 10 1 21 2 0 77 Alarm Title SSH Connection Status Alarm Source SSH logout from IP address IP user user SSH successful login from IP address IP user user at IP port SSH unsuccessfu...

Страница 145: ...e Online Certificate Status Protocol OCSP server OR Correct the network configuration 3 4 57 Media Process Overload Alarm Media Process Overload Alarm Description This alarm is raised when the media p...

Страница 146: ...he trunk interface number 1 being the first trunk Alarm Type communicationsAlarm Probable Cause degradedSignal Alarm Severity Condition text Corrective Action Major default Raised when an NFAS group g...

Страница 147: ...NMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 85 Alarm Title B Channel Alarm Alarm Source Interfaces 0 Trunk m where m is the trunk interface number 1 being the first trunk AlarmType communicationsAlarm Prob...

Страница 148: ...tls num Alarm Text Device s TLS certificate of security context d will expire in d days Alarm Type environmentalAlarm Probable Cause The certificate key expired keyExpired Alarm Severity Condition tex...

Страница 149: ...r was disabled due to inactivity denialOfService Severity indeterminate Additional Info Corrective Action Contact your Web security administrator Only the Web security administrator can unblock a user...

Страница 150: ...ndition text Corrective Action Major When connection to the Proxy Set is lost and this Proxy Set is configured with fallback to routing table Proxy Set d Proxy not found Use internal routing 1 Ping th...

Страница 151: ...ith the same Alarm If this is the case this could confirm that this is not AudioCodes device issue 4 Check if routing via the redundant proxy is operating correctly If it is then this could mean that...

Страница 152: ...ause Alarm Text Policy NUM NAME minor major critical threshold NUM of REASON cross in global ip ip port scope triggered by IP Status Changes Corrective Action 1 Identify additional traps acIDSThreshol...

Страница 153: ...n SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 100 Default Severity AlarmType Other Probable Cause Alarm Text Threshold cross for scope value IP Severity minor major critical Current value NUM Status Chang...

Страница 154: ...yServiceOrMechanismViolation Probable Cause thresholdCrossed Alarm Text Added IP to blacklist Removed IP from blacklist Status Changes Corrective Action Identify the malicious remote host IP address p...

Страница 155: ...on text Corrective Action Indeterminate When connection to the proxy server is lost Proxy Server IP address port is now OUT OF SERVICE 1 Ping the proxy server If there is no ping contact your proxy pr...

Страница 156: ...ameter refer to the User s Manual SNMP Alarm acActivityLog SNMP OID 1 3 6 1 4 1 5003 9 10 1 21 2 0 105 Default Severity Indeterminate Event Type other 0 Probable Cause other 0 Trap Text description of...

Страница 157: ...Version 7 0 157 Performance Monitoring and Alarms Performance Monitoring and Alarms 3 Alarms This page is intentionally left blank...

Страница 158: ...AudioCodes One Voice Operations Center EMS SEM and IP Phones Management www audiocodes com Performance Monitoring and Alarm Guide...

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